Category: | Wine Store |
Address: | 230 Cherry St, Milford, CT 06460, USA |
Phone: | +1 203-301-5035 |
Site: | totalwine.com |
Rating: | 4.2 |
Working: | 8AM–9PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 10AM–6PM |
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vel rivera
Terrible customer service. I went with my best friend who does not drink. Just because i wanted to buy some wine for later. Went to a register and the cashier was rude, very ignorant because we looked young. Wanted me and my best friend to show her our IDs. I told it it was just for me not her. She did not care she still said she needed it. We give it to her. Mind you me and her are the same age (24) and she scans her ID but not mine which is completely out of line because my best friend wasnt buying anything. Never going there again. Very uncalled for.
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john m
Horrible customer service! When this place first opened it was great everyone was so helpful but now the quality of certain individuals really belong back in the hood and not in such nice establishment . I also had a problem at the register I was with my daughter and they needed her I.d in order for me to pay , my daughter left her wallet in the car and they made her get her I.d while I had to wait ,then had to get back in line when my daughter returned. It is not worth the stress shop elsewhere! Go where customer service is still important.
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L Peterson
They have a great selection of Robert Parker, Wine Spectator, etc... well rated wines. Take the time to find them because the stores highly rated wine rack has wines that were highly rated at one time, but are past due and awful if you are a wine lover. This is based on tasting a Chardonnay, Pinot noir and blend from that area when looking for a good bottle with little time to shop. The 2001 bottle was both past due and had a bad cork so the wine had both a bad smell/taste. We were spoiled by Matt and Scott!
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Rhiannon Beyerle
Overpriced jd and wouldnt sell to me because my brother came in with me. The staff was rude too and the manager walked around with a miserable look on his face. Overall, it was uncomfortable before I got to check out and completely irritating that I couldnt buy alcohol for myself there. Went to a place down the street a bit with great staff and saved $3. Based on my one awful experience, I will personally avoid all of their locations from now on. Not worth the hassle or the extra money.
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Bernardo Kamelas
STAY AWAY FROM THIS PLACE. specially from the wine manager who thinks that knows it all but in reality he is just a buffoon, claiming that other liquor stores sell illegal wine because he did not have what I asked for in stock and claiming that they are not available in the State of Connecticut which it was Alegoria Cabernet from Argentina an Pazo de senorans Albariño from Spain and the one that they had Don Melchor from Chile was overprice at 90 dollars
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Jose Rodriguez
Honestly they have a wide selection but the only beef I have with them is I was told they would have a product in hand and it turned out they didnt. They told me to come back next day and that they would call but no call at all. I get there and still didnt have the product I was asking and said to comeback in a few hours and that they would hold it for me. I called and said they never held it. I just went to another place that were good on their word.
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Jeffrey Byron
This store is huge - if theres anything that youre looking for in the area, its a perfect place to go. I was looking for a particular type of German Riesling, and I had quite a bit to choose from - it was even separated by sweet and dry. We asked for help finding something, and the employee knew right away and helped us out with a smile. Our cashier was the most fun cashier Ive had in a long time. Loved it.
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Greg Genna
Good wine selection and beer. Prices are ok - not anything earth shattering. Will stop in when I am down in Milford but otherwise not worth the trip. According to their staff, they have certain products that get bought up quickly by some special member group program... never hit the shelves... meanwhile, I have no trouble finding it down the street at my local stores. A bit disappointing - unless it was BS.
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Thomas Wolfe
Worst experience buying alcohol ever. They refused me after I presented my ID for no reason other I look younger. Complete inconvenience and waste of my time. I honestly cant talk down on this business enough. Its heartless chain depot stores like this that are ruining our country. They honestly cant be talked down on enough. I hope to see them fail.
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Kelly Tamale
They condone harassment and bullying in the workplace. They have had mine and several other negative reviews removed from Facebook because they cant swallow the fact that they treated their employee terrible. Theres plenty of places to review these people and I deserve the right to tell what theyve done. The worst company to work for by far.
TH
TheBeer Guy
Yes this place is big, but most of the craft beers are warm? All that space and not nearly enough doors of cold craft. Prices were good on craft, about .50 or $1 more than my local shop, nothing to make me drive out of my way. Its like a wal-mart, nothing personable about the staff, IDK just not for this BeerGuy!
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Pablo Quito
Went there and pick up ten cases of beer at the register was aproach by a worker who told me cant buy it couse there is a rule of only 5 cases for party unles i buy diferent types of beer ....???didnt know I have to ask them how to make my party and how many drinks have to buy.
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Marcello Musumeci
This place is excellent, and Id throw it another star if their sour/gose selection were better. Cigar room too. Great place. Also, the most ridiculously expansive selection of nips Ive ever seen. You can get a nip of Macallan 12 here. Why??
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Cherry Changa
Everyone here is very nice and helpful. The staff in their respective departments are also very knowledgeable and able to answer any question Ive thrown at them. Youre also sure to find ANYTHING youre looking for here. Theres just so much!
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Todd Jaser
Im torn because this is a more convenient store than my favorite across the street, The Wine & Spirits Co. (which has a better selection of beer), but I suppose its what youre looking for. Check them both out before making one your go-to.
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Elizabeth Graystone
Fantastic wine selection at great prices. They also have a local selection where you can purchase items from local breweries and vineyards.I was able to purchase the wine I wanted from a vineyard that was an hour drive, without the drive.
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EMMA Jamison
The alcohol mall! Amazing experience. Go ask Tanner about wine, he is my palate. I trust him completely with my wine life. Yettt... if you dont like the bottle just take it back and get refunded. Genius place!
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Jim Anderson
More brands in liquors, wines, brews, spirits of every conceivable kind than youll every be able to shake a stick at. There are more diverse and better wine shoppes in CT but overall this place is yuge!
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paul deg
These folks are phony. They remove wine vintage year from their web site images so that you dont know what you are buying. I bought a Malbec online which was apparently 2 year older than what I expected.
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DD Vasseur
This is a very well stocked store. The staff is excellent. I wish they had a bigger gift section. So many people drink, therefore related gifts are usually welcomed. The staff is excellent, 10 Stars.