Category: | Plumbing Supply Store |
Address: | 5975 Academy Blvd N, Colorado Springs, CO 80918, USA |
Phone: | +1 719-633-0208 |
Site: | abcplumbing.com |
Rating: | 3.7 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 9AM–4PM Closed |
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A Private User
The overall work of the plumber was great. Their work requires a city inspection. Whoever is responsible at ABC plumbing for putting in the request for the inspection should be fired! I took a day off expecting an inspection. I called late in the day to find out they "forgot" to put in the paperwork and the request wasnt made. I rescheduled for today and the inspectors tried to get to my property, but ABC failed to give them proper contact information. So guess what, it didnt happen again. Ive spent 2 days of my hard earned vacaation on these idiots that cant do squat right. Keep in mind the only work they did was replacing a shower valve. Sounds simple, but include the days Ive had to take off and the cost of the job, it adds up to about $1000 to put in a piece of hardware that cost $20. I can only describe this company in four letter words.
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Stephen Melton
I have a hydronic system that I purchased from them and have had changes made to over the last 13 years and tens of thousands of dollars. Today, I called for service, as the system hasnt been producing heat as it used to, and its late November. While not an emergency at this stage, it IS urgent. They said they couldnt get to it for 2 weeks. Thats understandable, but when I asked for a reference for someone to see it sooner, they wouldnt provide any names. And when I asked who to stay AWAY from, they still wouldnt name anyone. This is a supply store! They know who is good and who isnt. If they cant get here in a reasonable time, then recommend someone who can. And when they wont, they are no longer of any use to me. My past business apparently means nothing to them; so my loyalty to them has ended. Hello...Rampart Supply...?
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Susan Romero
ABC plumbing is awesome! I have a specific vacuum breaker on my sprinkler system that I need to replace, I went to Rampart, Home Depot, and Lowes, they all tried to sell me something else that was 3 times as expensive, that would also need different fittings. I called ABC and the guy who answered said "Yup, we have it, but honestly you could just buy the repair kit for 5 bucks" I went in and bought the replacement, the two guys behind the counter Greg (I think) and an older gentleman were super helpful, whole transaction took less than 3 minutes. I do not have time to spare, so the fact that these guys had the part and didnt try to up-sell me on a bunch of stuff that I didnt need, was a sanity saver. They are awesome and now I know where to go for future needs and I will tell everyone else to go there too!
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Agent Black
Great Customer Service and Clean Store It been a couple of years since I was last in ABC but I am glad to see their new location. Its clean, well-organized, and lays out materials in a way where I can find what I needed to find quickly. Leonard was especially helpful in helping me find a component for my sprinkler system. He advised me of the returns policy in case I would have a problem with the solenoids that I bought. Leonard was really friendly and the experience was definitely positive. At first, when I saw that the old location was out of business, I was kind of sad because they had been in town for so long. And then I found they had moved so now I have a go to for those parts that I just simply cant get at Home Depot or Lowes. Thank you ABC, I will see you again!
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Jay Scher
Worst Customer SERVICE EVER! The older guy was horrible. He actually told me he had spent too much time trying to help me and he had other customers behind me. He spent maybe 5 minutes with me and was done. I didnt deserve this kind of treatment at all. I told him If I treated my customers the way he treated me that I would have no customers. This was after he told me he was going to special order a part for me and didnt , because the order form for that week got thrown away. He wasnt interested in trying to help at all. What a Jerk! In all my years of contracting I have never been treated like this guy treated me, especially from one of my suppliers. We are supposed to be the customer remember?
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Rob Mc
IF IM LOOKING FOR A PART THAT NOBODY HAS I COME HERE. IVE HAD LOWES, HOME DEPOT AND EVEN RAMPART SUPPLY REFER ME HERE FOR PARTS THAT ONLY PLUMBING CAN BRING INTO YOUR LIFE. WHEN I COULDNT FIND AN ADAPTER I NEEDED TO INSTALL SOMETHING AS SIMPLE AS A COUNTERTOP WATER FILTER IN MY WET BAR THESE GUYS HAD ONE/FIVE ON HAND. THAT ONE BAD COMMENT WRITTEN HERE IS MORE ABOUT THE CURRENT GENERATION THAN WHAT THIS COMPANY IS ABOUT. EVERY TRADE THESE DAYS IS FULL OF YOUNG AMBITIOUS SUPERMEN THAT HAVE NO CLUE AS TO WHAT THEY ARE DOING BUT SING THE SONG THAT THEYRE THE BEST......,AND UNFORTUNATELY CHARGE LIKE THEYRE THE BE$T. ROB MCRAE
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Jackie Garton
I had an issue with the customer service and posted a review about it. The operations manager and the owner made a point of finding me. They were extremely apologetic, were very upset with what had happened and wanted to assure me that customer service is a priority with them. They went out of their way to make it right and Im very impressed with how seriously they took the issue. It really sounds like this was a one time occurrence and not a standard of this business. All of the employees, the manager and owner were extremely helpful and Id happily bring my business back to them.
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TihsreeD Lodge
We have found many solutions to our plumbing problems here. One important thing you should know: They seem to change location a lot. Twice I have called about a part, driven over an hour to go to their store, just to find out that they have moved to a new location. You would think if they have moved in the past 6 months that they would answer the phone saying, "Hello, ABC Plumbing, now at our new location on Fillmore or Academy." Nope! At least someone changed the address on Google Maps. ABC has all the plumbing parts you cannot get from the big box stores.
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bubba steghammer
AWESOME !!!!!!!!!!!!!!!!! Most awesome guys in the public plumbing supply business.... Went in with a part that no one else in the Springs had... I handled them the part and BOOM.. I needed 3 and they had them.. Drove 55 miles back to my home .. Installed all the parts and My wife is the happiest woman in the world... Remember happy Wife happy life.... Thanks you guys......
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Gary Miller
Helpful. Courteous. Knowledgeable. Patient. I get what I need first time, every time with these guys. Never had a negative experience, but please, people, do your research and know what it is you want. Theyre not mind readers and making them guess what it is you want will only lead to frustration.
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brett hl
If you need plumbing fittings skip Lowes and Home Depot. ABC Plumbings inventory is deep, wide and well organized and the staff is helpful.
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g k
Really reliable and the price is in beatable it took less than a minute to get what I needed.
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Chris McNabb
They had what I needed but the customer service is border line rude.