Category: | Used Car Dealer |
Address: | 433 Farmington Ave, Plainville, CT 06062, USA |
Phone: | +1 860-747-8420 |
Site: | farmingtonautosales.com |
Rating: | 3.5 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–3PM Closed |
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James Aaron Plunkett
Farmington Auto Park is a reputable dealership that sells quality vehicles. Reading these other reviews, Im certain that many of the one or two star reviews are either fake, or unfounded. I believe they are written by critical people, taking a little problem and blowing it out of proportion, or just simply upset because they couldnt get some free work/free stuff. My experience with Farmington Auto Park was excellent. Ive been in constant contact with FAP for a few years now - I worked for an automotive company (Autopart International/Foreign Autoparts) that did business with them (delivered parts) on a regular basis. I was always pleased to see that they only bought our most quality parts, and always asked for OEM if possible (API stocks a lot of factory parts). Ive seen firsthand the work that is done by their techs, and was always very impressed with it. Jayson (head tech) and Steve are EXCELLENT mechanics, and I would have no problem letting them work on any vehicle I own, whether foreign or domestic. When I got married and was in the marker for a newer, reliable vehicle, I looked EVERYWHERE. I spent months researching, test driving, and viewing many vehicles. The 2003 F150 I bought at Farmington Auto Park was by far the best value for money I found. Because of FAPs in house financing, they were able to approve me when no one else would (currently trying to rebuild my credit). The entire process was pain free, timely, and professional. Steve, Don, and Adam in the office are very nice, very professional, but will not mince words. If you want honesty, integrity, punctual, professional service, Farmington Auto Park is second to none. Thanks for a pleasant transaction, gentlemen!
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Joel Porter
I will never EVER do business at this establishment, or refer anyone to ever purchase a vehicle from this place (I dont even want to call it a dealership). Being 19 and buying my first car I was very unaware of certain terms and was too trustworthy. When I asked what the term "rebuilt title" meant they just told me the title was lost and they had to request a new one. Come to find out after going to REAL dealership... my car had been total and literally rebuilt. They also never told me that I was signing for an in house loan... after they told me they went bank to bank trying to find the lowest finance rate they could. When I finish paying off my car I will be paying $15,000... my car is currently worth $3000... and by time Im done paying for it, it will be worth $500... There were so many problems with the car the first month I had it and they told me it was my fault because I supposedly hit a snow bank... (which I never did.) THESE PEOPLE ARE CROOKS AND LIARS. THEY NEED TO BE SHUT DOWN.
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shawn mcdonald
i made a deposit on a car, requested some repairs.. was told the repairs were done on the car. After i signed on it, they told me the repairs werent done, and that i couldnt have the car. It took almost a month for me to get my car. They took my money, Down payment, Plus deposit.. Tried to steal my deposit by not adding it in to the total down payment on the loan contract.. and then would not give me copies of any of the paperwork i signed until the DAY i picked the car up.. (I was already making payments on the loan before they delivered the car!!!!) I had to file a formal DMV complaint to get my money back and to get these crooks to release the car to me. They did a crap job "detailing" the car.. The car was filthy when i got it., And They used self tapping sheet metal screws to attach the license plate to the trunk lid (DRLLED THROUGH THE SHEET METAL BECAUSE A $20 LICENCE PLATE BRACKET WAS MISSING) Scotch tape holding on the licence plate light lens..HACKS!
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Stephen Menyfield
I bought a 2006 Honda accord that I found out was way overpriced being that it had 168,000 miles on it already. They registered the wrong car for me initially because the description online was inaccurate, so I had to waste time from work to come back after they corrected it. The car was not checked out by Farmington Auto at all. I have literally replaced everything except the transmission. Also the customer service was horrible and I wrote a review on their site and they took it down. They also told me that if I signed up to make my payments through a third party that they deal with, its free. It turned out that it was not free and they completely lied about this. I work in customer service and I am an Office Manager. I was outraged by the lack of customer service and shady tactics used during the buying process. This was the first car I ever financed and they made it a horrible experience. I would put negative -300 if I could as a rating!!!
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John Pavano
i brought my lexus LX to hoffman in east hartford and they told me that i needed both cv joints replaced as the boots were torn. i wanted a second opinion so i brought my car to farmington auto park because my sister has purchased two cars there in the past and had good experiences. later that day farmington auto called me to tell me that the cv boots were not torn, but instead the clamps were worn and broken. the mechanic texted me photos of boots showing me that there were not torn as hoffman told me (i actually sent the photos to hoffman!). they replaced the clamps for me and saved me almost $800. they could have changed the cv joints and i wouldnt have known the difference but they were straight with me.
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Jessica Hurts
I have never felt so robbed in my life until I walked into this place. They will offer you the best car in the lot and after you give them your money your screwed.They are known to pop check engine lights so that their cars can pass emissions and you wont know whats wrong with the car. I bought a car there last year and within a month of buying the car the check engine light comes on. The car had a whole bunch of problems. They have crappy customer service and they also have a thing called buy here pay here, they will finance to a dog if he has money. The feds are always there help shut these cons down...
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Joesph Capra
I was referred to Farmington Auto Park by a friend who said that they do great work and had great prices. Well I went down there and he was right! They changed my waterpump and timing belt for almost half the price that the BMW dealer wanted to charge me. The service manager even let me use a car for a day while they did the job. I am glad my friend sent me there, and I would highly recommend them as well.
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Margarita Chaparro
Hi, I would like to tell the world my experience with Farmington Auto Park, Plainville, CT 06062. Let me start with the employees at the location had a great knowledge of the vehicles and they were very helpful. In addition, with their financing they made my purchase of my vehicle a 2007 Altima, fully loaded to be one of the best buying experiences ever. I recommend Farmington Auto Park.
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A Private User
This auto sales place sold us a lemon and when we called after breaking down within 30 minutes of purchase, they said they would send a tow truck...Needless to say, they had no intentions to send a truck and refused to pick up our calls. We are now going to take them to court. DO NOT TRUST THEM. And make sure you have them place everything they promise in writing.