Category: | Drug Store |
Address: | 3489 Seminole Trail, Charlottesville, VA 22911, USA |
Phone: | +1 434-964-1082 |
Site: | walgreens.com |
Rating: | 3.3 |
Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM |
CA
Caroline Olivia
I just had a most pleasant experience at my local Walgreens all due to the wonderful customer service of the person working at the front register, a young gentleman named Conner. I stopped by Walgreens on my way home to get a couple of food items, quick in and out. As I walked in the store, I witnessed a store employee (later identified as Conner) helping a customer who was trying to purchase a hair dryer. The hair dryer she wanted was on sale, but wasnt ringing up with the sale price. He took the time to find out what the problem was, then asked the customer if she wanted to use her Walgreens Rewards. She said "no" because the card didnt work the last time she tried to use it, phone number was wrong. Again, Conner explained he could help her fix that issue, only take a few seconds and she could use her rewards card on her current purchase. About 15 seconds later, all fixed and a happy customer! After witnessing how easy it was to update a Rewards card right there at the register, I asked Conner about updating the phone # on my own Rewards card, in addition to discovering my card was actually showing under my 13 yr daughters name. Conner helped me fix both issues there at check-out in a matter of seconds AND managed to help another customer on the phone without missing a beat. I want to recognize Conner for providing exceptional service today and recommend the Forest Lakes Walgreens to everyone!
SA
Sally Peregoy
I even hate to given Walgreens a one. Terrible customer service from the pharmacist towards my daughter last night. i appreciate the techs help and explaination of issues that arose while trying to fill an rx for zpak. Will never use this pharmacy again or will I recommend them to others. Please remember that not everyone is in health care and may not understand your instructions.
LA
Laura List
I called to talk to the pharmacy and I was placed on hold. It kept ringing back and they would just place me on hold again without even saying anything. Eventually I just hung up after 18 minutes of waiting. At least have the courtesy of saying they are busy and helping other customers.
TR
Troy Akers
Out of state for a training. Forgot meds. at home. 1 call to Walgreens the pharmacist was more than helpful! Picked up a weeks supply with no issues. THANK YOU!
CH
Chuck Fetter
Pharmacy doesnt have the largest stockpile of drugs but theyre super friendly and fast
RO
Robert Porter
The hours online say theyre open until 10 on Saturday - but they appear to close at 6.
HO
Holly Heilberg
The customer service is incredible!
ED
Eddie Gebhard
Its a typical Walgreens!
RE
Reese Hertel
Great customer service