Category: | Eye Care Center |
Address: | 1551 Valley W Dr #118b, West Des Moines, IA 50266, USA |
Phone: | +1 515-223-6496 |
Site: | stores.pearlevision.com |
Rating: | 3 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 11AM–6PM |
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Yaxaira Rodriguez
What a rip off. Worst place ever. Customer service from the time we scheduled appt. till appt. time is very poor. I wanted to r/s, the hubby insisted to give them a shot.The staff are sloppy and look like slobs, both times I was there. They have Messes everywhere; Im talking about the glasses side, but they also help the doctor too, so idk. The doctor was great, that I can say. After appt. we sat down to talk about buying the glasses, each one was gonna costs over $600 dollars!!! with discount. Never in my life have I ever purchased glasses at that price, for single vision w/transitions. Wearing glasses for over 20 years. Frame only cost 150-170. They over charge on the regular lenses, everything other places give you as add ins, they charge you. When I questioned her re: price/discount she was stumbling on giving me a sound firm price and then finished it off by telling me, well she doesnt set the price, the system/office does. Well that may be true but I too, have the choice on purchasing them and we left. How can the price be only 10-20 dollar difference with a 40% discount added. Ummmm, something is really wrong with their math.
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Stacy Gummert
This place used to be the best. But now? Im not so sure. Theres only one person running the store, they dont have a doctor, youre paying almost 500 for your glasses and the customer service needs improvement. It seems like theyve went downhill lately which is sad. They are being bought out by competitors like vision for less!
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Ed Ripplinger
Excellent customer service and knowledge of their products. Entire staff was very nice and professional. I recieved my two pair of glasses in a very timely manner. I will definitely return.
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Jeremiah Minshall
Very friendly staff. I walked out with a pair of prescription sunglasses for $133.00. Its called vision insurance people who are complaining!