Category: | Furniture Store |
Address: | 5857 Leesburg Pike, Falls Church, VA 22041, USA |
Phone: | +1 703-820-8000 |
Site: | hamiltonssofagallery.com |
Rating: | 1.5 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 12–6PM |
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Michael Lux
I bought what I thought was a nice leather sectional couch, with the expectation that it would last many years. Three years into owning it, it is peeling just from regular use where we normally sit. I called Hamilton Sofa Gallery hoping they would be able to make it right and was told that after one year, you are on your own. Incredibly disappointing product and incredibly disappointing customer experience. They will never get my business again. If I wanted a couch that was only going to last a few years, I would have just saved my money and gone to IKEA and hoped for the best.
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Laura Lofgren
We bought a couch over two and a half months ago and it is STILL not here. They said 4-6 weeks, and when it never came, we were promised three different delivery dates that never happened. Today, our couch was finally supposed to be delivered, but the delivery men called us this morning to say they wouldnt come until Monday morning. I am so sick of waiting for my couch.
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Tom VanHook
Very expensive chair didnt last a year, and then the real fun began--took 2 weeks to send a technician to tell me it was broken (duh). Then took 2 weeks to decide they could fix it. Then...I really dont know. I just know never to buy anything from Hamilton, because they have zero support after the sale.
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Bruce Hollywood
Disappointment galore. Immediate delivery is now 8 weeks long for a piece of furniture that supposedly was in-stock. Our gray color furniture is now causing us gray hair.