|Address:||339 U.S. 9, Manalapan Township, NJ 07726, USA|
|Working:||11AM–5PM 11AM–5PM 11AM–5PM 11AM–5PM 11AM–5PM 11AM–5PM 11AM–4PM|
I am actually crying while writing this about the staff at NessaLee Baby. Crying tears of joy that I was lucky enough to find this store and meet the people I did along the way.And crying tears of sadness that I cant take them home with me. (Dont judge me, I am due next week and hormones are out of control!) I cant believe a store like this exists with the people who work here. The entire staff is wonderful beyond words. They are good, hardworking, honest, caring, real people. The first time I walked into the store I knew nothing. I had just come from a very over whelming trip at Babies R us and really did not know where to begin. I thought because its small business NessaLee Baby would be super expensive and way out of mine and my families price range. I was almost ashamed to walk in there. Well I was wrong. I was greeted with cold water and snacks to begin. They DID NOT have that at Babies R us. Then I met Dana. An angel sent from above. She walked me through every single price range possible on strollers, car seats and furniture. I spent a very long time picking her brain on every possible item I could and she was patient and hilarious along the way. I left knowing exactly what I wanted. Then, I spoke to some friends who had different items and was brain washed by some of them (sorry friends). They lived in different places than me and as Dana explained everything is VERY personal prefrence. I emailed Dana at like 10pm in a panic and she got back to me right away. (UMMM WHERE DO YOU GET THAT SERVICE?!) She said to come back in and go over everything some of my friends had said. I live in the suburbs so things like a light weight stroller with light weight safe car seat matter to me. I was speaking to friends who live in NYC who dont live the same life as me. We went through everything again and I came in the very next day to make my purchase. After the "gear" ,as Dana calls it, purchase we moved onto furniture. I told Dana what I didnt like and she whipped up something I could never have dreamed of all with coming UNDER my budget. My in-laws were so happy lol. She even mapped out where the furniture should go in the room for me. All I can say is I LOVE YOU NESSALEE BABY. You seriously made this important time in my life so enjoyable and I will never forget it.
My in store experience was great - the individuals I dealt with were very polite and helpful. However I would not recommend ordering anything over the phone with this company. I had to call the store 3 times to get them to email me my receipt, I was never informed the crib I ordered could only be picked up at the Manalapan location ( I only found out after I called in the 3rd time to get my receipt and at that point it was too late to cancel my order), my order came in a week late ( was supposed to be in by 5/26 and did not arrive until 6/2), I had to call them to find out my crib actually arrived and while driving home I noticed they ordered the crib on Amazon( on 5/25). My recommendation to this company would have been to notify me that they were unable to get the crib from the supplier and inform me I could purchase the crib from Amazon myself and have it delivered to my house at the same cost. Instead I drove an hour and thirty minutes to pick up a crib that could have been delivered to my house for free. Horrible customer service!
NessaleeBaby is hands down the best baby store out there. I worked very closely with Jessica who assisted me from which bathtub I should use for my newborn to the custom sheets on his crib. I went into labor earlier than expected and had to have my car seat installed without an appointment. Jessica came outside like a warrior in the pouring rain, installed my car seat, the extra base in my husbands car and the 2 more bases in my in laws and parents cars. She refused to take a tip and I shoved money in her jacket pocket! Now that we are home with my new son, I have to say everything I purchased from NessaLee Baby is amazing. My future looks beautiful, the glider is so comfy and I know my baby boy is sleeping soundly on his new nook mattress. I cant thank nessalee and Jessica enough for all of their hardwork and patience with me. If youre reading this and thinking about going somewhere else, dont. Go to nessalee and ask for Jessica! :)
I recommend this store to anyone going through the joy of pregnancy. The amazing staff designed a beautiful nursery for me! At the time when my crib was supposed to be delivered there were some items on my order that were backordered with the company. NessaLee baby gave me a few options. They said I can take my delivery of the items that were in and pick up the delayed items when they came in. I thought that was amazing but since I would be with a newborn and had no idea when Id be able to make it in, NessaLee offered to deliver to me at no charge. Then I noticed there was a little damage (that I prob did myself) and it was not reported at time of delivery. NessaLee said if I didnt mind waiting for when theyre in my area next theyll bring my items and help with the damage at no charge. I cant thank the NessaLee staff enough for their patience and time! Everything is beautiful and I cant wait to come in for baby # 2!
NessaLee Baby is without a doubt the best place around hands down. This TOP RATED baby boutique has everything you possibly need ...from building a registry for your newborn baby to finding an awesome gift for your friends who are expecting . You will not be disappointed . They have an amazing combination of new, cool and stylish products, not to mention the most knowledgeable and helpful staff to steer you in the right direction about any wants or needs. The amazingness doesnt stop here.. you can even test drive the baby strollers and they design the MOST beautiful baby nurseries . If you dont believe me check out the website even the hottest celebrities around have chosen NessaLee Baby . I would highly recommend this place to anyone . Not only will they make your experience stress free and easy but once you start shopping you will never go any other baby store . I know I wont . Thanks NessaLee Baby you rock!
NessaLee Baby has the absolute best costumer service! I knew nothing about shopping for babies and had to purchase a few gifts for new mommys and moms to be, and the wonderful NessaLee crew saved me! They helped me to gain a full understanding of the products and why certain brands are more appropriate than other brands, depending on a variety needs that are unique to each family. Anyhow, I received raving praise for all of the gifts I purchased and certainly have the NessaLee team to thank!!!!!! I highly recommend them for any of your baby needs! Including furniture & nursery design! I would LOVE to have NessaLee experts style my baby nursery once day!! The photos of nurseries Ive seen on instagram /online that theyve design are phenomenal! Thank you so much NessaLee team!!!!