Category: | Boutique |
Address: | 549 Newtown Rd, Virginia Beach, VA 23462, USA |
Phone: | +1 844-344-0080 |
Site: | curvaceousboutique.com |
Rating: | 4.3 |
Working: | Closed 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–6PM Closed |
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Tanika
Very ghetto staff!! ...well that big mouth ignorant guy "wanna be woman" have no idea what customer service is. What business turn down the lights with a customer in the store because its 15 mins until closing and then blurted out "We close at 7! last customer at 6:45". I know the owner is not aware that her store is ran in that manner, Ive met her and she is very people oriented. Be careful who you trust your brand with. 1st and last time in there!******REPLY TO THE STORE OWNER RESPONSE *******I said "Ive met her" meaning I dont know you personally but Ive met you at church as a matter of fact. BUT clearly you are not the "people oriented" person I perceived you to be! Instead of lying about the time I entered your store how about correcting the customer service your employee/friend gave. I used this forum because it was an option....HELLO!!!??? .and your response just solidified the reason why I should have used it to inform customers to expect a poor standard of customer service..You have the audacity to respond lying about the time I entered the store ..I LEFT AT 6:45 maam! Try apologizing for the negative customer experience instead of being defensive. I guess all the 1 star ratings you received are frauds too huh??.girl bye! THE LIGHTS WERE TURNED DOWN! stop lying! DO BETTER if you are servicing the public!
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nikki hubb
This place has nice clothes and its a little pricey. They have sizes that fit plus size/thick women. The store is nice and neat. I have one negative comment , my mother and i went here shopping for our up coming cruise. We was shopping for a while and trying on clothes. I am 4 months pregnant and showing, i ask the sales associate may i use the restroom. She said they didnt have one for public use. I told her i was pregnant and i had to go bad. She just stared at us, so we left to looking for a restroom in the shopping center. No one would let us go unless we were customers. I went back to the boutique to hurry and buy my items so we could drive somewhere to use the bathroom. After spending $300 and being pregnant you would think maybe they would let me use there bathroom but no. In this boutique and the shopping center, THEY WERE ALL WOMEN THAT TURNED ME AWAY... SMH. heartless. . Karma is a you know what.. i know they had a bathroom in the back, if you have Customers thats buying from you at least you can let them use your restroom, especially being pregnant. You would think a women would have more sympathy. . I am going to lose weight after this pregancy and hopefully never come here again.
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Shaconda Essix
Where do I start!!! I order 3 dresses from this Flea Market! Yes, FLEA MARKET!! Roughly, about a month ago, I got my first dress in mail. Excitement went out the door when I open package.. WTF! The material was cheap. Also, the seams stitching was loose.. IM SCARED TO TRY IT ON.. Afterwards, I felt maybe it the mesh part which made the seams unravel. I went back to the MARKET. Omg,30%off code, so I brought two. I know I cant go wrong again. Plus, I have bag up... Both dresses were awful!! The black and white material was SO THIN you saw my undergarment. More like a swim suit cover up. The Lilly lace appeared to be the owners child glitter project.. I called the number and inquired about refund, Ive now spend $150 on BS and my job party in 7 days.. Bag Lady start yelling bc I told her about these piece of **** they selling at this boutique aka (FLEA MARKET) YOU CAN GET BETTER QUALITY FROM THIRTY STORE IN YOUR NEIGHBORHOOD.. No customer service, no professionalism. PLEASE DO NOT ORDER THIS JUNK. ILL SEND YOU THESE JUNK RAGS I HAVE IF YOU THINK IM LYING...
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Tiffanie Blackmon Jones
I ordered a dress from this boutique. It was too small so I called the boutique to speak with someone regarding returning the dress and the person was extremely rude. I emailed the owner and she apologized for the experience. I was able to return the dress and receive a different size though I had to pay for the return mailing. A month later, I found the exact same dress on Amazon for $40 less and ordered it another color from the exact same designer. On another occasion, the owner posted a very rude comment on Instagram about customers and customer service. I commented on it stating that customers want to be acknowledged and that in all cases, business owners should remain professional and courteous. She replied with a very disrespectful comment and went on to block me. Needless to say after being overcharged and disrespected online, I wont be back.
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Adrienne M. Dill
About three years ago, I drove from DC to this store because of pictures on I saw on IG. My friend and I at the time were plus size, me about 300. The owner was at the store and initially seemed very nice. However, I wanted to try on a leather shirt that was in the window and she says rudely "i dont think that would look good on your size" im thinking, well YOUR my size and youve worn it, but ok. I can understand offering someone advise on what may or may not look good but she was trying to say she didnt have "my size". Well, I guess you really dont have my size now that im a size 4. No shade, just saying. Think she should be reminded that she is plus size as well.
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t harrison
My girlfriend love this store so much, I recently purchase two dresses and a pair of jeans. They were delivered in a timely manner. I was even impressed with the way they packaged the items, presentation was on point. The items purchased fit so well, she looked amazing. The staff are excellent at getting to know their customers and meeting the customer needs in terms of size, fit, and quality of clothing. Whenever I get the desire to surprise my girlfriend with clothing, I know I can count on Curvaceous Boutique staff to deliver a quality product that she will love. Thanks to the owner and staff at Curvaceous Boutique for doing an exceptional job!!!
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Courtney White
After following this boutique on social media, I loved the looks and placed a $100 order just to try it out in support of black businesses and my love for plus size fashion. Though it wasnt a huge amount of money, I was very disappointed that nothing I ordered matched the description on the website. The quality of the merchandise was cheap considering the prices. To top off a bad experience, my money was wasted because they dont allow returns. I am faithful to some other trendy plus size brands such as torrid, lane Bryant and Ashley Stewart in which costs are comparable to this store however the quality is never as bad as this.
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Winter Black Heart
I have never been so disrespected over the telephone and all my life. The young lady that I spoke with hung up on me when I stated there was no reason for her to be rude to me because I was asking simple questions and then she tried to use have a blessed day and hung up the customer service is unacceptable and I will spread the word to all my plus size women shop where you will be respected. When you try to support your people it seems like they do not appreciate it. I would not spend a dime with this company just because of the first interaction I had with a live person. So disappointed.