|Category:||Auto Parts Store|
|Address:||6410 Northwest Hwy, Crystal Lake, IL 60014, USA|
|Working:||7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–9PM|
If you get a woman at the counter, turn around and go somewhere else. Unless you need wax or an air freshener. Come to think of it, the dudes are just as clueless. This place has run of the mill parts, and the staff know enough to be dangerous. But, if youre a serious do it yourselfer you already know NAPA or Advance are the place to go. If you need oil, Walmart is a third less or more. I think autozone purposely hires people from DSW or 9 West. Dont get me wrong, they used to be the bomb, but that old crew no longer works there. Theyre at Oreilys.
I went there to exchange my brake pads. Then remembered I got pulled over by the police for my licence plate light being out, the night before. I couldnt figure out how to remove and replace the bulb. So I decided to ask the employee(Vince, I believe his name is) if he knew how to do it. OMG we struggled cause the screw would not come off but he eventually did it. I want to thank you again, Vince. I believe you went beyond your duties for me because i probably would of gave up.
I first called auto zone to see if they could change my battery after I purchased a new one from them and the guy on the phone (Mike) was so pleasant and once I came in he change it so quick that I could not believe it. The ladies that work there were absolutely wonderful. What a great experience.
Joie de vivre
Whenever I need something in here like oil, the guys always greet you, ask if you need help, and always have a funnel available to borrow if you need it. They have also run diagnostics if an engine light comes on and tried to help me.
Zackary and Jesse were extremely helpful in finding a tool I needed for disconnecting a trans cooler line over the phone. Wouldnt have expected customer service this good and knowledgeable from anywhere else. Thank you!
Carol Vega Najera
Tienes mucha variedad de partes para carros
Very helpful staff. I have purchased parts several times. I always go to this parts store.
Never had a problem, sometimes knowledgeable staff.
Very knowledgeable staff, good warranty.
Great staff. ...great pricing!
Good price nice people
Got what I needed.