Category: | Appliance Store |
Address: | 79 SE Taylor St #100, Portland, OR 97214, USA |
Phone: | +1 844-254-8366 |
Site: | clivecoffee.com |
Rating: | 4.6 |
Working: | 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 11AM–4PM Closed |
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A Private User
I want to write the whole story of my interaction with Clive to make clear how great these guys are but this is, after all, the internet. So for those helplessly dedicated to brevity, here is the skinny: if youre looking for an espresso machine and great coffee, go talk to the wonderful people at Clive. You will be happy that you did. Now for those with a slightly longer span of attention, I was looking for a machine, grinder etc as a graduation gift for my wife. The extent of my knowledge was many days of internet research and the fact that I know we both like espresso. The owner guided me through the overwhelmingly complex shot-pulling world, showed me how to work the machines and his colleague came out to help and made me an espresso right there from the machine. As I spoke with the owner, my plan to surprise my wife that evening came up in conversation. As I was finalizing my order, the owner realized that there was a mistake in his inventory and the last model that I wanted sold the day before. I told him that it was not critical that I surprise my wife that evening but I think he saw my slight disappointment. So he cleaned up and boxed the floor model and told me to take it home for the surprise and bring it back the next day. He also dissuaded me from buying the floor model pointing out that it gets a lot of use in demonstrations for customers. There are more details I would love to share but suffice it to say that the folks at Clive did not miss an opportunity to exceed expectations. Go meet them. They deserve your business.
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Mike Yu
Very Happy with Both Clive Coffee & the Pro 300 we bought. As others have also said Clive Coffee is a fine example of a great company to deal with. Great Prices, Great service both on the phone or via email if your buying online as I did. Most importantly their help does not end with sale. They go the extra mile to be sure your happy with your purchase even sending along a nice fresh bag of their Love Joy Blend Coffee Beans, Clive Logo Micro Towel & Shot Glasses... very nice! Thank You Clive for your help in making this a super smooth transaction with great follow up. We will continue to get everything coffee we need from you first
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Daniel Weinstein
Nice products. Nice website. Nice store. Nice brand. Nice culture. Nice ambiance...BUT ...I have been waiting 2+ years for the highly touted Ratio coffeemaker. They charge your credit card and use the funds to finance their pet project. I pre-order high end goods all the time and this is NOT how its done folks. "We are currently taking pre-orders with an estimated August 2015 ship date." How is this possible if you admit to having 1000+ backorders. More like Pre-Order your backorder. The "Ratio" is clearly skewed in their favor. I dont know how the owner sleeps at night. Shame on you Clive Coffee. Shame...shame!!
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Joe Bailey
I have shopped this wonderful store several times and have always received the best customer service of any retail establishment in Portland. It is a wonderful place to pick up small items, for the "coffee chemist", which I consider myself to be or the ultimate in equipment for the home barista. Each of my visits have been a enjoyable experience!!!! Keep up the top notch customer service and you will develop loyal returning customers!!!
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Jason Orth
FYI - Clive Coffees Showroom hours are 12-6 on Tuesday - Friday and 11-4 on Saturday. These guys are coffee experts. Their showroom is amazing. And they have great people, products and service too. This is the place to go if you want to make really good coffee at home. I bought a Chemex and a burr grinder from them and I buy filters and beans when Im in the area. Some day maybe Ill step up to the beautiful Ratio Eight.
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Megan Borcherding
Our company purchased a Lucca A53 for ourselves and our clients, and we are CLUELESS about coffee. Ben at Clive Coffee has helped us so much, from picking out the perfect machine, to helping us every time we do something silly and think somethings broken. We arent even based in Oregon, all of our help has been over the phone and I could not be more appreciative of Ben and Clive Coffee.
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A Private User
The folks at Clive Coffee spent a nice chunk of a sunny afternoon discussing all facets of their coffee and the industry in general. Then, rather than buying a few lbs, lugging it with me during my west coast travels and back to the east coast, they shipped fresh beans to me in Maine after my 2 week trip had ended. Awesome coffee, awesome crew and, well, an all around awesome company!
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Thomas Dee
Do not shop here! I purchased a coffee maker and burr grinder. When I opened the burr grinder it would not work at all. I immediately contacted Clive to ask to return it and, despite a 30-day guarantee they refused and told me to deal with the grinder manufacturer. What a rip off! Update. Somebody up the chain at Clive interceded and made things right.
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Rogan Creswick
Good source for roasted beans, great service and a nice clean setting to showcase gorgeous coffee preparation tools. Note that Clive coffee is /not/ a coffee shop, in the sense that they wont sell you a latte, but theyll hook you up with everything you need to make your own.
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A Private User
Just found this place after needing repairs on my espresso machine. The staff was excellent, friendly, and knowledgeable. Repairs were done in acceptable time, but most importantly quality was of utmost priority. This is high caliber...no beans about it!
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Troy Bauman
Such a treat to have Clive Coffee so close. Every employee there has been extremely helpful and friendly every time I go in. I purchased a Mini Vivaldi ii from them and have also taken their espresso class and latte art class.
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A Private User
Really nice folks, fabulous coffee! You can asj fir samples of different types of coffee and then have a recurring order of your favorite coffee beans sent to your home. Nice system.
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A Private User
The owners a super nice guy and the coffees excellent. Great place to go for people who love coffee and want to get more info about home brewing.
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A Private User
Fantastic coffee and unbeatable service. Their knowledge of equipment is unmatched in all the city and possibly the web. Thanks Clive staff!!!
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Martyn Crighton
If you want to have a personalized buying experience with an expert staff backed by great service and support look no further.
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Bobby Meyers
These guys are awesome. We need a place like this in Los Angeles. The best customer service and quality hand picked items!
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Marshall Steeves
Some great products in here and the staff is always willing to answer questions! Definitely THE place for home espresso!
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C. Wess Daniels
Clive is great. Really friendly folks who know their coffee, with wonderfully roasted beans and great coffee gear.
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A Private User
Friendly, extremely knowledgeable people selling some top gear and they also roast some great coffee beans.
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heinztools heinztools.com
Excellent espresso and coffee machines. Great classes on making espresso and steamed milk
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Randy Hyde
Great selection of prosumer espresso machines, grinders and parts and friendly staff
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A Private User
Great and knowledgable staff. Pretty darn good coffee.
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Brooks Kaya
Great service. Great people. Great product.
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A Private User
Product and people were equally phenomenal
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A Private User
Exceptional coffee, splendid service.