Category: | Cell Phone Store |
Address: | 12940 Riverdale Dr NW #300, Coon Rapids, MN 55448, USA |
Phone: | +1 763-496-1183 |
Site: | cricketwireless.com |
Rating: | 4.2 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–7PM 11AM–5PM |
MA
Marina Parada
Service is horrible here! Wish I could give them 0 stars. Went in to add one line to my plan. There was a glitch in there system and so I said I would come back the next day to add the line. When I went home, I saw that two lines had been added to my account charging me $60, but I never got a phone for them. I went in the next day and they were able to take the two lines off and correctly add the initial line I wanted - giving me a phone this time. But THEY NEVER REFUNDED ME THE $60. I called numerous times and spoke with the store manager, Adam, he was no help at all. I talked and talked to the district manager who assured he would fix it and call me back. NEVER HEARD FROM HIM. Its been TWO MONTHS now and they obviously dont care. Will definitely be looking for a different service provider.
AM
Amanda Bruzer
I just switched from Sprint to Cricket and Victor was a tremendous help. She went above and beyond to make sure that my phone was working correctly and went the extra mile to figure out some issues that were happening. She called me twice after I got home to make sure that I was receiving phone calls. The whole time we were all laughing and having a great time. A much different experience than going to sprint where there is minimal conversation happening. I wouldnt dream of going anywhere else from here on out.
FA
Fariborz Jon
Awesome experience. Switched from h2o to Cricket, and what a great decision it was. Aaron went beyond just a great customer service and stayed even at least an hour extra just to get me trough the problem I had switching from h2o. Derrick joined in and this strong team made it happen. Here is a big thank you to both of you for the passion youve shown. Ill be back in about a month to switch another service provider to Cricket and there are more people Im sending your way as well. Thank you guys.
TO
toni porter
Id really appreciate a couple things. One, dont touch my $50,000 vehicle. Two, I dont appreciate your liter of your deals that you slid under my windshield wiper. Find better advertising than touching vehicles and leaving your stuff to end up as trash all over mother nature.
AD
Adam Miller
Im very happy with the Coon Rapids store. Adam,Aaron,Leroy and V do a great job with customer service. And being able to sell themselves and the product to. If you walk in empty handed you will walk out with a smile and a phone on hand. GREAT JOB GUYS......