Category: | Tire Shop |
Address: | 3805 E 104th Ave, Thornton, CO 80233, USA |
Phone: | +1 303-255-7200 |
Site: | discounttire.com |
Rating: | 4.1 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM Closed |
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K Lo
I desparetly needed new tires before a last-minute trip to the mountains. I picked out tires online, scheduled an appointment, and confirmed that the store did, in fact, have the tires. I was told they only had 3 in stock but would be able to get another form a nearby store. When I arrived, they informed me that they had been unable to get the 4th tire, but they would upgrade me to a nicer tire and give me a good deal. The total price still ended up being $30 more and the tires have a lower lifetime tread warranty. I wasnt happy, but agreed, since I was leaving the next morning and REALLY needed the tires. When I went back to pick up my car, I let the manager know that I felt like I got the old bait-and-switch. He apologized, saying that the tire should have arrived, but the courier cancelled right before I had arrived. He let me know that even with the longer tread life, the tires I had picked never lasted as long as they claim and the tires they did use were the ones he put on his sisters car. He then lowered the price even more and increased the warranty in their system. He was very nice and very apologetic and bent over backwards to make me feel that I hadnt been taken advantage of. I will definitely go here again.
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Kathleen Stinson
Cannot thank the guys at Discount more! They convinced me to get four new all season tires and abandon my totally ruined and bare snow tires the car came with. It cost me $300 (which is actually very good). I was kind of arguing them at first because I just wanted two all season on the back so I could keep the snow ones on front to save money and they said that wasnt safe. Before I had new tires I SLID to a stop and could lose traction. Today I was going 60 on the highway and a car cut in front of me and SLAMMED its brakes to a dead stop! Thankfully, these tires held up well and stopped on a dime! No kidding you that it amazed me with my tires actually bringing me to a stop when I was panicking and worried I would hit the idiot who was created to ruin my day! Thanks, Discount. You guys saved me and my car today. Cant thank you guys enough for talking sense into me so I got new ones. Also, their service is super fast - I went and had myself some breakfast at Sonic while they did my tires and the moment I was back my car was ready!
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Travis Ruth
I called ahead to get my tires rotated, when I arrived they told me although another discount tire had balanced my tires they would not rotate them for any amount of money because they were wider than the tire manufacturers suggested rim for my tire size. Ok buying new tires maybe I could have lived with this, but Ive got over 60,000 miles on what has been the best set of tires Ive ever owned and Ive never had a problem. They did offer to sell me new tires or rims and I just laughed. Point is there is a wide range of tires that are not the car manufacturers recommendation to single mine out is bs if they can sell a tire larger than OEM then they can rotate one on a narrower rim. Personally they were busy enough that I dont think they felt like messing with truck tires when they can work on small cars instead.
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Quinton Cheatham
Today I brought my car in to get new tires installed. They installed them quite quickly and I was on my way. Once I reached I-25 I had a horrible vibration that I didnt have before. It was 30 minutes after they closed. I rushed back hoping someone would be there still - and I caught one of the employees warming up his car to go. While he made a phone call, the assistant store manager, Michael (SP?) left the parking lot across the street and saw me and came to see what was going on. I expressed my concern because I had an hour drive home. He opened the store and checked the balance on all 4 tires - one was significantly out. Michaels expertise ensured I had a very smooth ride home. I consider this above and beyond service, and I totally appreciate all he did. Thank you! GO BRING YOUR CARS TO THESE GUYS!
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Stevi Pastrana
So after getting a flat and going to two other places (Goodyear and Big O) and being told I have to buy all 4 new tires first place says $1200 second place says $1000 completely not understanding bc I have 3 perfectly fine tires. Why on earth would I need to purchase 4 new tires. So I pulled in Discount very discouraged after dealing with the other Horrible places, Jeremy walks out to greet me noticing I have a donut on and says lets get you fixed up. So grateful for the awesome attitude and just overall personality and kindness he greeted me with. He told me I was able to purchase one tire only and they had it in stock . I paid for the tire and was out of there w in 45 minutes. I would highly recommend this place to anyone. Everyone was so nice and helpful and honest. Thank you again I will be back
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Shea Rossi
Well it all started over 7 months ago when I came in to get two of my tires off for summer. One of the guys convinced me that all my tires were not only snow tires but too big. I bought four new tires for $500. Now, today I call to schedule an appointment at 12:45 and after looking up my account with my vehicle info they quote me at $65 I get here and he wants $85. They just pulled my car in to the garage. Oh and they are putting on the same tires that this guy told me were to big. Just because Im a woman does NOT make it ok for you to try and take advantage of a customer. I wont be returning to this location.
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Alana Armenta
Worse experience ever. Sat here for 45 mins for an air pressure check before someone even touched my car. When I asked why all he said was I should have stayed in the car so we knew why it was here. I guess the sign in front of the bay saying air pressure check or the guy who said "you need an air pressure check. okay go ahead and pull in here." Was not enough.Thanks for letting me know 45 mins later. I mean your telling me everyone walked by this vehicle for 45 mins and no one including the managers bother to ask why it was here and why no one has touched it. Awesome work guys!
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Ken Martin
I purchased tires 6 months ago. 2 weeks ago I got a flat from a large screw. I took it to the 104th shop where they patched the tire. I was very impressed by their team which worked like a cross between an air force flight crew and an Indianapolis 500 pit crew. They were very professional and went beyond what was expected including wanting to put the spare tire back in its proper place which is like a jigsaw puzzle. In an age were most of my business dealings are with people who are trying to scam me, I was pleasantly surprised. Thank you for your service !