|Category:||Home Improvement Store|
|Address:||1801 E Custer Ave, Helena, MT 59602, USA|
|Working:||6AM–9PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 7AM–8PM|
I had a terrible experience. I went in the store and purchased a Grill on Friday May23. I was told to return Saturday at 1:00 to pick it up and it would be assembled. I arrive at 1:00 with the paper work. I asked several employees where I needed to go to pick it up. The service desk made a call and told us to go down by the door and they would bring it out to us. After waiting for 30 minutes nobody shows up. Again we try to find someone that knows something about it.Finally someone named David said he would try to help us. He called someone but they didnt know either. So David stops another employee and asks him if he could put one together. He says sure ,and come back in forty minutes. So we return and it is not assembled. They said come back in 30 mins. again. We again return at 6:00 thinking for sure it would be ready. We arrive and nobody knows anything about it.They dont see a grill assembled anywhere. The day shift had left without assembling the grill and no message to let us know what was going on. We spent the entire afternoon of our day off trying to get a grill that had been bought the day before and left with no grill. We had plans for a holiday meal with the grill. That was my only day off of the weekend. I am extremely disappointed in the lack of customer service. The store is extremely disorganized and poorly run.
Great friendly service. I have found that Home Depot has more knowledgeable employees than other stores and they go the extra mile; they once held the store open for an additional 10 minutes on a Friday night to get what I needed.
They set up a delivery for Monday..never showed never called and then when I called I was lied to. Said they would do it the next day between 6an and 8 pm...looks like home Depot has turned into Comcast
Had to make a quick stop here when passing through. very friendly and helpful staff. store was clean and well stocked.
Never had a bad experience. Al ost always have what they advertised. Clean, easy access and lots of parking.
Friendly staff is in and out I know the layout of the store so I was able to find my stuff easy then get out
Sam at the Home Depot in Helena, Mt. was so helpful I cannot give him enough praise. Thank you Sam
The del very guy doesnt know is companys rules for wen a truck first gets to the store.
In and out just the way I like it no fuss or long waits. Cashier was nice and friendly.
Usually difficult to find what I need, but the employees are helpful.
Best lumber prices,Good service,And best parking in town.
Found everything I was after thanks to helpful staff.
Great stock. Well organized. Friendly Associates
Great place for everything you need
Friendly and hard working staff!
The key to making it a home
Verry friendly staff .