Category: | Cell Phone Store |
Address: | 1411 N Shenandoah Ave, Front Royal, VA 22630, USA |
Phone: | +1 540-622-8453 |
Site: | cellularsales.com |
Rating: | 4.8 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 12–6PM |
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Mari Rodriguez
I went to this location on May 14,2016 ( Front Royal,VA) were I had an awesome treatment with sales consultant Ms. Jessica Cruz. I immediately felt that I was at the right place with the perfect person. Ms. Cruz was very pleasant and professional, she took the time to explain everything to me in a way that made clear and simple to get. Step by step she got my information on the system were I end up purchasing; 2 10inch Tablets . And she recommended a Verizon Hum and how benefits of getting this device. Wow!!! I absolutely love my devices since now I can see in my tablet Netflix,be online it is big enough for me. The Hum device was hooked to my car by awesome Jessica and I must say I felt so pleased with her super excellent customer service. I would definitely recommend to get this devices but above all go to this store and meet up with Jessica you will be in good hands She is my sales consultant at Verizon, Thank you Jessica for everything Attached M Rodriguez
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Kevin Winner
Came in to transfer an old phone from TMo to an existing Verizon plan, which I expected to be a total nightmare, if it worked at all. Alan got me squared away without a single issue, anticipated all of my questions and even took care of all the account details. I didnt even buy a single thing from them (unless you count the new SIM card) and they still treated me fantastically. While I was waiting, I watched the other staff take care of other customers and they seemed wonderful as well. No pushiness, just a friendly, honest crew. Thank you Alan!
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Kristi Hallman
I had the most wonderful experience here with Jessica Cruz. She was energetic and a true pleasure. She hooked me up with a new UNLIMITED plan and a jet pack, and even made sure she got me the jet pack I wanted from another store so Id have it by the time I really needed it. The store was clean and inviting and I was greeted with a smile. THAT, ladies and gentlemen is true customer service. Ill be referring all my friends and family to Jessica for any cellular needs.
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L.C.M. III
Alan the manager at this place is AWESOME!!! I used to transact Verizon business on the phone but it is MUCH better going to this store! Alan is always so helpful. So glad to have started going to this store in may 2015. Alan has smoothly walked us through 3 family phone upgrades and provided other help as needed. He always makes sure we get the best prices and promotions and he has earned our trust. Keep up the great work!!
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Ray Webber
I went to 2 other Verizon stores to try and replace my iPhone (I was traveling for work). Nobody wanted to help me. Verizon in Front Royal took care of me in a big way. Jessica stayed an hour and a half after closing and then much if the next day to fix what was a very complex issue. Jessica went above and beyond "customer service". She truly helped a person who was in a jam. Front Royal Verizon is tops in my book.
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Bill Ritter
I came in on a Saturday afternoon with a small issue which turned into a larger one resulting in me having to purchase a new phone. Long story short, Jessica Cruz did all that was possible in an effort to save me from spending unnecessarily. She was awesome, I got a new phone and while I spent a bit more time than intended, she made it a pleasant experience. Jessicas the bomb!
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Tom Warrick
I came to the verizon store in Front Royal and had issues with my phone. Jessica assisted me and not only got me a new phone but went way beyond the call of duty. After the purchase she spent 90 minutes helping me with technical problems I had the next day. Sargent Friday and Preston, Charlie Chan have nothing on this girl. Thanks so much Jesse.
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Christopher Solyom
Came in to upgrade my phone to the new G5. Earl Sugars was the associate who helped me upgrade. He was very professional, Friendly and attentive to what i was looking for and great personality. I was in and out in a reasonable amount of time and transferring all my info from my old g2 was easy. Thanks again. Ill certainly come back next time.
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Crystal Lease
Jessica Cruz was extremely helpful. I needed help transferring data to my new phone. She help me with no hesitation and lots of patience. I have been a retail manager for 15 years and I am very critical of customer service. It was nice to have a great customer service experience. They are few and far between.
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Sada C. Parish
I had called the Front Royal store after receiving poor service at the Strasburg store. Josh not only gave me my options for my phone issue, but he also fixed the plan I was using which will save me $30 a month. Because of the excellent customer service, I will be driving out of my way to do business there.
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Randall Webb
Josh was extremely thorough in addressing the issue that i presented and in reviewing my overall plan and current equipment to make sure i was getting the best service for my needs. He was patient with my questions and explained all the options very clearly. Completely satisfied with Joshs help today!
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Jef Groesbeck
I came in to get a case for a new iPhone 6. YJC was super helpful and calmly shared his expertise despite helping another customer at the same time. I bought a case and protective screen and he even put it on for me… perfectly. Would recommend them to anyone.
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Earl Judy
Earl My experience at the Verizon store in Front Royal was a very pleasant one. Jessica set up my new phone i got and even showed me how to get my old information. I definitely recommend this location for all your needs. Thanks Jessica for everything.
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Richard Strong
I am a truck driver and needed a new phone account set up. Jessica took care of me and added all my information on my phone although it was challenging she took care of me. I am really pleased with the customer service here. Give it a A+.
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Melissa Reid
Alan and Scott are incredibly helpful and knowledgeable! They will fix you up and have you leaving happily with what you want and need! I highly recommend you go to the Front Royal Verizon Store for all your cell phone needs!
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Patty Leoboldt
Jessica is so awesome! She helped us set up our phones and move all our data. She also made sure we have a data plan that suits our needs. She was so helpful and friendly and made the process stress free. We heart Jessica!
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Eugenia Kemble
Excellent service from Jessica Cruz. She knows all the tech stuff and is up on all the deals. Copes well with all generations and levels of expertise. We will always go back to her unless we are in Timbuktu.
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Phillip Wells
I was very pleased with Jessicas customer service. She was patient and friendly. Very respectful with understanding my lack of knowledge. Took me through the basics with a wonderful sense of humor.
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Aurora Gaskins
I come to the front royal verizon location to pay my bill each month. I am always helped by Josh and I get great service every time and love coming back to this store for my verizon service.
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Chris Nichols
I came in the Verizon store just to pay my bill and got help with Jessica. She helped inform me of phone issues an made sure I was happy with Verizon. She actually cared which I appreciate.