Category: | Body Piercing Shop |
Address: | 1861 NE Division St, Gresham, OR 97030, USA |
Phone: | +1 503-669-4191 |
Site: | troutdaletattoo.com |
Rating: | 4.5 |
Working: | Closed 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM Closed |
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Elizabeth Jackson
I highly recommend that you DO NOT GO HERE!!!! We have been going here for years for piercings and jewelry. After being recommended for tattoos a well, my daughter decided to contact tattoo artist Kent and set up a consultation. Went well, they discussed what she wanted and price range. After emailing back and forth, reviewing the sketch that Kent drew up, changing some things and taking some details out so that they could specifically stay within the price range she said she could do, they set the appointment. Thirty minutes before end time, he says that he will not be able to finish it all and that it will take another hour and another $100 dollars. He asks her if she would like to schedule for another day when she will be able to have the other money. What was she supposed to say?? No, I already told you that I could only spend x amount, so I guess well just leave the tattoo unfinished. Needless to say, my young, shy daughter felt pressured to agree and gave him more money and they finished the tattoo. I sat on all of this for a few weeks and finally decided to stand up and say something to the shop owner, Sheryl and Kent himself. Kent was unavailable, so I spoke with Sheryl. She was evasive and wishy-washy about the whole issue and felt that it was justified. I strongly disagree and will NEVER, EVER take my business back to that shop, nor will I ever recommend it again. Kent is unprofessional and it is not the way to run a business. If you have tattooed long enough, you know your skill level and about how long it will take. If he felt that it was going to take longer than originally thought and more money, then he should have said so up front and not waited until almost finished. Rude.
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H S
My daughter got her nose pierced in July 2016. The guys in the store were VERY helpful and informative! Their knowledge and understanding not only calmed her nervousness (although SHE is the one who wanted the piercing to begin with), but helped ME (as her Mom) as well! This morning 9/10/16 she frantically woke me up at 5am because her piercing had fell out! She was devestated (teen angst). I helped her search bedding, clothes, pillows and floor to no avail. She was in tears. I told her, when we had the money, we could get it repierced. She declined because she told me (as part of our agreement) if she lost it she wouldnt have it repierced. Under usual circumstances...this is where our story would end. HOWEVER, despite my first feelings, I really liked the appearance of the piercing on her and had become accustomed to it and it looked nice on her. Plus she impressed me with how well she did with her "aftercare" and did what they said to do to take care of it. So we patiently waited for 11am to arrive and called the shop to ask questions as far as how long it would take to heal over and if they had any suggestions etc. To BOTH of our surprise, the man said, come on in! We will get another post in there as long as it hasnt sealed over...etc etc. It would only be $5 for the new jewelry!!! We were already on Hogan and headed straight there! Upon arriving, we were friendly greeted and asked how they could help. Long story short? My daughter had a new piece of jewelry in within 5 mins of arriving and we are BOTH satisfied with this location!!! If I am ever asked about a place? THIS is where I will suggest that people go! This Mom? IMPRESSED!!! :-)
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Jose Victor D
The place is nice and clean, very comfortable looking, but they seem to not care about customer service. I have been in there twice, once with my sister to see their art and just a few minutes ago.. both times they seemed bothered by us/me being in there. The first time we went in 2 guys were to busy playing videogames on the big screen to barely notice us, the tattoo guy I kept trying to ask question just gave me short answers, then gave us his card and disappeared to the back room and just left me and my sister there. The whole time the 2 guys just played video games and pretended we werent there. We left feeling unwelcome and awkward. This time I figured Id stop in and give it another chance (since Im wanting some work done) and they are just down the block. Anyways, the same guy was there sitting at a computer, an older lady(the owner I suppose) was on the phone,waved and smiled at me but since she was on the phone I just smiled back, she seemed nice. Guy just gave me short answers and said they were booked up till next week and told me I should have just called ??? all the good reviews seem to be from local people so maybe its because Im Mexican Im not good enough to be treated with some decent service? Im NOT saying theyre racist, Im just trying to figure out why they have plenty of "great" reviews, when they seem to not want my business?
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celeste marion
I came here to get a few piercings done and the man that was my piercer barely spoke to me and grabbed my face quickly without warning to give my piercing. He was frantically unpacking the jewellery and needles which was very stressful to me and when I mentioned this he acted very rude and told me it was because he was so busy. This place should be appointment based if it is going to impact how piercers interact with their clients. He kept telling me that he "couldnt see why I was stressed". Every time I have had a piercing my piercer is very deliberate and careful with the needles and jewellery, they talk me through the process and help me feel comfortable and not rushed. My friend also got some piercings today and she is unhappy with the placement and jewellery size which she was never given an chance to review before being pierced. The piercings themselves were done very well apart from one of my pieces of jewellery being the wrong size. I was offered a correctly sized piece of jewellery for half price which was great however the woman helping me did not use gloves or tools while handling my jewellery after touching money.. Overall the piercings themselves are great, however the customer service and attitude of the piercier is unprofessional and uncomfortable.
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Sheryl Wheeler
Thank you all for supporting our shop for so many years. We were in Troutdale for about 20 years and moved to Gresham in February of 2016 because our building was sold. It was a hard decision to leave Troutdale but our new location in Gresham has a lot more traffic and better parking. We love how the new shop looks. Come check it out, we see a few of our old friends return everyday. We add new jewelry to our stock every week. Clay is our new tattoo artist and he is very talented. We miss a lot of our friends but you will find us. We are on division next to little ceasars and Biscuits cafe. See you soon, Sheryl
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Christina Thiessen
My daughter and I got matching tattoos Tuesday and I know everyone has their opinions and fav tattoo artists....We were told not to go to Kent but I also know of two people who have awesome tats from him...He was also the only one that seemed to be professional and personal over email with my daughter. He did everything he could to make the placing and lettering just right and dealt with us changing it constantly but in the end it was perfect he did awesome. I would personally recomend him. I also know my daughter would as well and it was her first tat and she loves it. THANK YOU KENT