Category: | Shoe Store |
Address: | 18049 NW Evergreen Pkwy, Beaverton, OR 97006, USA |
Phone: | +1 503-533-9246 |
Site: | famousfootwear.com |
Rating: | 3.1 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–7PM |
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Hilal Daldal
TERRIBLE MANAGER!! Please someone hear this!!!! This place has nice shoes collection but terrible manager. We were trying shoes and we made a mess. I will be honest about that but we were still trying and they kept coming and put the shoes away. We finally decided what We want to buy which is 4 pair of shoes. We could not find our shoes, old one. We first thought they maybe put our shoes away accidently. I asked the manager and she Said if you make a mess you cannot find your shoes. I have no idea where your shoe is, but only one of them is missing. She clearly put our shoe back somewhere we never went and she did not help us at all. She kept saying you made a mess it is your fault. That make me think she put our shoe there intentionally. She kept staring at us in a very rude way. She is definitely racist because my mom was wearing a hicab. I have never seen this kind of customer service anywhere in here. She does not deserve to be manager because she is not that patient and nice. Her name is Kelly or something like that. I wish we do not see that kind of person in our life and in service industry.
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A Private User
Very rude customer service. Will never go there again! Make sure you like the shoes you buy from them as they do not accept returns once they have been worn, even one time. So called teen manager was very rude and told me it says this on the receipt, which I was so mad when I left I did not even look at until I got home and it does not say that! Told her I was bringing back all the shoes I had gotten for my entire family and she said " I dont care". What ever happened to the customers always right? Have bought many shoes from them over the years, but never again. I have been boycotting toys r us for similar reasons for over 3 years and will never change my mind. Store owner needs to rethink having teens as managers...not good for business. By the way...I did return them all!
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Samantha DeBolt
Really not happy with your associate manager, Kelly. She decided to follow me down every isle for the entire duration of my visit today. When I realized this is what she was doing I almost left but decided to keep looking. I find it extremely rude to watch me like a vulture when I have done nothing wrong or suspicious. I was literally looking at sandals and it made me extremely uncomfortable to have your employee watching my every move. Next time Ill go to another shoe ware store where I can have some privacy while trying on shoes.
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Timothy Adams
Just bought boots. Im guessing these people complaining about the employees, were acting uncivil themselves and expect the employees to just stand there and take it with a smile. I thought they were friendly. Very good selection. Prices are average, which is fine. The place isnt advertising itself as a bargain-basement discount store. Also, it sucks if your shoes fell apart after two weeks, but the store didnt manufacture them. Do you really expect them to take back scuffed-up shoes that they cant resell?
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Krista Davis
I bought a $70 pair of boots there 2 months ago and the heel is squeezing now and I asked if they would replace them. The kid at the counter said said its a manufacturing defect and nothing they can do. Excuse me!?!? Replace the shoes and get it replaced by the manufacturer. I will not EVER shop here again. I run a small business and if I have a defect on my products, I replace it no questions asked. I wish big businesses held higher standards in customer service like us small business owners.
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Erdem Aktas
Absolutely dissatisfied. My mom has visited this place to buy shoes and a manager called Kelly followed her on every isle with a very unpleasant face like she is disgusted or something. My mom felt so bad and humiliated. She is visiting me and has a very limited English hence she could not argue or asked why she is acting like that. When I come home, she was very upset and sad because of that manager. This is pure discrimination and I feel so sad that this is how she will remember Portland.
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Jordyn Smith
Cant return merchandise that is defective even with a receipt, the original box, and it only being two weeks since it was purchased. I wont be shopping with this company anymore.
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Haneef Mubarak
Prices arent really any better than anywhere else. The staff is generally courteous and helpful though and I suppose they do have an okay selection of shoes.
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mindy sabang
Not very friendly, no one was on the floor when you need help. When you ask a question its like we are bothering them. I was the only customer in the store.
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Eli Fowler
Great selection in shoes. Its hard for me to find a pair of shoes that fit that i actually like. I couldnt believe they had size 14.
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EJ Reed
This place has a very large selection of shoes at reasonable prices. The employees were both polite and helpful.
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Luuk Pessers
They have a good collection, their prices are okay but their employees are just unfriendly and rude.
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Andy Frey
Good selection. Friendly employees. Decent prices
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Zachery Fowler
Large selection of shoes for men and women.
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Cynthia Davis
Love all the shoes but way overpriced
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Dustin Ward
Tons of shoes and good prices