Category: | Used Car Dealer |
Address: | 460 Taunton Ave, East Providence, RI 02914, USA |
Phone: | +1 401-438-8160 |
Site: | autofactoryri.com |
Rating: | 4.2 |
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Christopher Kennedy
I generally harbor some concern that a used car dealer will try to take advantage of me. Jim and Kim at the Auto Factory impressed me with their honest and transparent business practices, pride in providing a good product, and their goodwill. There was no sales pressure. Unlike other dealers they did not try to charge a "documentation" fee. As Jim said, "why would I charge a fee for paperwork that I am legally required to give you anyway?" Jim had bought my Sienna directly from the new car dealer where it had been traded in by the first owner rather than through an auction. I had thoroughly researched prices and competitive offers. He gave me a great price. After the deal had been made he decided to put new tires on the car (without my asking) even though there was enough tread to pass inspection. Ultimately, I trusted them enough that I sent my daughters with the bank check to complete the transaction and pick up the car. It was all around an excellent used car buying experience.
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Alyssa Dulak
The auto factory family was extremely helpful not only financially but working around my very busy schedule. They did everything they could to put me in the car that I love and I am extremely grateful.
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Tina B
I have been a customer of Auto Factory for years. Purchased my dream car a few years ago. I love my Nissan Maxima. The sales and staff go above and beyond to make you happy.
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Adrian jimenez
Had a great time, family came in and looked around and found a perfect car for us. The service was great Jake always knows best !