Category: | Tobacco Shop |
Address: | 2506 W Colorado Ave, Colorado Springs, CO 80904, USA |
Phone: | +1 719-203-4016 |
Rating: | 4.8 |
Working: | 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM |
CA
Catherine Rodriguez
I would give it 100 stars if I could!!! This is by far one of the friendliest, nicest, knowledgeable, and affordable places I have been to, since I started smoking. They really care about their customers. I am a disabled veteran and never smoked a day in my life until getting an injury that resulted in the diagnosis of epilepsy and now have a service dog. I am VERY picky about stores as I have social anxieties due to my frequent seizures. I have just started smoking to try to help and it has help tremendously. Upon walking into this store a kind man, Jack told us to feel free to ask him any questions. I had just went through a very bad cold and was unable to smoke. (for me, no smoking can lead to grand mal seizures and attacks) I explained all of this to Jack. I love my dispensary, but his store had a bigger selection of things I had never even seen or heard of before. He was very attentive and matched myself up with a perfect vaporizer. He answered all of my questions and I know if he didnt know the answer he would find it! He asked us if our kids could have a piece of candy, and even offered to give my service dog water! AMAZING. I know that medicinal smoking is slowly being more accepted but I have huge insecurities, even though it has helped me. Jack was very knowledgeable and made us all comfortable in unknown territories. He was very honest and had the best prices, biggest selection and friendliest staff I have ever seen. Jack even told us of other places to check out. Coming from a lady afraid of everything, that is huge. I will only go a handful of places, "The Smoking Head Gift Shop" is now at the very top of my list. It felt like home to me. If he doesnt have it, he will find it for you literally! Thank you so much Jack, you are a star. To the other poster that said ridiculous prices, youre right! Ridiculously low prices for a high end product.
BR
Bryan Cox
8/18/2017 Update Odd Experience I went in yesterday to see about getting a battery I had purchased a month ago taken care of. I had been vaping with it up until I headed to work. It stopped working so I went in like normal. This time a lady informed me that i had broken the device and said the tank they sold me the day before was the reason. She refused to help me even though I have the receipt. I ended up having to go to OCC Smoke Shop down the street to find out with a new tank that the battery died and had to purchase a new one there. The gentlemen I had worked with before was super helpful and friendly but the lady I met with yesterday seemed completely opposite and totally unwilling to help. Im not sure why such a disconnect on customer service but hope that it gets ironed out soon so that I dont have to take my business elsewhere permanently. Upon following up with Jack he informed me that he cant be expected to stand behind crappy Chinese merchandise while running a business, and sent me on my way. Previous comment. Great customer service and very large selection. I went in here the get something and later found the model was defective. I bring it in and the gentlemen tries exchanging the device for me but he doesnt have another one. He was friendly and directed me to the other store. Upon showing up the same gentlemen who had sold me the device was there and remembered me. He exchanged the device for me no problem. I have already tested the replacement device and it works very well. I will be going back and recommend others go as well.
LA
Laurie Zee
At first glance—OCC, located in Old Colorado City, is accessible—the staff knowledgable, and the products are exceptional. I have learned an expensive lesson: OCC is none of these things. On May 25th, my roommate and I went into OCC. We had no familiarity about vaping...but my doctor recommended that I purchase a dry-herb vaporizer. After some discussion with one of the customer-service representatives at OCC—I purchased a DT4 dry-herb vaporizer, and battery, for $89.83. The DT4 absolutely failed. My roommate tried to find an alternative to buying the igniter-coils through OCC.There was no website, address, phone number, or company name—for the DT4. I made a simple request. I wanted store credit for the product that they could no longer support—nor could have (apparently) ever. The final insult was when the manager said, quote: “in the same respect, it is not my (the managers) problem”. He did follow up with this conversation, that there was nothing else that he could/would do to rectify this situation. I was assured that I could bring the DT4 back if I was not satisfied. It cannot be fixed. I no longer want a replacement for the DT4. There never was one. There was never replacement parts available to fix the one that I purchased.
DA
Daniel Scrafford
As a new resident to Colorado Springs I had no idea where to go for my smoking gear. A quick search lead me to a very disappointing shop that had no selection. I finally came across The Smoking Gift Headquarters when browsing for glass pipes online. I was happy the second I walked in and knew I was in the right place. IF I could guarantee you,that they will have what you are looking for, I would. However, if your looking for cheap and dont care about quality then they might have a lower selection. I noticed they focus on quality products that you will not be disappointed with and the price matches the quality. The owner and employees will spend as much time as you need explaining anything or showing anything. Be careful he might sell you on something that you didnt even go in there for!!! In my case I am glad he did. They recognized what my need was and pointed me toward something I never used before. Thanks Jack!!!! Cant wait for my next visit
EL
El Simio
This place is a great places to shop and has great customer service! I walked in for the 1st time and was treated as if I had been there as a regular. The customer service and environment was great. The selection of products is very good. They have a great selection of glass wear as well as your basic products. From the time I walked in to the time I left I felt welcomed not like other shops where you are treated as another sucker to sell something to. I know I will be a repeat customer and will be looking forward to getting all my smoking needs from The Smoking Gift! Keep up the great customer service. Great customer service and a really great selection of a great variety of smoking accessories. If you havent been here please go and check it out. You will not regret it!! -Monkey
BU
buddstep
Walking into this smoke shop is a joy. Located in the center of Old Colorado City, The Smoking Gift possesses whatever it is your heart desires. The owner, Jack, is extremely accommodating and very knowledgeable of his wares and he is also competent with provide various price ranges depending on how much you have to spend/what you are looking for. From Oil Rigs, to E cigarettes, to good old fashioned Soda Pop stash cans (they sell actual beverages here too), Jack definitely has the price and the product tailor suited just for you. I spent about 50 dollars there and picked up a female slider piece, a vape pen, and a 50% off very minutely chipped bowl (purely aesthetic does not impede functionality at all). I will definitely return to Jack for my next smoke shop related products. A+