Category: | Pawn Shop |
Address: | 1025 S Riverside Dr, Iowa City, IA 52246, USA |
Phone: | +1 319-358-1163 |
Site: | pawniowa.com |
Rating: | 4.3 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–5PM Closed |
KH
Khanh Nguyen
First and foremost I used to work here. What the customers dont understand is this place is also a business, they have to pay to run all the essential utilities to run the damn place, pay the employees, taxes etc. All of that is taken into account when it comes to the prices. Its crazy to me how some of these people feel like a one time interaction can define how the business is ran, and then blatantly accuse not only its integrity but its workers. Ive seen the manager give 200-300% over price just to help a struggling person out. A lot of the customers we deal with come into the store with grins on their face, often yelling profanity, and often directing it towards us. The job environment is not your average friendly place, and it does get to us mentally as people. And that "misogynist" happens to be one of the most laid back, cool, and kind managers Ive ever had the pleasure of working with. Word of advice, coming in and showing the workers some respect can go a long ways!
FE
Felicia Nocentelli-Franklin
I have been coming to Money and More for years. Even when it was named Mr. Money. But I am beyond pissed. I recently took out a loan on my PS4. After paying the loan back and getting my game back, I opened my game only to find my controller was broken. I called the store and spoke to Seth (allegedly the store manager). He informed me that because I did not check my game before I left, Money and More would not be willing to replace my game controller. Forgive me for having good faith that my game would come back the way I brought it in. Seth was a talking bag of hot air. He could careless avout my game controller. Im not rich! A new controller is $59.99. I dont have money to shellout on a new controller. If I get one from Money and More its $45.00. But how do I know theirs even work? Anyway, check your belongings before leaving Money and More! Sincerely, Pissed in Iowa City.
SH
Shawn Westbrook
I am New to Iowa City, and i have never been to a pawn shop so upscale... i loved it just right for me, and the staff was very nice and helpful! I seen Tiffany and company in there top of the line i will be returning for everything i want expensive because they fit my price range, i know what everything in there is worth cause im a name Brand shopper and im a brand Ambassador for a global sports company so i know about price and value! coach is very expensive Michael Kors is too, but what i seen yesterday was pennies!
A
A Private User
I think this store is great. They have really cheap DVDs and video games. They also have a 7 day exchange policy. Dont get fooled by the negative reviews of this place, the employes are great, its the customers who have unrealistic expectations when they try to get a $50 pawn loan for a DVD player that only cost $20 brand new. I know the managment really does their best to help everyone as much as they can. Great people.
SC
Scott Cook
Hands down worst customer service I have ever experienced. Staff is rude, inconsiderate, and extremely disrespectful . I was honestly insulted with the way I was treated upon arrival at the store. 0/10 will never do business with Money and More. I plan on taking my business to other local pawn shops such as The Frame House and Gallery (211 N Linn st.), Iowa City Pawn (731 S. Riverside Dr.), or EZ Pawn in Cedar Rapids.
DO
Dolores Castillo
I love to buy my Blu-rays and dvds from money and More they are very cheap! I mean 10 for $10 dvds !! I love talking to nick in Iowa city as well as the managers joanie and Seth very awesome people that work with you ! I have also visited their sister store in Waterloo on franklin and heather helped me a lot ! She was very easy to work with and she was a very nice person! Thank you heather for helping me today !! :D
MA
Mahir Abdul-Jaleel
This place has horrible service, it does not even deserve a 1 star rating. their products are old and they still act like they are of great value. If you are selling something, the employees will try to undermine the value of your goods so they can make as much profit as they can by trying to fool you. this is definitely not a good business and any smart spender or investor will stay away from this place.
AL
Alex Skalla
If youre a woman and trying to sell or trade, do not come here. The manager is misogynistic and is quick to assess a rip off deal thinking he can get it away with it-especially if youre selling something valuable. Maybe if you dress up as a white male in business casual clothes then perhaps you can get somewhat of a good deal.
JA
James Bristol
Little upset right now I hope that they will make things right with me. I got home with the snap on vehicle scanner and went to try it out,the battery slot was broke. Thought maybe put new batteries in it and tape it shut but scanner still doesnt work. I sure hope that they make the 530 dollar purchase right with me.
LI
Linda Moore
These people are reliable and you can count on your stuff not being sold as long as you keep up the interest.............and if for some reason ......you cant ......talk to them......I cant promise you anything outside of their normal business practices...but...they will listen. Great service........effective staff.
BL
Blake Wiley
Never been treated so terribly in a place of business in all my life. They sold me a non-functioning product and refused to refund me. Then they added insult to injury and offered to by it from me for slightly less than half. Google needs to allow Zero Stars reviews for places like this. Absolutely Rude!
SE
Sean Dewalt
Everything I buy from them never works properly. I dont even think they test products out before purchasing them. Every DVD nd blue ray they sell is majorly scratched nd skips or doesnt work. Its sad that there is not a better pawn shop in Iowa city
DA
david hernandez
Nick is a awesome employee ace is a pretty cool employee holly ur awesome and cool and nick is my favorite employee and friend. Nick treats my family with much respect so do all the other employees but nick is the best seth is awesome too
TE
Terry Elston
Total joke. I called in on an item, they said I had to drive in. Promised a serious offer. I show up and they offer $50 for a $600 saw with a new $100 blade on it and a $100 stand. There serious offer for all that is $50? what a joke....
A
A Private User
The staff is cool but the manager is an idiot. They dont look up actual prices on things and attempt to undermind you. I took in a Gibson 57 reproduction and they told me $60. Plus most of the guitars I could go by new for $50 less.
DA
Dan Murphy
Awesome customer service, a young gentleman named Nick helped me sort through and search for the perfect belt buckles. He is very knowledgeable about the store and has a great taste and fashion sense in the belt buckle department!
LI
Lisa Anthony
The financial services offered by Money and More can be a godsend. Staff members at Iowa Citys Riverside Drive location are consistently gracious and respectful toward clients. Im very thankful for their assistance.
CL
Clarence White
Very helpful, I been coming to money and more for a few years now and every visit is a great one. Juan was very helpful in getting what I needed. Friendly. Environment, dont mind going there to buy or to sell.