Category: | Appliance Store |
Address: | 55 U.S. 9, Manalapan Township, NJ 07726, USA |
Phone: | +1 732-677-7950 |
Site: | pcrichard.com |
Rating: | 4.9 |
Working: | 9AM–7PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 9AM–9PM 9AM–7PM |
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Mary Rose Gallego
My mom, a senior citizen, who isny very internet saavy asked me to post this review for her. "I was looking for a new microwave to replace one that had broken. I had called several places but none could get me the G.E .model I was looking for weeks as they were back ordered. I called PC Richard & Son in Manalapan NJ and got Jeff on the phone. I had the model number of the one I wanted. Jeff looked it up and gave me the price and the cost of insulation and took my deposit over the phone. During this conversation I was impressed with his knowledge and his kindness to an anxious widow. He explained to me I would have to come into the store before delivery so I went to the store that day to pay the balance. I made it a point to tell the manager in the department how happy I was with Jeffs customer service. Now I want everyone to know that Jeff was patient kind and professional. I am hoping I can write you with a positive review about my installation." Thank you, Jeff, for assisting my mom with her purchase. Looking forward to her next review of the install. Adding moms review of installation. "I called the number on the bottom of my receipt to get a window of time. The time given was 7A.M. to 11A.M. Received a call that the men would be here in five minutes. It was 9A.M. Stole and Micos put in the new microwave carefully and efficìently. Stole asked if I had a covering to put over the stove which worked well because I then had little clean up. I was amazed how well they worked as a team. The only thing I found hard was waking up at 6.30am in case they arrived at 7am. I do think that time is early. I have found the experience I have had with P.C Richards has been positive. Please give an ATTA BOY to Jeff, Stole & Micos. Sincerely, Virginia M. Estwanick " Thanks to all of you for making my mom a happy customer! Show quoted text
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Elaine Tambone
Purchased an Electrolux Washer/Dryer combo. First my salesman, Jeffrey Friedman and the manager were absolutely wonderful, answered my myriad of questions (I had done a lot of homework before going to the store). They were extremely knowlegable, anticipating all my concerns and calming any concerns I had. I am a very short woman so I was concerned with how high the dryer would be, after much measuring, the two of them just lifted the dryer and put it on the washer to let me get a feel for how it would be in my home! I was truly amazed at the customer service. Also, I have a small area in a townhouse where they were to go but I wanted the largest set that the area would accomodate. They were meticulous with the measuring and when it was installed, it fit perfectly! And lastly, I needed some construction done before the installation, they were gracious to hold the machines until the work was completed, always reaching out every week or so assuring me I wasnt forgotten. They also suggested I open a P.C. Richard & Son charge card, which allows me to avoid interest charges if I pay it off in full in a year. All in all, it was one of the best experiences Ive had with an appliance purchase.
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Lou Narcisi
My wife and I purchased a new home and were in need of just about every appliance you could think of. We were referred to Rob , The General Manager, by a close friend so we took a ride over to look around. Upon our arrival, Rob met with us personally and asked a few questions about our current needs. He moved out our pace. Never pressured us, and treated us like long time friends. Rob then set us up with Rorie Holman and she was just a pleasure to work with. She was understanding, low key and very knowledgeable about all the items we were looking at. What started out as a small purchase ended up turning into a one stop shopping experience that made us feel like family. We bought a TV, a Fridge, a bed and a few other assorted items we need now, plus we got a good idea of what we will soon go back to buy from them. If you are looking for the perfect combination of Selection, Price and Honest Customer Service, THIS IS THE PLACE !!! I simply cannot express how SUPER THRILLED we were with the entire team at PC Richard on Rte 9 in Manalapan. Kudos to Rob, Rorie and the entire team. Professional, Honest and great to deal with. We are CUSTOMERS FOR LIFE !!!
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Kari Rocchio
The sales person Kingsley is amazing. We needed a quick and easy delivery for a washer and dryer to start. I was able to order both before the 4th of July and had the delivery on the day after a holiday, on time, as a matter of fact I was first on the list. 2 weeks later we went back to order additional appliances for our kitchen. Kingsley worked with us for approximately a week to get the best deal possible for a dishwasher gas range stove and refrigerator. We did a lot of homework and research to get the best price possible and PC Richards even match priced when we found a cheaper price for the refrigerator. Ordering the appliances was a breeze we just called the store directly spoke with Kingsley he took care of everything and had our appliances delivered within 2 days. Kingsley also took care of the rebate on our Samsung appliances and emailed the information regarding the dishwasher rebate. Extremely friendly, knowledgeable, and there is no pressure to buy any items. I highly recommend PC Richards for any of your home needs and be sure to ask for Kingsley. You will not be disappointed!
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Bobby Staloff
My wife and I bought a fridge, washer, dryer and mattress (who knew PC Richards sold mattresses?) during their Memorial Day Sale with the help of Jeff and Ryan, who could not have been more helpful. It was a completely stress-free experience and they were each very knowledgeable about all the products and answered all our questions to help us make our decisions. We were deciding between two fridges of different brands and were hesitant whether the color or stainless steel would be the same/match our existing appliances - Jeff actually moved the 2 fridges in the showroom so theyd be side by side so we can see any differences more easily. We did a lot of research prior to making these purchases and are 100% confident that we got the best prices from PC Richards, and if it turns out we didnt, they price match any lower prices (by them or their competitors) from the date of purchase through 30 days after delivery! Overall - we had an excellent experience and walked away with great products at great prices. Highly recommend shopping there, and with Jeff and Ryan in particular. We will be back
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Alyssa C
I purchased my new home and in the process had to buy an entire new set of appliances. I wanted to keep budget in mind and also know that I was getting good quality products and P.C. Richards was up to the test. I worked with Scott and he was AMAZING! He knew all of his stuff was knowledgeable and not pushy. He helped me save money and find bundles and deals that fit our needs without breaking the bank. Also when we ran into an issue and had to return an unopened product he worked with me and made what could have been a HUGE headache something that was quiet manageable. Overall very happy with the service , prices, and salespeople here. Actually even their delivery team was knowledgeable and respectful . They were careful going in and out of the house not to lean up against freshly painted walls and very neat. Always nice to have an overall experience thats top notch.