Category: | Tobacco Shop |
Address: | 825 University Ave SE, Minneapolis, MN 55455, USA |
Phone: | +1 612-353-4410 |
Site: | smokedaletobacco.com |
Rating: | 3.4 |
Working: | 10AM–11PM 10AM–11PM 10AM–11PM 10AM–11PM 10AM–11PM 10AM–11PM 10AM–11PM |
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kev nguyen
NEVER AGAIN!!! It was late night and the parking lot was empty. I parked in the parking spot assigned for smokedale customers thinking "Ill grab a drink from tea house then head on over to smokedale to check it out". After grabbing my drink, I made my way over to smokedale. Half way there, I notice the parking lot where I parked my car is empty again. Confuse, I walk into smokedale to ask them if they knew where my car is. They said they dont know, and I should ask the towing company. When I called the towing company, they admitted they towed my car, and that smokedale signed the tow slip giving them permission to do so. The parking lot was empty and I was literally in tea garden for only 5 minutes. It cost me $230 to get my car back; thats $230 that I could have easily spent at smokedale. I am in my 30s and very well off, so losing $230 dont bother me. What does bother me is the fact that I had to leave my family behind while I find a cab during winter to go to the towing company to get my car back. If smokedale does not care about theyre customer, then theyre customers wont care about them. Smokedale lost a big potential customer today. I will never deal with such a heartless business as long as I live.
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Eric Easterly
Blatant attempt to rip off me off with others watching. I walked up with a bag of Gambler Tube cut, priced at what youd expect, and the cashier ripped off the price tag and told me it would be more than twice the price. I told him Id never paid more than $30 for that same bag of tobacco at that same store and he said if I could find it cheaper hed buy it from me, but the price was wrong. Every other bag of tobacco on the shelves was priced similarly to what youd expect at other store including that particular bag. Every bag behind it was labeled the same price and the 4 Oz bags were priced about half. This guy went so far to talk into a phone that wasnt even on in either Arabic or farsi to try and prove the con. This place is a ripoff, I got pictures and their business license and will be reporting these guys to the BBB and the Minneapolis FD, their fire occupancy limit wasnt posted ANYWHERE and they had a primary egress point blocked off with some crappie attempt at security bars. This place isnt just a hazard to your wallet its a hazard to your life, STAY AWAY.
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Amber Newman
I echo the reviews that state this place sells counterfeit and defective products. They offer no returns or exchanges on their products even though none of this is stated to you. And they dont guaranty anything if it leaves their store, again this isnt stated to you or anywhere in the store. I learned this in a span of 2 days when I tried to return a defected product but the manager kept trying to defer the conversation. At one point he even tried to accuse me of counterfeiting product and trying to return it just for money. Eventually, I got my money back from the bank. I will never shop at this establishment ever. The manager and the employees at this location are the worst to deal with. Save yourself the headache and money, shop somewhere else. P.S. Their Yelp page is false and I have reason to believe that the employees or something are down voting the 1 star reviews (that echo the same story expressed here) to keep a pristine rating so people can shop there. Do not be fooled and avoid this place like the plague.
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Joshua Prodahl
Clean and well organized, but the prices were expensive and the cigars were extremely dry. I bought 3 cigars from Smokedale following the recommendation of their clerk (who was friendly and courteous). I asked for something reasonably priced and was shown cigars between $7 and $9. Most of their stock was $10 or more so I was expecting the cigars to be of very high quality. Unfortunately I was in a rush prepping for a party and didnt have time to do a thorough inspection. Upon unwrapping the cigars later that same night I found they were completely dried out. Ive never had a drier cigar than what I purchased from Smokedale. I had some cheap $2 cigars leftover from a year ago that held up better than the $7 cigars they sold me. For the money there are way, way better options.
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Jeremiah Peterson
I hate places like this, where doucey, unshaven guys are always cracking the wip at their female employees, while standing around refusing to do anything. I couldnt get this old guy to sell me some papers, there was a long line, more than one register, though I was waiting at the register for 5 mins until I called to the worthless guy walking around, asked him if he could get me some papers, and then pretended that he didnt know anything at all about any of his products. So I had to wait until the only other employee was done talking to a customer, in which, he had to got to the back of the line. This wasnt the first time I was there where there were 1 or more random men walking around, giving ugly looks and generally totally ignoring customers.
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Mitchell Clendenen
I went in to Smokedale on February 10th 2016. I saw a GPro Snoop Dogg that I wanted. Bought it for $79.99. I got home and charged it up and tried to use it but it wasnt holding a charge. It would just die right away. So I called Grenco Science to try and get it replaced. They told me that I bought a fake one. I went in to Smokedale to try and get my money back. They then told me that they couldnt do it. They said it was impossible to do. The worker called the owner and the owner was only willing to give me store credit. I demanded my money back, but they wouldnt give it to me. The owner also would not let me talk to him on the phone. This is a awful business.
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Thomas Hiller
Bought a brand new iTaste VTR from smokedale about a week back. Employees were very well versed in vaping and the different equipment. They helped me set it up and even chatted with me for a little while while the battery got an initial charge. When I went back last night they were even nice enough to show me again how to refill my tank and help me clean my kit. I would recommend smokedale over some of the other local ecig stores because they are very helpful and very understanding of anything from beginners to mechanical mods! (I think thats what theyre called)
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Matt Lowe
Smokedale Tobacco sold me a counterfeit Pax for $200. When the manufacturer confirmed that I had been defrauded I confronted Smokedale asking for a complete refund. I was told that there are no refunds under any circumstances and the fact that I bought the device means that I knew what it was. I will get my money back from Visa. But the sheer arrogance displayed by Smokedale compels me to write this review. I have a feeling that many people pay cash and would have no recourse.
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Matt Driscoll
Shitty smokeshop. Terrible service from both employees working. The first guy to help me barely knew choke from mouthpiece. Then he called a female worker over to help me and she was extremely rude and condescending. Overpriced imported garbage and the employees cant tell you who made it unless its signed. And even then they needed help interpreting the signature to figure out who made it. TL;DR THIS PLACE SUCKS!