Category: | Coffee Shop |
Address: | 822 SW Coast Hwy, Newport, OR 97366, USA |
Site: | dutchbros.com |
Rating: | 4.2 |
Working: | 5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM |
CH
Chelsie Humphries
I have never been more disgusted. The man that walked up to take our order seem very confused. We explained it to him multiple times and he still gave the ladies inside making the drinks the wrong instructions. This I can understand people make mistakes. What I can not understand is the tasteless music blaring. I dont want my child in the back seat of the car repeating songs with trashing lyrics. Im sorry but E-40s You and That Booty is a little much. It gets better, the man sitting in the window was off putting, frankly he gave me the creeps. He said a couple unnecessary/inappropriate comments. Then to top it off one of the ladies that was making the coffee started having an attitude with my passenger. She wanted to know why she wanted her coffee the way she ordered. Then proceed to tell her that she was wrong to like her coffee made in that manner. Then made it clear that it was inconvenient to make. Thats not all, we were charged to much. I could not stand to sit there for another second so we just left. Plus there would have been no point to bring it up. Speaking to them was like talking to a brick wall. I am not from Newport but in the Rouge Valley we have multiple Dutch Brothers. I frequent the ones at home and have never had any problems.
JO
Joshua Bacher
I love this Dutch Bros! Great attitudes, service, and product. How do they cram 4+ people into that little building? Ill never know. Be prepared for a line, though. Nearly every time I drive by there are 3+ cars in line. That must mean its good, and surely it is. I really appreciate that Dutch Bros has tried to expedite the service by sending baristas out to take your order while in line. Awesome. Have never had a bad experience here. Their coffee gives me the trots from time to time, but thats the cost of doing business. As long as we have great places like Dutch Bros and Human Bean here in Newport, Ill never return to Starbucks. Also, the negative reviews from below seem to be from tourists. Feel free to use an application of your choosing to return home. The Oregon Coast doesnt need your elitism :) *Google, by altering or deleting this review, you agree to pay me the sum of $100,000.00, which would probably get me approximately 35% of a decent home here.
MR
Mr. Patch
BOOOOO Customer service: BAD. Ignoring customers for 15 minutes straight is not a good thing in the "drive through coffee" industry. Get the courage up to ask for the number and move on please, the rest of us have more important things to do. Quality: Dont know, the soup in a cup I recieved looked the way a frozen coffee with whipped cream looks after it melts and starts getting warm. They also got my order wrong. I would rub my eyeballs with sand paper before returning to this place even if the "coffee" was free. (IE the reason I did not want to go back and have them fix my order) Conclusion: Some lessons in life can cost thousands of dollars or more, this one only cost me about $6.75 and 20 minutes of wondering what exactly was occuring in that little coffee building.
AL
Alicia Price
THE WORST DUTCH IVE EVER BEEN TO. Not only did the people seem like they were higher than crap, they put absolutely nothing sweet in all four drinks (two Carmel blended drinks, and two kickers all LARGE and EXPENSIVE). We gave them back to be remade. STILL DISGUSTINGLY BITTER. Luckly, there was a gas station with sugar down the way, we got a box and used the whole thing because all four coffees were fricken awful! NOT ONLY THAT BUT WE WERE OVER CHARGED BY AN EXTRA DRINK AND THEY DIDNT EVEN ASK TO STAMP MY CARD, WHEN I PRESENTED IT. THEY TOOK IT and forgot then handed it back. When the issues were presented they acted stupid. I want corporate on this story. Its atrocious.
MI
Michael Wilson
Best coffee Place around Town. Friendly Greeters that come to Car, Best staff around. Best Drinks ever! If havent tried the secreat menu please do. and if lucky will get a Pink Straw. I think Newport should only have Dutch Brothers coffee, Suggestion would be nice if had a inside Dutch so could go in and sit down, but other than that Newport Dutch Brothers, Newport is the Bomb! beats any other place to have a Coffee. thank God Lincoln City know has one. will always go to this place to have my cup of morning Java.
RO
Robbie Pfitzer
A group of us were there for the wine and seafood festival and Sunday morning my wife wanted to get a coffee, the guy leaned almost all the way into our car right in her face enough to where she couldnt see the menu! He was all jittery from caffeine and once she ordered he called her "honey" and then whistled at her, all while Im sitting right there! She was completely disgusted by the way he acted and I almost got out of the car! Definitely wont be going back, completely tasteless
JA
Jacob Martinez
Only giving 5 stars because of the group of friendly ladies that were working this morning. Im From Boise, so we have dutch Bros on almost every corner. The previous day, the manager, and the assistant manager were extremely slow and not friendly. On top of that, the assistant manager wouldnt help other customers until he was done hitting on the girl customers. However Dutch is awesome for its name, not the "managers." Keep it up Ladies that worked 6am July 14th. 2016
A
A Private User
Couldnt get a decent coffee from them this morning, it was awful, bitter and their fix was to offer to add more flavoring. Flavoring wont fix this bad coffee. I finally gave up and just drove away, so I am out $3.50. Not the first time I have had to return coffee here lately, someone from HQ needs to get down here and retrain the staff! That could be my last trip to this DB! :(
DE
Debra Whitesell
Dutch Bros made getting our coffee fun. There was a line-up and a guy came over to our car and took our order. Friendly and so upbeat as were the two in the window giving us our coffee (check out the pic). I love that their cups have inspiration words on them and their coffee was hot and delicious. Great place, great service, great staff and great coffee! ☕️☕️☕️☕️☕️
JA
Jamie Bekkedahl
My niece who is home from Ft. Lewis Army base was denied her military discount at this location. All other locations we have been to have a policy of offering a discount to our service men and women. We were very disheartened and disappointed that this DB shop did not respect the policy. We took our service elsewhere.
BU
bumble bees
I go to dutch because of the awesome friendly service I usually get. They ask about my day, and make me feel good. This location was HORRIBLE. the 4 employees were too busy chatting it up, and making fun of each other, to even say "good morning" just took my order, my money, and said heres your coffee!
JE
Jeffrey Tomita
The line at this location was surprisingly long. The kind folks in the shack gave every customer a stamp card for a free drink (when 10 drinks are purchased) with 9 stamps on it. The coffee was every bit as good as any other location, so I was quite happy with this coffee run.
L.
L. Jai Diddy
I love dutch bros. best espresso ever! and not to butt in, but its silly to criticize a business for having a different policy than others. this one also offers a courtesy all the others dont. 9 stamps after 8pm weekdays! really cool!