Category: | Furniture Store |
Address: | 4140 Excelsior Blvd, St Louis Park, MN 55416, USA |
Phone: | +1 952-925-9035 |
Site: | slumberland.com |
Rating: | 4.2 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–8PM 11AM–6PM |
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Hannah H
This is a clearance center location. It is smaller than other slumberland clearance centers in the cities, but has a decent selection. Store itself I had no issues. I purchased a new sofa, loveseat, and mattress set for a upcoming move, and scheduled delivery. Salesperson was very nice, although I did not appreciate him referring to me as "honey," "sweetheart," and "beautiful" throughout the transaction. Delivery - zero stars. First delivery, it had just rained. My new home has very light brown plush carpet. I requested the delivery folks to remove their shoes at the door or use shoe covers indoors. They agreed. I showed them where the items went, then went to my basement to keep my dog company and stay out of the way. Came upstairs to muddy footprints all over my carpet, two men IN DIRTY SHOES standing in my living room assembling a couch, and the wrong mattress in my bedroom (and my old mattress lying in the mud outside). To his credit, the salesperson called immediately, apologized, and said they would schedule an ASAP delivery of the correct mattress as well as remove the delivery fee. The second delivery fortunately arrived on a dry sunny day, with the correct mattress - but these delivery folks were condescending jerks, asking me "Well how could you tell you got the wrong mattress? Are you sure? Do you even know how to tell?" - but yet rolled their eyes when I insisted on looking at the tag on the mattress before they took it off the truck and into my home. Furniture is nice. Got my prior sets from another clearance center, they lasted about 7 years before retirement to the basement (or mud, in the case of the mattress). Dont buy anything made from "wood" here. Go somewhere better.
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Jostna Dash
When purchasing and looking for a sofa, the staff was very nice and friendly. I purchased the sofa on Monday and also paid for delivery, which they promised would be on Friday. They said I will receive a call Thursday giving me a two hour window when the sofa will be delivered. On Thursday, I received no call. When I called the delivery center they said they had no plans to deliver my couch. When I called this store (5+ times) the salesman acted like he was taking care of it. But the issue wasnt resolved because the delivery center closed. When I called the store back they placed me on hold for more than 20 mins and even hung up on me several times. It was very unprofessional and not a way to treat a paying customer. I will not shop here again.
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Mark Pederson
I bought a mattress from the St Louis Park Slumberland Outlet. Their mattresses are all supposed to be new and unused. The first night sleeping on the mattress I noticed it smelled of cigarette smoke. When I called Slumberland they said "typically the mattresses are not used" WTF! Then the salesman Paul said "Another thing it could be is the guy in the back smokes but he normally goes outside". Seriously??? They did say that I could return the mattress if I wanted to. The fact is that the quality of this slumberland is at the same level as a craigslist mattress purchase , your mattress may have been slept on before and the guy in the back may have been smoking causing it to smell of cigarettes.
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peter ellison
The staff is always responsive and accommodating, doing a lot of legwork to work with my budget. I do business with them regularly, as furniture purchases are a regular part of my job, and I feel like a get a good value from the team at this Slumberland location.
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Derek B
I actually had a pretty good experience buying a couch here. They didnt have the one I wanted in stock immediately, but they followed up once it was available and delivered it on time. Dont really have any complaints.
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Virginia DeMun
The customer service is excellent. Kim Ripley was my sales rep and helped me with everything. Made things easy for me. Seemed as though the other sales people were just as invested. I love the furniture.
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Israel Williams
Me & WIFE HAD A WONDERFUL EXPERIENCE THERE GOT EVERYTHING WE NEEDED AT A GREAT PRICE. PLUS THE SALE MAN TIM KING WAS GREAT TO US & MADE THE WHOLE EXPERIENCE WORTH THE DRIVE.
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Joshua Rose
Purchased our bed and now our living room set from here. They know what they are talking about and always have the best prices.
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Cindy Meuwissen
I buy product for my business on a regular basis, and find them very personable and always professional.
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Alyssa Vander Galien
This is a clearance center mostly and the displays are limited. The staff was very helpful though!
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Scott Anderson
Great customer service, really helpful but limited supply on the showroom floor in my opinion.
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Herman Wilson
Great furniture at very reasonable prices
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Suhaylah Bilqis
Always helpful and friendly...
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Ant Modrow
Go see Craig wonderful guy!
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Charles Nickerson
They gave us a great deal
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Beniyam Amenu
Not much option