Category: | Department Store |
Address: | 9779 Jefferson Davis Hwy, Fredericksburg, VA 22408, USA |
Phone: | +1 540-710-0165 |
Site: | marshallsonline.com |
Rating: | 3.9 |
Working: | 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 9:30AM–9:30PM 11AM–8PM |
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Thomas Cannaday
I bought a pair of pants the night before to go out. I really liked the pants however when I got home and put them on I realized they had a button missing. I would have returned them that night but they were closed. So I wore the pants out and put a belt on to keep the pants together, they ripped the first night. And they were not Ill fitting, just cheaply made. I came back the next day hoping it would be an easy exhange once I explained and gave them the receipts but they told me that they didnt sell me pants without a button on them and that because I ripped them and took the button off (???) that they could not exchange them. Literally the dumbest way to lose a customer. The manager Kristine was very curt and unwilling to correct the mistake that they caused by selling defective and incomplete pants.
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Sydney Pasto
I called before coming into the store to check and make sure they would accept my return (it was a face cream that completely irritated my skin) and the woman who answered the phone said yes. So, when I go into the store to do the return, they basically tell me they dont accept returns on open products. I told the manager what time I called and gave the employees name. The manager asked the employee if she approved the return over the phone, to which she replied "I never said that." Sigh. I understand youre trying to save yourself, but please next time own up to your mistakes. The manger was extremely courteous through this process and went ahead with the return anyway. Of course, now I know the proper return policy so this wont happen again, but dont call unless you enjoy a serious lack of communication.
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Marina Nicolai
I was invited for this event which they have apperently once in a while, bc I have a TJMax credit card.It is a lottery for gift cards. It was for Mothers Day @8.30am and as I walked in an employee(elderly woman with gray hair a little on the heavy side) gave me a look which made me feels so unwelcomed.Her job is to greet people, but not to put a price tag on their worth. I came in with my two children and I wasnt wearing expensive itmes.So maybe she thought I came for free stuff, I dont know?!....but its just soooo rude!!! They have quality items and other employees are nice, one of them is Irene (she is like an sunshine)!!!! But the thought that I will see the Mothers day lady again keeps me away from them!
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adil jeddou
Its my favorite store to buy stuff for me and my family but I had a very poor service with one of the manager when I bought I soccer ball as a gift to my cousin and it got a whole on it so I brought the ball back from overseas to exchange it and she asked me for a receipt or something which I didnt have it with me so she just shut me down period and its the one who was there with the girl ring me up! Just not happy with the manager and her attitude.
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Lauren Pittman
Where do I start on describing this store? Really I could use just two words. LOVE IT!! This Marshalls is the best store around. All the employees and managers are so nice and helpful. The store is organized and clean throughout. Its hard to not buy anything when I come in here. Every week they bring in new clothes and merchandise for an incredible price! I wish I could buy everything in this store!!
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Debbie Christensen
I had to thank Donna for helping me get boxes for our move. She was amazing!!! I TRULY do appreciate her help. I asked Ross, next door, and they just couldnt be bothered. So, THANKYOU again for making our move a little easier!! Everyone is so kind and helpful!!! becbecause
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Malirin Armstrong
I was initially upset with buying a skin cream whose box did not match the brand inside. However, I was more disappointed when I return the item back to the store the next day and having the manager accusing me of theft.
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Yolonda Davis
I like buying shoes here but they never seem to have a variety of sizes of the average womans foot which is an 8 and never a variety of shoes in smaller sizes for those who dont wear the average size like a size 5
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melanie hawkins
Reasonable prices and good quality clothing. One of my favorite outlet stores. My mom and i go here often and it is so close to the other shopping centres its easy to get all of our shopping done at the same time.
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Shavonne Rice
Marshalls has a much better selection of products than Ross, which is next door. The employees are very helpful. I found everything I was looking for! I will definitely return.
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Philip Pendleton
This is a pretty good Marshalls. It is cleaner than a lot of the older ones and is really comparable to a Home Goods. They have a great pet section!
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Joseph Bruzgul
Nice store that is clean and well organized. The staff is nice and very helpful! This place is a God Send when trying to decorate my new house!
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Nate Ferguson
Only Marshalls in the Fredericksburg area that I am aware of. Nice store overall. Kept pretty clean and lines are not usually long.
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Lori Vogel
like all Marshalls stores, its a little dirty and disheveled. can find good bargans, but you have to be willing to work for them
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Amanda Kapec
I love their great prices and they have lots of my favorite brands. Kate Spade, Michael Kors, Jordan, Calvin Klein, and polo.
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A Private User
excellent variaty of items to choose from a lot of high lebels brands clean and organize store will go back soon
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Candie Murphy
If you want to browse some of the best cosmetic and perfume selections around this is the place you want to go.
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Wanda Gross
Hard to find what your looking for now organized very well, ok customer service long lines. Dirty bathrooms
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Natalie Kitchen
Its a clean & well organized store. Its great for anyone who loves to get nice things at a good price.
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Helen Smith
Great place for cheap exercise bits. Weights, resistance bands, yoga mats, etc.
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Derek Jeter
They all save how you doing and stuff so that is what I call good service
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Techgo Gadget Gal
Always many nice things to shop for. Great customer service.
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Jiang Ming Lu
Sometimes I got lucky found lower price of branded items
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Nathan Reese
Clean and neat. The store had a huge hole décor section.
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Erin Lantz
Shop frequently to find the best selection and prices
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Birthe Richarson
Always has been my favorite store.Nice and organized.
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Fated Destiny
Employes are great just the managers suck ass
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Joseph George
Love the prices and selection at Marshalls
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Palm Beach2356
Staff are super friendly nice to shop
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Tyrone Carter
Store dont have enough men clothes
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Dubbz
Weak selection of mens clothes.
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Andrea Baden
Prices arent as good as Ross
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Pamela Sanderson
Loving my Mia tour luggage
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Lisa Royal
Found me a cheap wallet
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Auguste Hovde
Great place to shop.
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David Humphrey
Ok clothing store
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M. R. Newton
Very high tech!
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Nikki Miller
great store
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MIchael Shelton
Clean!!
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marlene johnson
Messy