Category: | Furniture Store |
Address: | 7854 E County Line Rd, Lone Tree, CO 80124, USA |
Phone: | +1 303-592-2525 |
Site: | bassettfurniturelonetree-hub.com |
Rating: | 3.9 |
Working: | 9:30AM–7PM 9:30AM–7PM 9:30AM–7PM 9:30AM–7PM 9:30AM–7PM 9:30AM–6PM 11AM–5PM |
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Katheryn Goldean
I had a horrible experience here. I should never feel like I have to justify my ability to afford what I am shopping for, but I did here. I went in here as the store was opening on a weekday that I had off. A grey-haired sales associate with bedazzled cowgirl boots greeted me and treated me like a child, even asking if I was looking for "some big girl furniture" while I was looking for a new bed set. Admittedly, I look younger than I am, especially when dressed casually as I was, but that does not give a salesperson the right to belittle me or judge my spending power. When I mentioned I was looking for new furniture for a move my husband and I would be making for a job offer, she wrongly assumed we would be moving for his job. On my way out, I asked for a catalog because I did like the furniture despite the horrible service I received. I was told they do not have catalogs and that everything is available online. She did not give me her information or ask for mine for a follow-up. I cant even say that I was offended by how I was treated because it was so laughable. I did, however, call back to speak to a manager later that day. I was told the manager wouldnt be in until Thursday (2 days later) but that I could leave my number for him to call me back. I never received a call back. The sales associate made the number one mistake in sales: judging a book by its cover. As a result, I will not be returning or recommending Bassett to anyone. If Im spending a premium on a quality item, I expect the service to match.
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Toni Stauffer
I recently bought a new home and decided it was time for new furniture and accessories also. My interior designer at Bassett was Wallis Penton. She has fabulous ideas and is so fun to work with. With her artistic expertise, she guided me in making my home exactly how I had envisioned it. Everything fits together and compliments each other perfectly. I am thrilled and have received so many compliments on its great looks with a welcoming and warm feeling. Bassett Furniture sells quality, good looking, and unique furniture and other items. And Wallis is the best designer you will find. I rate this company and Walls an A+++.
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Trish Westin
We purchased a new home in March and practically everything we purchased to furnish it is from Bassett. Our designer, Leslie West, has been fabulous. She designed the layout of our spaces and then came up with the furniture and fabric choices that suited our vision perfectly. We picked out some of the pieces on our own, but Leslies input was always invaluable for making sure the house flowed and the colors and styles all worked together for a cohesive look. The beautiful furniture from Bassett, combined with the expert design services we received from Leslie, created a winning combination. Now my fiancé says our house rocks!
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Tyler Kieta
I recently furnished my apartment with Bassetts beautiful furniture from the Lone Tree location, and it turned out fantastic! The quality exceeded my expectations and the designs are timeless. Ill have these pieces for a very long time, and Im absolutely thrilled! The staff were all very knowledgeable on current trends and took the time to help me pick out designs and pieces that would all work together. I was very impressed by the level of service and attention to detail. I highly recommend Bassett to anyone looking for timeless, well-built, beautiful furniture in a welcoming environment! Compliments from friends and family
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Lori Jackson - Realtor
WOW!! Talk about a dedication to customer service!! I cannot tell you what a fantastic experience it is when a client that I referred to Cynthia Wollner at Bassett Furniture of Lone Tree, calls to tell me what a wonderful time that had with her! My client, now our mutual client, was thrilled at her professionalism, her insight and incredible sense of style and they cannot wait to work with her again! Thank you Cynthia for taking care of my clients in the 5 star manner I have come to expect from you!
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Meg de Windt
We worked with Cynthia Wollner and cant say enough good things!! She went over and above on our project. She provided mock ups of the exact furniture in multiple configurations as well as various furniture options based on different price points. She had a solution for everything and we loved every minute of working with her. The quality of the products and the service were top notch and we HIGHLY recommend. Thank you, thank you!!
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Amy Coffey
From the moment we walked in it was a pleasant experience. Kathleen knew what I wanted before I did! She was super helpful and not pushy. Shes amazing!
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Ron Allen
Real wood furniture and style come with a price. Ask questions to make sure you are getting what you expect.
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Maddy Horn
Not a single salesperson acknowledged me as I shopped so I just walked out.
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Cleaner Carpets by George Co.
Quality furniture... we clean tons of pieces from Bassett.
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Peter Hazlet
Beautiful store
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Hari Krishna Gudladona
Wide variety