Category: | Appliance Store |
Address: | 2600 Dodge St # Dac1, Dubuque, IA 52003, USA |
Phone: | +1 563-556-7454 |
Site: | dubuqueappliance.com |
Rating: | 2.7 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–2PM Closed |
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Brendan Seipp
I would not recommend Dubuque Appliance, their Customer Service is the worst I have ever experienced. We had an issue with our refrigerator, and it took 3 calls to just get someone to come out and look at it. Days later we called back to see if the part was in, and found out that they ordered the wrong part and would be another few days. In the mean time we are without a refrigerator. It took 2 more calls to them without any return phone calls when promised to finally get the part replaced. Now the refrigerator is leaking water, and trying to get someone to come back out and look at it. let me tell you when they want their money, they will call you(and by the way they are trying to charge us for every time they come out, even though they were at fault, and still dont have it fixed.) I would be very leery about calling them for repair.
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Diane Noble
I bought my dishwasher and refrigerator for my kitchen there in 2014. I also bought one for the garage in 2015. Delivery was timely both times. Installation was efficient. In May of 2017 I had a problem with my dishwasher and called on Saturday; they came to Lancaster on Tuesday to repair it. They have treated me very well. I would recommend them.
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Dawn Andracchio
Our refrigerator broke down unexpectedly and they made a special effort to get a new one installed ASAP. With all appliances about 12 years old, we managed to purchase 4 pieces at once and they gave us a great bundled price. The installation guys were thorough and friendly.
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Paul Mariman
Dubuque Appliance Center did a great job of helping select the kitchen appliances and the installers were efficient, polite, careful and helpful in explaining the functions of the new equipment. I would defiantly buy from them again.