Category: | Pawn Shop |
Address: | 770 1st Ave SE, Rochester, MN 55904, USA |
Phone: | +1 507-529-1227 |
Site: | pawnamerica.com |
Rating: | 3.9 |
Working: | 9AM–7:30PM 9AM–7:30PM 9AM–7:30PM 9AM–7:30PM 9AM–7:30PM 9AM–7:30PM 12–5PM |
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Heather Smith
I just wanted to say the Ashley is one of the best sales people you have. She is polite, friendly and seems like a very hard worker. She has ALWAYS been nothing but awesome to me and my kids when we come in. It is nice to see a familiar face! Great Customer service Ashley! I may recruit you someday!!! Also, Jeremiah on the pawn side was wonderful, and very knowledgeable. He is definitely an asset to Pawn America, being that he is very personable and easy to chat with. It was unfortunate that the new Manager Jason had to to ruin my visit by me overhearing him talking negatively about the items I was selling. Also, not knowing that PayDay America is where the pawn counters used to be, I stood in line for over 5 minutes before the PayDay employee even acknowledged I was there. Looked like she was too busy doing paperwork.
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Steven Kaye
Cant say enough about the amazing customer service at pawn america. Great people here my broker Mathew took the time to explain everything to me and made sure that I was happy when I left the store. Ive been here many times now and will drive 2 hours from my home town to come here as all the pawn shops in my town are rude and do everything in their power to rip you off I never leave pawn america feeling that way. Another shout out again to Mathew my broker today grade A+ customer service couldnt ask for better. Thanks again Mathew and the team at pawn america!!
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Andrew Sanford
If you want next to nothing for your items, bring them in, they will tell you your crap is worth 0$ but everything they sell is worth its weight in gold. Now i understand, they are in it to make money, but the price jump from purchase to sell is astonishing. I brought a gold ring in to sell, (years ago) they tried to tell me it wasnt real gold, and would give me $20 for a $800 ring. Purchased a set of subs from them they "tested" and one of them had an exploded voice coil, just asked for my money back.
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Jeff Johnson
I cannot say enough good things about this store. A-1. Friendly, courteous staff, knowledgeable about the products they have. I have been to other pawn shops, but they do not compare. Nice and clean and welcoming. I stopped a gentleman to ask a few questions prior to purchase and turns out it was the manager. Very friendly guy and took the time to ask questions to make sure I got exactly what I was looking for. Would definitely shop here again, I had a great ,great experience.
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Fleeks HD
As a gaming collector I was expecting more N64, NES, Etc games but no theres none. Asked them about it and said they sell them but they barely get them. I bought a DS lite from them and it wouldnt read the games. Same with the NES I bought from them, it wouldnt read the games but I can understand that because its hard to find one that will actually read the games (toaster version) I rated 3 stars because they have nice staff and all its there electronics Im always worried to buy
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Tyler Cyert
Wow. Where do I even start.... Went in looking for a camera, offered a fair amount below the marked price (25% bellow marked price) and he essentially walks away from me saying "well have a good day". He didnt even counter my offer. Plus he procided to argue with me over the price. This isnt even mentioning that I had to wait 30m for the guy to even help me. Literally the worst experience Ive ever had with costumer service. I would pay to get the place off the the map.
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Kachina Lively
I understand pawn shops like any business is to make money, however, I find it difficult to believe they buy items from people for such horrible low prices and then up the price of that same item to retail cost. Be fair to those that are selling items is the only advice I have to offer. When a person goes into a pawn shop most of the time it is because they are desperate for money and I think Pawn America takes advantage of that fact. Dealing with the Devil~
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Sadie Gilson
Unlike usual pawn shops, Pawn America usually wont condone bartering. Which can be difficult at times because a lot of things vary in price range here. Truthfully, the best time to come is when theyre holding a promotional deal. In addition, nothing is alphabetical in comparison to pawn shops such as National Pawn. You can instantly find what youre looking for there, opposed to digging through the hundred rows of movies, games, etc at Pawn America.
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Denniel Johnson
This is a great place to buy dvds and blu rays!!!! Not only buying, but selling too! At Pawn America when selling you get more than you anyplace else! Last week I went in to sell some blu rays and Roise made it very present!! Tonight I went in and Matthew was great! Had a great conversation about movies and he gave me the a great deal on blu rays!!! He also made it pleasant!!!
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Nikki Slater
I came in here about month ago with my husband when we fell on unexpected medical expenses. If you find yourself in a that situation, I recommend stopping in to Pawn America to see Alicia. Her kindness and professionalism were refreshing at a time we needed it most. We are most thankful for her and here desire to do loans in full disclosure. Thank you, Alicia!
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Josh Rodelius
Manager dude named Jason is very unhelpful even tho hes the boss, constantly waiting in line, due to him not helping out his employees . if u get more than a few hundred dollars, then they will cut you a check that you cant cash for like 90 minutes. Everyone else who works there has been pleasant. Alesha putting in work at the counter, give her a raise!
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Gary Ihnen
Going into Pawn America was a new experience for me as I have never been in a Pawn shop before. I was extremely impressed by the professionalism of the staff and the courtesy of the manager, Jason, I believe was his name. I had an all around enjoyable experience, picked a few bargains, and will definitely be back again. Keep up the good work!
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Stephen Dickie
Purchased a DeWalt 18W drill, it ran in the store, got it home and it would run but the gears made noise and locked up. Took it back within 90 minutes and and asked for my money back or one that worked and was refused and was told it was mine to do with whatever I liked. Not happy and never purchased again but looked from time to time.
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Ronald Harvey
Hey you got to come on down to the Rochester Pawn America and see my Wife (Ashley) and Janelle and her awesome sales mgr. Julie. There very knowledgeable w/jewelry, car audio, electronics, ECT...... Long story short they love thre jobs and in turn give great customer service and are always polite and smiling. So come on down!
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Yasir Khan
I walked into the store and found it to be very clean. I was greeted right away when i came into the store. She seemed sincerely happy to help me find what I was looking for. I got what I came for but will be back after seeing the great prices they had. I never expected such great service at a pawn shop. I will be back!
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Paul Sangineto
My wife Lisa came home after visiting, and shared her experience with Matthew. He was very attentive, professional, patient, courteous and kind. She would highly recommend to anyone bringing jewelry to sell, to see Matthew. She said it made her first experience, selling anything at a "pawn shop", a great one. Thanx...