Category: | Bakery |
Address: | 412 S 8th St, Colorado Springs, CO 80905, USA |
Phone: | +1 719-930-3343 |
Site: | sugarplumcakeshoppe.com |
Rating: | 4.3 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–3PM Closed |
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Pamela Dobler
I WILL NEVER GO HERE AGAIN!!! Worst experience ever! I was recommended to Sugar Plum by my normal cake oeraon because she got booked out way earlier than usual. I ordered my sons cake I was very clear that i was a Rice Krispy Treat made Deadpool on the rop instead we received an edible image just thrown on the top of the cake. When the owner/manager came in to see things she, she shiws me the order sheet which has a picture of the cake and a drawing of the character standing up. She tells me oh no we wouldnt have charged you what we did if you wanted a figure. Then she tells me, after I am in tears totally disappointed, that she believed she "knocked it out of the park". Ahe didnt charge for the cale, which was the nice but it didnt make up for the issues. Then before my sons party I called back because I wanted to make sure that the filling was rght because I had called 2 weeks ago to change it and she assured me that it was right. Well as we cut into the cake we realized that there was nothing in the filling, when it was supposed to be candy bits. It tasted like someone had use extract mint in the filling. And I ordered a special small cake for my son because he loves ted velvet cake. And well that was done wrong as well. It was supposed to have cream cheese frosting and it was covered and filled with buttercream frosting. He was so disappointed that all of the cake was incorrect and not what he was uses to getting. I called Sugar Plum the following morning to inform her that the fillings and frosti gs were wrong in both cakes and acted like it was no big deal and I had no reason to call.
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Amber Riester
I will be recommending Sugarplum Cake Shoppe to EVERYONE for any cake needs! Obviously tasting their cakes was fun, but Sugarplum did an incredible job making my wedding cake; it was exactly what I wanted! The staff was friendly and helpful and made me feel at ease about the "cake" item on my to-do checklist. I chose the delivery option and the cake was delivered and setup beautifully without any glitches (something every bride prays for on her wedding!). My most favorite part about Sugarplum Cake Shoppe, though, was that they encouraged me to buy about a third of the amount of cake that I thought I needed and they were RIGHT ON. We ended up taking home half of the bottom tier of the cake and my guests RAVED about how good it tasted! I am so impressed that Sugarplum knew how much cake people were likely to eat based on what else I was serving, the time of year, and I guess just years of experience to be such cake experts! Im equally impressed with a business that will down-sell a customer - for the good of the customer! I fully intend to return to Sugarplum Cake Shoppe for all of my cake needs!
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Rachel McKernan
Amanda from the Sugar Plum Cake Shoppe did the cake for our wedding in June 2013. We were impressed right from the beginning! During our tasting, she had everything prepared. She had the cake flavors we requested plus some extras ready to sample along with bottles of water. She took notes for us as we tasted so we could keep track of it all. Since everything was delicious, we went with 3 different cake flavors (no extra charge), and they were all exceptional. Amanda worked with us to develop a design that would fit our budget, and I am so happy with how our cake turned out...I wish I could attach a picture to this review. We had 2 round layers decorated with four rows of buttercream roses that circled the cake. We did an ombre color scheme in coral, and embellised with a turquoise flower on the top. Even our wedding DJ, who Im sure has seen a ton of wedding cakes, said our cake was the prettiest cake hed ever seen! I cant wait for our 1st anniversary in 6 more months when we can get our free anniversary cake! :)
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Chandra Boscia
To start, I am a bride to be in search of the tastiest cake for my wedding. I called and made a tasting appointment, the woman on the phone was so very nice trying to fit me in while my soon to be in laws where in town. The day of my appointment I received a call to confirm my appointment, and as is was my previous appointment was a no call no show. The Sugar Plum staff was very accommodating and allowed us to come early. When I entered the shop it was filled with yummy smells and wonderful looking treats. There where tables set up for the four of us with water bottles and napkins. After we all sat down, we were all presented with our own plates with cake, fillings, and frostings. Each plate was the very same, so we all knew what we where tasting. Amanda sat there taking notes as we tried all these different combinations of tantalizing treats. At the end of the tasting she went over all the details. This was truly a wonderful experience, and I cant wait til the wedding.
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Angel Miller
The people at Sugar Plum saved the day for me. My husband recently got a job in Colorado Springs which he had to start sooner than later. Long story short......He is there and we are still in Austin. Which means of course that he is alone for Thanksgiving. I wanted to do something for him and Sugar Plum helped make that a reality. I called the day before Thanksgiving and ordered a pie to be delivered. I honestly was surprised that I could even find a bakery who would fill the order on such short notice. There was another issue of knowing my husband would not be home from work until later. I had no idea how the pie would be delivered. BUT Julie from Sugar Plum offered to drop it off that night on her way home! I could not believe it. They even threw in a cute little card with a personalized note. I am so thankful to Sugar Plum Cake Shoppe for helping me make my husbands Thanksgiving a little sweeter.
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Pedro Llanas
I had previously received a sample cupcake, vanilla with berry filling and butter cream frosting. I nearly died, it was so good my heart stopped, fingers went numb, blind in a coma of tasty goodness! So I missed the chance to get a cake for my wifes Birthday. Ok I can redeem myself, our anniversary is just 3 weeks later. My 4 year old daughter says she wants a Chocolate berry lemonade cake for mommy. I ordered a chocolate berry cake (skip the lemonade part) for our anniversary. Told them write Happy Anniversary, and make it pretty. Picked it up on Monday the 21st. Beautiful chocolate cake with raspberry filling, vanilla butter cream frosting, beautifully decorated with roses and some other flowers. ( Lilly I think, not a big flower guy). Wife: This is gorgeous! Me: Wait till you taste it... Wife: Take a picture of it! Me: Too late BEST CAKE EVER!
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Shannon Bahr
I was pretty happy with the cake they did for me in November for my baby girls 1st birthday. I decided to order again for my older daughters 5th birthday with the request of frozen fever, iarrive 1.5 hour before original pickup time, the cake wasnt done, my fault, so I paid and said I would come back for the cake, it really wasnt a problem. The problem is the cake is frosted white with yellow flowers and a paper and not an edible elsa cut out and stuck to the top of the cake with my daughters name written next to it. And yes, I did tell her it was fine, my daughters birthday is in an hour and a half and I drove 45 minutes to pick up this cake, so it was take it or have no cake.For $60 I could have done a better job. Im very very disappointed in this bakery. I will not be returning a 3rd time.