Category: | Used Car Dealer |
Address: | 6529 Penn Ave S, Minneapolis, MN 55423, USA |
Phone: | +1 612-866-4446 |
Site: | carhop.com |
Rating: | 4.4 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–5PM Closed |
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Reaco Anthony
This carhop sells cars that need mechanical attention. They prey on people who are in needs of a car ASAP then sell you a piece of junk car. The staff are ONLY genuine when it comes to quick fix solutions, if there is other issues related to the recent issues Ive had with two cars Ive gotten recently then the staff turn into completely the opposite of Genuine. The first car I received was a Pontiac, I was excited and pleased until the wheel axial broke on me while I was driving home late at night. That was only having the car after 2 WEEKS!! I had to leave the car on the side of the road then contact carhop the next morning to report the incident. The car was taking way too long to get fixed. I had pleaded with the dealership on getting me into something ASAP because I am a college student and a full time employee. Finally after being without a car for 2 weeks, they got me into a 03 Nissan. Right before the next car payment was due. The Nissan is now giving me problems from the motor to the starter! I call to report the issue, they promise me a call back and no one did. I take the car up to the mechanics they recommended me too and they tell me its a Diagnostics fee. I am irate because I feel I shouldnt have to pay a fee on a car that I did not know was going to start giving me problems after my 7 day money back guarantee had already passed. I expressed this to a Salesperson by the name of Luis and he tells me that I should be THANKFUL for him and them giving me the Nissan!!! Thankful? No I am THANKFUL that when the Pontiac front wheel axial broke down while driving in the middle of the night I didnt get Hurt, I am THANKFUL that you guys gave me a car 2 weeks later. Yes because I NEED transportation but I AM NOT THANKFUL FOR THE LACK OF SERVICE AND THE LACK OF EMPATHY THE STAFF HAD/HAS FOR THE CONTINUOUS ISSUES I HAVE FROM THEIR CARS. I do not appreciate the sarcasm I get from Luis and how Katie reacts slowly to the issues I continuously bring forth. I dont recommend CarHop at ALL. They are Janky as Hell. I sure dont recommend this dealership. I am getting corporate involved as well & will have my lawyer on retainer. This is the WORSE experience ever!
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Ron Stimson
This is our 4th automobile that we have purchased from Carhop over he past 5 years. Katie Khaimova was their on our first visit and handled my wife Sherie and I like we were her only customers and provided everything that we needed to do in such a professional and friendly matter. I sent a letter of recommendation after our closing that shared she was a diamond in the rough for Car Hop. She helped us once again on our 2nd car, a Chevy Impala, with the same professionalism. We came back again, for a third car, this time for a car for our son in college, a Toyota Highlander. We met this time with Luis Garcia who was just as friendly and professional as Katie. Then, this past week, we came back for a 4th Car and found another Impala that both Katie and Luis got us set up for by going to their Brooklyn Park lot and brought it to us within 24 hours and got us into and out of there within 20 minutes.!!! It has been our pleasure to work with both Katie and Luis and we will not hesitate to share their names with our co-workers and come back to if and when we need another vehicle....hopefully not for awhile, however. Sincerely, Ron and Sherie Stimson
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Donnie Buck
Im sitting here in car hop Atlanta had the most unique experience the young lady Im dealing with with your name is Katie quarterback shes been very very help I had a very pleasant expensive, but I made a very good deal Im pleased with the deal I made I am totally set aside its been a very good experience I will recommend anybody with their mouth or is shot to come out and deal with these people here they have been great Im totally satisfied is been a good day as matter fact by in this vehicle today has been a personal satisfactory to me as far as our personal birthday gift as my birthday is being tomorrow 10 2854 again Im very pleased with the sales rep to deal with me I cant thank her enough sleep with me on a vehicle Sayville going to go deal go I had this is my second try to come my head Carhartt the first time I wouldnt dealing with enough and thats the second time Ive very successful so I guess its better the day I cant think I hop in the car hopping off they have been a godsend to me especially katie has and Im totally satisfied thank you so much
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C A
I came in today Carhop will low expectations, due to all the things I have heard from others and online. I currently have a car, but need another one for a backup. My credit wasnt the best, so going to a traditional dealer was out of the question. I am in the process of building my current, and for he most part things are going well. To make a long story short, Online I had saw a 300 M sedan, that I have always wanted. Id dint know ho possible it was going to be, for me to walk in an get the car I have always wanted. The sales guy was very nice and explained everything thing to me. It look under about 2 hours from start to finish. I told him what car I liked and he made it happen. Walked out with a car I love 2005 300 M low miles. Who would have thought I would have found a car I have always wanted, and walked out of there with it. Thanks!!!
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Antoinette McKenzie
Do NIR go to carhop. Yes everyone is happy and nice but theyre sales people. They make their money being nice. Ive had this car since March and I have had nothing but problems with it! My breaks literally went out after having the car for a couple weeks. We drove right through a stop light! The first couple months I had the car it was probably in the shop for 3 weeks in total. My car just went up in smokes last month. I paid $300 to get it fixed. NOW it sounds like the engine is about to fall out! Im emailing corporate right now. No one should have to spend $350 a month for a piece of crap car. I wouldnt recommend Carhop to my worst enemy! Dont risk it!!
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Brad Hampton
Carhop is a good place in a way and bad in a way.. Just think about it.. Carhop gave you a chance to get a vehicle so you can drive instead of just riding on the metro.. I can say that they charge to much for a car but what can you say when you got bad credit and a lil money to put down.. I got a 2002 Trailblazer Ext Lt and really havent had know major problems but just a little minor.. Just the normal wear an tear like brakes, rotors, and wheel assembly as wheel bearings.. I can say you are paying all the interest first before you start buying the car.. Its like you renting a car from a car rental place.. What more can you ask for??