Category: | Print Shop |
Address: | 76 W Dundee Rd, Buffalo Grove, IL 60089, USA |
Phone: | +1 847-459-8008 |
Site: | local.fedex.com |
Rating: | 2.7 |
Working: | 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 8AM–6PM 12–6PM |
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A Private User
I went here to ship a large package, and in addition to being completely rude to me with my 2 young children present, they refused to ship my box! They told me that I needed to purchase a box from them, which would cost $11. I was astonished as the box I was shipping was delivered to my house FROM FedEx! All I did was open it, see that the product was wrong and reseal it! I asked to speak to a manager and all he did was stand and stare at me while 2 of his employees rudely piped in comments like you should have refused the package and we would have taken it back. Really? Why would I refuse something that I thought was what I purchased? This store is horrible!
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A Private User
I had been here in 2008, and had no issues at all with this place. But I was there today, and the experience was awful. The employee was an angry gentleman who clearly had no interest in working there or in customer service in general. And to make things worse, I got home and the scan work he did now has to be re-done. I will go to the Arl Heights location rather than put up with this place. I will never go back to this location again and suggest you drive a few minutes longer to avoid it as well.
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Amey Khare
Overall got a good service. It could have been better though. Person at store was not trained to print the shipping label by scanning barcode. He spent ten mins looking for documentation on how to print it. But he figured out and learn something tonight. LOL.
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Chris Osswald
Slow service and under-staffed. Always screw up shipping labels with company account info, which requires me to then fill out the old paper labels. Then, miraculously, the cost comes down on shipping to where its supposed to be for our account.
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Andy Nathan
All I wanted was a copy that I emailed to them. They made me go on the internet, spend three dollars and their printer did not work. It is only three dollars, but the way they treated me was horrible.
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Scott
The place was great until the female employee came up and ruined the day with her attitude. I went elsewhere and took care of the business she couldnt take care of.
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A Private User
I had a wonderful experience! This store has a new manager and she is pleasant, helpful and a joy to work with. The service was extra fast and high-quality, too.
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Jim Hardy
Good service. We get our letters printed error where are able to order online and pick up at the store with no problem.
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Shawn Finnerty
Phone rang and rang till they just disconnected the line. Never got to speak with anyone. Took my business elsewhere.
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andrei luchak
Amazing service! These guys here took really good care of my business needs. Thank you!
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Tadey Stasevych
Most horrible and rude Fedex office ever!!! Will never come again!!!
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Shaine Bautista
Overall good service! They were fast!:) staff were nice.
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Juan Aranda
The fat lady that works here sucks ...so Rude
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Nicolas Young
Simple easy fast, I didnt have any issues
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Lucas Kevlishvili
slow, understaffed.
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mario mena
So slow