|Category:||Home Improvement Store|
|Address:||3330 US-10, Moorhead, MN 56560, USA|
|Working:||8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–7PM|
TERRIBLE CUSTOMER SERVICE AND HIGH PRICES. My husband and I have often discussed that, since their prices are generally so much higher than Fleet Farm, Menards and other local competitors, TSC needs to step it up in the customer sevice department. I must say that I have had some really great service from an older gentleman there, who insists on carrying everything for me and is cute with my children. Its the younger ladies who drive me nuts! One time when I was buying shavings for my horse stalls (an emergency, because TSC WAY overcharges for shavings) the woman at the register went on a tangent about how she doesnt believe in stabling horses. REALLY?! I am buying shavings from you, lady! Plus, I dont CARE about your horse philosophies. Last night when I went to buy a tube of sand I said "Do you have any sand?" The girl asks "what kind of sand?" I said, "I dont know... just sand." She VERY snootily says "I need to know what you want to use it for." Ugh, my kids are waiting in the car and I just want to know if you have some darn sand! Turns out they have 60# sand tubes. AND THATS IT. Why the long dialogue and the attitude? What she should have said is, "Yes, we do carry sand. We have tubes of sand out in the yard. Will that work for you?" Geez. Then she carried the sand for me, which was nice, except she felt moved to sling it into the trunk of my car, where it exploded all over the carpet and my groceries. She was apologetic, but it was just one more TSC employee display that drives me nuts. Some of them just act like they are rough and tough farmer know it alls. Give me a break. We hate this store, and dread going in there. Avoid it at all costs!!!
Ive only had good service there. I go there about twice a week. The guys and gals are very nice and helpful. Ive never had anyone be rude to me, as the other poster states. I do wish the prices were better. I have went other places, only because of cost.
Prices are too high. You cant expect farmers to be able to shop there.
Great place was helped right away.
Knowledgeable and helpful