Category: | Video Game Store |
Address: | 4615 Monticello Ave d, Williamsburg, VA 23188, USA |
Phone: | +1 757-258-0917 |
Site: | gamestop.com |
Rating: | 4.3 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
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James L
Literally the best Gamestop, let alone game store Ive ever shopped at. From the manager to the team members at this store, they are all incredibly, knowledgeable, professional and friendly. Those key traits from this stores team is what makes me want to continue to give them my business over any other store out there. This store should be thee prime example of what the proper level of costumer service should be at all gamestops. Thank you Monticello Gamestop for providing awesome service to the Williamsburg area. You all rock!
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A Private User
Great! Staff is very friendly and professional. The manager who runs the show there has a ton of energy and is always very social at all the mid-night releases Ive been to since Gears of War 3. Im glad gamestop has beefed up their customer service. This Store is the flagship of just that. Im sick of Best Buy and their horrible customer service. Im glad Gamestop is no longer my alternative, but now my primary source for gaming. Keep up the good work.
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Derek Struiksma
I pre-ordered a PS4 from this Gamestop for launch day. When I got it home, I got the blue light of death on my console. I contacted Playstation, and they told me it would take 4 weeks to get a new one out to me. I took a chance, and contacted the Monticello Gamestop to see if there was anything they could do. They made some calls, and were able to get a new one to me within 48 hours. Best customer service ever.
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Jamie Bieron
The staff here are fantastic - every trip is a step above the average retail experince. They really go out of their way to make you feel welcome and make sure you find what you are looking for.
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Billy Lowry
Best staff, great selection of games always , feel welcomed in the store every time with help provided if Im not quite settled on a item or choice , if you need to find a game go here!
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Chris Haas
Has whatever you want. Even if they dont they will give you a replacement or get it quickly. Staff have always been friendly and knowledgeable. They seem to really enjoy gaming.
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A Private User
Why rob people? Your going to sell a used game for 30-40 bucks but yet only give me a dollar tops? But hey I guess thats great business high profits right?
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Corey Robbins
Sign on the door says "We Have Switch bundles". Employee tells me they can ship them to my house next week. Thats not the same thing.
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Megan Bryant
Staff is friendly and store is organized. Not as large a selection as other GameStops, but always has the hits in stock.
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Nancy Finn
Nice selection. Staff are serious gamers so if you are a casual gamer they can seem standoffish
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Jordan Newman
Great service, great selection of games, great prices. I definitely recommend this place.
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Rich Greene
Its a GameStop... Kids overpriced but convenient if you are looking for some things
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Christopher Cordasco
Quick, helpful service allowed me to make my purchase promptly and with no issues.
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Richard Saylor
A standard Gamestop - apathetic employees, and always willing to help rip you off.
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fred norris jr
The guy in there would let my sister buy a game for me and she over 21
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Jeremy Jones
Great store and great people! It is the only Gamestop I will go to!
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nicole wallace
the staff is awesome very friendly andd helpful very clean store
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Mike Paquin
The store manager is very knowledgeable plus I heard hes mlg.
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Tommy Williams
The staff here is amazing very knowledgeable and helpful.
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Alex Morales
Very helpful staff. Great selections and very clean
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A Private User
Great place i wont go any where else
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David H
great staff and selection of games.
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david rhoten
Good place to get information
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Michael Wirt
Easy to find. Nice people.
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Michelle Brown
Awesome game shop
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Tom Wilson
Games are fun.
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A Q
Friendly staff
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daniel pham
So good
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Rysn Drudge
Amazing
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Christian Bacote
A+