Category: | Paint Store |
Address: | 811 N Circle Dr, Colorado Springs, CO 80909, USA |
Phone: | +1 719-597-6556 |
Site: | sherwin-williams.com |
Rating: | 3.4 |
Working: | 6:30AM–6PM 6:30AM–6PM 6:30AM–6PM 6:30AM–6PM 6:30AM–6PM 8AM–1PM Closed |
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Joe C
This store has the quality product, but is dismal in customer service etiquette lead by the manager himself. As a contractor visiting this store often, Ive never experienced a manager so rude and disrespectful to their customer base.....especially to women customers. I recommend Sherwin Williams Corporate offices examine their choices in managers much closer as the manager leads and teaches the staff on how they are to treat customers. Mark needs a long vacation.....or to be retrained on customer service benefits.
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Runner000517
Paint didnt mix completely, after spending hours doing all the cut-ins I see tint in the bottom of the can. Took the receipt in...got lip from the kid that sold it to me...then he said OK it was against store policy but hed give me a refund. He rang up something on the register while holding my receipt and LIED! No refund ever showed up. I contacted the store manager who said it was not store policy to give a refund. HORRIBLE customer service ....I will NEVER go back!
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Trevor Howard
Went in to buy a product that was to specifically be applied with an type of spray gun and was told left and right they had what I needed proceeded to buy the product and it would not go threw the gun that I have a lot of experience with so basically these guys are hacks that sold me a product that did not fit my needs and would not Evan attempt to correct the problem by refund or exchange dont go here if you wont to speak with pros that know there left from right
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Randall Flagg
I give this store 5 stars because of the service department. This is the main service center for all pump repairs in Colorado Springs and the guy who does the repairs couldnt be better. Mike cares about his job and he cares about his customers. Whenever Ive had issues with my pump he has always been there to assist me in whatever way he can. Hes a true pro and a asset to the Sherwin Williams family.
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Christina Kelsay
Every time I come in your store, I always receive the best customer service. Your staff is very knowledgeable and oh so helpful especially Mike in Spray Source. Hes the tops...
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Karen Sandvik
Thanks to Sam for all his help today. He took time to help me choose just the right trim color, suggest a great primer to cover up our currently RED cabinets!
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A Private User
good customer service and quality