Category: | Bicycle Store |
Address: | 1519 N Union Blvd, Colorado Springs, CO 80909, USA |
Phone: | +1 719-694-9037 |
Site: | thehubbicycleshops.com |
Rating: | 4.6 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–5PM Closed |
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Ben Braceletspurple
At first I thought this shop was pretty awesome. But then they charged me for something I didnt want when they were fixing a problem on my bike. The part they fixed caused damage to my bike later and I did not pay for the service, because I specifically told them directions which were ignored and resulted in over charging me and bike damage. Also they make ridiculous profit off of used bikes. I sold them a used bike that badly needed a new chain, and they resold it for more than twice what I sold it to them for and left the bad chain and dangerously bad tires/brakes. They have good service and know their stuff so I cant rate them worse than average. I am very disappointed and would not recommend buying a used bike from them, as it could be dangerously unstable and more worn than you think.
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Marissa Comiskey
My husband brought in a bike for a tune-up and to put on a couple of parts. It was supposed to take a week. They never called when it was supposed to be done. He called and was told they were going to replace a small bushing on the rear shock and it would be done in a week. Again the week comes they never call so I call and can tell they know they messed up and is told again it will be another week. They finally call after 3 weeks and say the bike is ready. My husband goes to get it and its not ready. Then they tell him a inflated cost until he wants them to explain it, and then they realize that is wrong and fix it to the original price.
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Kat Naranjo
My husband just needed a tune up. We called and were told it would be ready on a certain day for a certain price. When we dropped it off, the guy was kind of rude and insisted it would need all this other stuff for, of course, more money. He then said that the bike would never be ready by the day we were told. We still gave them a chance. Then, on the day it was supposed to be ready, the rude guy hadnt even TOUCHED the bike and said it wouldnt be ready that day either. To make a long story short, we got our bike and left without anything being done and time wasted. Horrible customer service and very rude employees.
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d erickson
For me, this is the best shop in town: They carry or get quickly (within 2-3 working days most times) all the parts and pieces I need to keep my bike(s) on the trail or road. I refer friends and acquaintances here. Chris and Chris (still is comical to me!) and staff support the local cycling community and local area with a Racing team, evening fun rides and local city stuff. They do not not serve WINE and cheese, they are not the most boutique shop in town, In the midst of the cycling season ( we live in CO. after all) you may have to wait 5 or ten minutes...... They are a approachable, knowledgeable shop.
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Danielle king
Ive been there twice so far, and both times its been a good experience. I know nothing about bikes and the last times I went there Aaron diagnosed and fixed my bike within 5 minutes for no charge. They couldve made up some nonsense about why they needed to keep it in the shop and charged me 50 bucks for it and I would have had no idea. They have never pushed anything expensive or unneeded on me, while at the same time making sure I had what I needed at a fair price. (Oil and a bike pump) and even showed me how to oil the chain on my bike and fill the tires.
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Michael Chelstowski
Anytime I need ANYTHING done with our bikes, I hands down always rely on the professional staff at The Hub Bike Shop. I have taken my bike to some other shops, and while the others tried to up-sale me a new bike, The Hub takes the time to listen and make recommendations based on what I want. I enjoy the one on one mom & pop feel that comes with my interactions with The Hub versus getting lost in larger bike shops. Flat out, if you need any work done or have questions related to bikes...go to The Hub.
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Russell Smith
Just needed a small part. Got there just before closing time and they were pretty busy. A nice gentleman with a beard stopped what ge was doing and helped me out. He installed the part and didnt act put out when a $50 was the smallest bill I had. He even said that if he had to he would go to another store to get change if needed. Its refreshing to deal with such a nice person. They will get all of my business from now on. Support a small business owner like this over Wal-Mart ANY day!!!
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Will
I want to give a thank you to all of the mechanics here. They are all passionate about cycling- whether it be road, mountain or touring. I recently had asked for a custom Soma double cross to be built and it came out perfectly! The shop worked with my budget and built me a bike for all of my wants and needs at a decent price. This is the best shop in town!
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Rachel Jacobsen
Im new to mountain biking and the guys at the hub helped me feel more confident getting out on the trails. I ordered a new bike from the Hub and they were amazing! When I went in to pick up my bike, they went above and beyond to educate me on its features, maintenance, and good trails for newbies. I was very impressed!
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Mark B
This is the best shop In Colorado Springs! These guys do a great job on repairs at a fair price, they have an excellent selection of durable bikes that real people can ride (not just roadie spandex wearing types... Not that there is anything wrong with that), and they can order whatever you need.
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Jordan Parker
Worked very closely with Chris and Eric. Super professional and really chill guys. They were very flexible with the bike build and worked closely with me so that it turned out perfect. Love this little shop. Will be doing as much of my bike related business here as possible.
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Eric Thompson
Stopped in while visiting from out of town. Chatted for a bit with the guys while they continued working. They seemed very knowledgeable and very down to earth. Had a good selection of quality products at reasonable pricing. Sounds like theyve got a solid group ride, too.
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Amy Goeser Kolb
Totally awesome! Very reasonable pricing, excellent service! Not much in terms of extra things for the bikes, gadgets and such, but the repair service is totally excellent and affordable!
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Mandy Mashaney
This was an awesome place to buy a bike! Will was incredible knowledgeable and friendly! He helped me pick the perfect bike! I definitely recommend them for all your biking needs!
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Matt W13
The most friendly shop I have found in the area! One of the owners is always around and making sure that customers are taken care of! Great shop and experience!
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shawn finley
Great service,very knowledgeable. Awesome selection of Salsa,Surly and Jamis. Check them out at The Hub Bicycle Shop, very cool folks.
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Weston Taylor
Very knowledgeable and helpful staff always recommend a good solution regardless of who helps me.
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Chris Fellure
Awesome shop, great prices, amazing staff!
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Allen Browne
Helpful even with small parts