Category: | Clothing Store |
Address: | 11905 Democracy Dr, Reston, VA 20190, USA |
Phone: | +1 703-709-7992 |
Site: | bananarepublic.com |
Rating: | 2.7 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–9PM 12–6PM |
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A Private User
DO NOT SHOP HERE!!! They do not stand behind their expensive clothes. I bought a pair of suit pants in late summer, wore them to five business meetings and now the seams are coming apart in 3 different places. The store manager refused to exchange them for a new pair, even though Im in a time crunch and need to wear them for the holidays. He only offered to send them off to a tailor, which didnt meet my need and would have left me without suit pants to wear. These guys wont stand behind costly product - for the price of this clothing, Id expect an exchange to meet the customers needs w/ no questions.
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Christopher Miranda
I used to like going to this BR, but recently the customer service at this specific store has tanked. Most of the salespeople are rude. They give bad color-scheme advice. If you walk into the store, rarely does someone say hello or ask you if you need help. Even one of the salepersons was arguing with a customer. I will change this review if I see improvements.
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Stephanie B
Very bad service from Simon. He wouldnt help with finding what I saw online, I had grabbed a pair of shoes for a price match and he asked me how the other box would get put back, expected and asked me to put back...very rude and poor service
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David Chen
Just got off a call asking about some information regarding the store. Said "thank you very much" and was hung up on. Good job lady!
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Dennis Lowry
Small location but good selection of mens clothing. Good quality clothes.