Category: | Electronics Repair Shop |
Address: | 2424 E 3rd Ave, Denver, CO 80206, USA |
Phone: | +1 720-941-0444 |
Site: | ubreakifix.com |
Rating: | 4.6 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 12–5PM |
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Jenna Humphreys
I made an appointment yesterday to get the screen on my iPad fixed. I showed up today for my appointment to find the door to the store closed, lights off. I was a few minutes early so I went back to my car and waited. Of course I waited for nothing, as no one showed up. I called the phone number on the door and it rang and rang for minutes. No voicemail message letting customers know. I finally called the customer service line where I spoke to a guy named Justin who let me know that they had received an email advising them that for their workers safety they werent opening the store due to the weather. So you can email corporate but cant bother contacting customers with an appointment? I checked, I had never received an email, text or phone call. You better believe if I had I wouldve said good for you, valuing your workers, no problem and rescheduled. But for the life of me I cant figure out how a tech company cant bother to contact its customers, especially if you allow people to make appointments! Whats the point?! I wont waste my time with this company any more, instead Ill go to someone else who values its customers because these guys clearly dont.
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Hans Thompson
Pros: These guys were friendly, fixed my phone really quickly, and didnt try to get any extra coin out of me. They also have a 90-day warranty on repairs, which helped put my mind at ease. Only $150 to fix the screen on my Samsung Galaxy S3, way cheaper than buying a new phone or even the rates I was quoted at several other repair places that told me I would need to replace the LCD, even though it blatantly was not damaged. Cons: Hours were not posted on the door... at first glance. When I drove by, they were impossible to see, and I didnt know the shop was open on Sundays, but only until 5 PM. Upon returning, I saw the hours on a tiny printed sheet of paper, right at the bottom of the door. SEO is not very good, in that it was hard to find information on this place on the internet even with very specific search keywords. Overall, I would definitely recommend this shop based on my experience, but I think they are doing themselves a disservice by making it difficult to find them or figure out when theyre open. Once I managed to do those two things, my experience was great!
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Tom Base
Be afraid - very afraid!!! I brought in my S4 which was working perfectly except the LCD needed to be replaced. The guy pulled out an open box LCD screen said that this was the only thing he had but that it would work great. He gave me back the phone with none of the soft buttons working and wanted me to still pay for it! When I refused he put back on the old screen. Now the phone did not work at all, wouldnt power up and buttons were still not working. He told me the battery must be dead just after showing me the phone with the power on a few minutes prior! He goes on to tell me that I must have really messed it up and good like finding a new phone. On my way home I drove by another place and had them look at it. They said that the guy had done the installation incorrectly so they did it the properly and the phone works great now. They said that when they were in there, they noticed two parts missing. So not only are these guys incompetent, they are liers and theives canabolizing parts from phones and ripping people off. Stay away!!!
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Super bee
Well this is hard to review, my HTC inspire was broken, I attempted to fix it (probably why i have more issues) they did fix the broken lcd and it looks fantastic and it was done in a hour and half. When I left I tried to use the camera didnt work. So I took it back they looked at it and said they couldnt figure it out at that time and I could bring it back (they were closing). I have had it for a day and discovered the sound doesnt work (no ringer or media volume), the touchscreen doesnt work in the 123 area on the phone pad or that area when I trying to select things. I will take it back in hope they can fix the rest of the issues. But for fixing the thing I new that was wrong they did great!! When i get the wrest fixed Ill finish my review. The touch screen that I brought them had fine bad, the replaced it and got the sounds working. The camera though never worked again. I dont blame them out was most likely something I did.
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A Private User
First of all - I was NOT coerced with a discount to write this review... I wasnt asked or invited to write a review... it wasnt mentioned and there were no signs I could see in their store asking for me to write a review. I took my friends phone to these guys after I jacked it up trying to fix it myself for her. Her particular model turned-out to be a lot trickier than the average phone I had fixed in the past. Their prices are incredible, their service is even better... and the best part about my experience with them has been their INTEGRITY! Working with Tim on this phone, its truly a cursed phone, and hes had an A+ positive customer-first attitude with every need/problem. They are continuing to do free work for us until it works right and to our liking... you wont get that kind of service from just about anyone these days, much less for a very low cost! Give them a visit, you wont be sorry!
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Jamie Booth
Knowledgeable and friendly staff that gave me hope when all hope for my phone was lost. My phone took a swim and I thought it was doomed to live out the rest of its days as a $400 paperweight. I took it to uBreakiFix and they told me that although the outlook was grim, they would do their best to revive it. They said that if their repair didnt work that they wouldnt charge me anything. I was sold on this gesture alone! They understand the stress of losing such an important device and they ease that stress by discussing options and treating you with respect. That is how you build a loyal customer base. In the end they were able to get my phone working again, which is a small miracle in its own right, and it didnt cost me an arm and a leg. I will gladly recommend them to anyone with phone/tech issues.
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Namita Jane Itty
I must say that uBreakiFix is simply brilliant. Before I heard about them ,I was so sure that no power on earth could fix my Samsung Galaxy screen that had cracked into a zillion pieces. An additional fact which cemented my belief was that the white layer shrouding the button areas had peeled off exposing the black portion underneath. All said, I was totally surprised ( and of course ..elated) to learn that these guys managed to fix my screen in just an hour !! I would never comment about the cost because what I was charged was pretty reasonable when compared to what I would have spent in order to purchase a new one. So if a cracked screen is the sole reason for you to consider a new phone, I would recommend thinking before you leap ..In a nutshell, I would recommend uBreakiFix..!!