Category: | Ski Rental Service |
Address: | 14371 W Colfax Ave, Lakewood, CO 80401, USA |
Phone: | +1 303-271-0155 |
Site: | rental.christysports.com |
Rating: | 4.3 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–6PM 11AM–5PM |
JI
Jim Jensen
Feedback on Sales Associate: I purchased a pair of ski boots on 10-31-12. I typically do not give store feedback but my shopping experience was exceptional so I thought I would share that with you. My sales associate was Matt Bailey at the Denver West store. Mat was extremely knowledgeable about all of the different models of boots and about the custom fitting of the boots. He listened to me describe what I wanted and asked several questions before directing toward the right boot. He helped me try on about six or seven different pairs of boots. If the fit was not perfect he suggested that I try something different, he kept bring out boots until I found the perfect boot. He not only found the perfect boot for me but he also took the time to educate me on boots and what we were doing as we tried the boots with different flex’s, cants… He performed the custom footbed installation perfectly. Taking his time to get the perfect fit and listening to my concerns and questions. I was very impressed with this young man! He was nice, pleasant, knowledgeable, and gave me all the time I needed to find the perfect boot. He is obviously into skiing himself and was excited about the sport and helping people. This shopping experience for me was absolutely great!!! It is this kind of excellent service and shopping experience that will keep me shopping at Christy Sports! Thank you!
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Thomas Stehouwer
I live in Michigan where, in my opinion, the skiing isnt worth talking about. As a result, I gave up owning skis years ago. Why own stuff that ages when you can travel to CO and rent up-to-date stuff from Christy Sports? Every visit to Christy Sports is a pleasure...not only from the "business" aspect of renting skis, but from the interaction with great people that enjoy their work and take an interest in you. They know their stuff and they know Colorado skiing. Count on their advice! On this trip, we picked-up our skis at the Lakewood store because our flight arrived too late for us to pick them up at their Frisco store, where we had made our reservation. A Christy specialty...it does not matter where you reserve the pickup or dropoff cause youre in their database. After our last day of skiing, on the way back to Denver, we dropped-off our skis at the Dillon store. Again, no issue. The store was packed with people getting skis, but there was no line for returns. A store associate saw we were returning skis, asked my name, found us on his tablet and checked us out...like in less than a minute! Awesome service! Theres other places to ski in CO, but in our case why choose other than Christy Sports??? Their track record over the years is the best!
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Liz Nguyen
**UPDATE** I got a call from Scott a couple days ago in regards to the feedback and wanted to 1. hear more about my experience and 2. send his thanks about the honest feedback. He did not ask me to update my review but I am simply because this is the kind of customer service I can appreciate. Now I will return to Christy sports without a doubt when I come back to snowboard in Colorado next season! Thank you Scott! & also thank you Mango for the information on the snowboard I rented! :) I made my reservation online because I was coming from Kansas City, never rode at any of the mountains in Colorado but I am not inexperienced on a snowboard. All the equipment was great and for a great price! Super easy to go through the process. Although, it would have been nice if the guys spent just a couple extra minutes to help you get strapped in to make sure the bindings are fitted right. My attempt at my first run at Keystone was spent messing with adjusting the bindings and again later in the day. One of my friends who rented a snowboard with me had been asked by the guy setting up his board how he wanted it, then said "Im going to set this up the way I like it." Some of the guys working the rental equipment stuff were a bit rude.
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Mr. Ridiculous
Expensive repair and poor servie. $38 is too much for a full tune! Ive skied and snowboarded for several years and have seen some very good repair done on boards gouged up pretty well in the backcountry. I took my board in after one season, which was not very dinged up at all...just a few nicks to repair. I got my board back and it was $38 for base repair full tune no matter the condition. Whats worse is that youd expect a professional high quality job for shelling out such money, but this job was one of yhe worse Ive seen! It was such a poor quality job on one section of the board that it looked like it hadnt even been repaired at all! I called to some other shops after and found some that would do it for $20... $30 at the most. I think I will take my business elsewhere and I think you should too!
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Jacob Bristow
One of the most expensive rental shops. Poor customer service on the day that I picked the equipment up. A little better when I dropped it off. The equipment was in poor condition (deep gouges all over the base of the snowboard). The bindings became very loose in the middle of snowboarding because the employee did not tighten them correctly. The helmet was cheap, heavy, ugly and had scratches all over it. The boots were not clean (they smelled horrible). The only reason I payed them a premium is because I expected the best. I got none of the above. The only positive thing I can say is that they gave me a partial refund upon early return.
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Donna Allen
We have rented skis from Christy on two occasions and we could not be happier. They are very knowledgeable and friendly. Great customer service. We have two children and after asking key questions they were able to set us all up with the right size and performance level skis. The process has been fast and convenient on our way through Denver and into the Mountains. If there had been any problems we could have taken the skis into the slope-side store and exchanged them. Drop off is quick and easy. Would highly recommend this store to everyone!
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Dalton McMehan
The staff at Christy Sports were very helpful and friendly in sizing my friend and I for our first skis/boots/poles/helmet rental. They provided us a lot of tips for our first time out there. I found their equipment to be fairly priced and good quality, and experienced no issues with any of it during my time on the slopes. Their check-in/check-out times are very fair (e.g., I rented from Thursday PM to Sunday AM and was only charged for two days). I would recommend Christy Sports to a friend for their rental services.
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Courtney McLeod
My dad and I were looking for a place to get our skis tuned and waxed that stayed open later because we were arriving in Denver in the late afternoon. He researched a few places and called you guys and so we decided to come try you out. We were definitely not disappointed! We are still in Colorado now and my skis have never felt better! The wax job was great and my edges were super sharp, just like I like them! And the price was definitely reasonable. Thanks so much for the great job! Well be back next year!