Category: | Cell Phone Store |
Address: | 1981 Mohawk Blvd, Springfield, OR 97477, USA |
Phone: | +1 541-746-5748 |
Site: | t-mobile.com |
Rating: | 3.7 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 12–5PM |
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Kevin Goodell
Because the 2 guys working there were incredibly rude to me and the man that stormed out in front of me. I dont think people who treat you like youre stupid should be allowed to work in customer service positions. I felt publicly humiliated by the smirks and looks they gave me before lying about my warranty thru Samsung insurance not covering my cracked screen. I will never be returning to that location again. I love t mobile, and usually enjoy my experience until now. I am still in tears trying to write this stupid review.
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Wyatt Kivela
Manager there helped me out almost two hours before it opened, helped me tremendously ! Im Canadian so it was extremely difficult for me to get a plan in the states, but him and one of the employees spent just over 4 hours to get be a couple cell numbers. Still gave me a free phone for one line and gave me a good deal by waving some of the standard fees.
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D Z Z
The Sales Staff were great, gracefully upwelling you, but the Manager is kind of a rude prick, and in front of customers. The staff agreeable, treat your staff good you power triplet, you run a few t mobile stores congratulation, I ran 65 in the service and never acted like you. I switched to Verizon because they are better but give these guys a try!
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Erin Ortmann
Tmobile prices are unbeatable, service is mediocre but getting better. Customer service is inconsistent - I have found reps that where incredibly helpful and some that were absolutely idiotic. Triple check all charges and features you are promised. Be prepared to spend time following up to actually get the deals you are sold.
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Joshua Johnson
Hands down, the best T-Mobile store in the Eugene/Springfield area. I tell all my friends and family to only ever go to this one. The employees dont act like they know more than you do and genuinely want to help you find what you want. Theyre not obsessed with up-selling you every chance they get.
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Tanya Wilmarth
CHANTEL is AAAAWESOME the store itself is only as good as its employees & this store was good when I first started going there then kinda went downhill but deal with only a few employees helps to make a smoother & more enjoyable experience although they should make chantel manager of this store
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Hannah Hensley
Hooked my hubby, and brother in law out get out of verizon and got sweet phones. Awesome customer service. Loved every second of it. Great atmosphere. Candy was really sweet. 10/10 would go there again. :D
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Charlotte ormond
went in for new service and the sales associate went above and beyond to make sure that we were happy and new every detail about what we were getting into absolutely perfect
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Anna Hill
Always very helpful. Never to busy to help with answers to questions asked. LOVE that store.
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A Private User
Management has failed to properly educate the workforce. The staff is very friendly though.
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Kym Wolfe
Ive received excellent customer service here. Especially from their employee Heath.
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ryan cushing
Good stuff. Love the uncarrier.
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David Picou
These people are RUDE AS HELL
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Norma King
Location close to me
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Alexander Johnson
Very Nice People