|Category:||Cell Phone Store|
|Address:||111 Sharon St, Stoughton, MA 02072, USA|
|Working:||10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–5PM 11AM–5PM|
I went to the Cobbs Corner store at 6:50 pm and asked if I could drop my phone off for repair, I wasnt going to take up too much time, but the employee says "not 10 minutes before we close". I could see he was with a customer but how long would it take to process a repair ?? There were 2 other people there, not sure if they were employees or not, but it was a rude reply and I commented "no problem, I will take my business elsewhere." which I did.
Manager Was great , very relaxed and comfortable . Did an insurance replacement , new employee Jeff was very good he was polite and helpful l . I felt actually cared and engaged by employees . Manager Ian assisting several customers and made sure Jeff was doing everything correct . I bought a case and got everything transfer over to perfection
Horrible customer service, not willing to help fix mistakes made by their partners. Employees are rude and condescending. i would rather drive 45 minutes out of my way than have to deal with this store again.
Awful customer service, kept telling me my new phone would be in the following day and when I finally called Sprint customer service found out it was on back order until late October.
Awesome store guys are willing to go out of their way to help .They have been in business over 19 years ... that says something. Actually care about their customers and are honest !
Staff soooo rude! Didnt have any clue about questions asked! Wasnt trying to help out at all! Stink attitude! Overall bad customer service!!!!!!
Rude staff, sales is all they care about dont ask any questions about phone you just bought cuz they dont know or care to know.
dont walk,,,run away from SPRINT!! Terrible customer and phone service!!
The manager was Informative catered to questions and concerns promptly
The guys on the store are amazing . I highly recommend ...
Friendly staff and these guys know their stuff
Great customer service