Category: | Bicycle Repair Shop |
Address: | 3194 Industrial Way, Castle Rock, CO 80109, USA |
Phone: | +1 720-612-7351 |
Site: | americancyclesport.com |
Rating: | 4.7 |
Working: | 12–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–5PM Closed |
CA
Calvin Lennberg
Marko was extremely condescending towards me when I asked him questions about my bike he was working on and also when I asked about a brand new bike. He might have been having a bad day, but as a business owner you NEVER make your problem your customers problem. Also he promised it would be done in 24 hours and 48 hours later when I still had not received a phone call that it was done I showed up to pick it up and it wasnt done yet. He claimed short staffed, etc... again dont make your problems your customers problem. I decided to test the bike before paying him and sure glad I did. He changed the chain and rear cassette and charged me for a tune/install. When I got on the bike the chain would fall off every single time I went to change the gears. He fixed it very quickly I was impressed by that it actually took him less than 1 minute to fix the issue. No doubt he is talented. However then when he rung me up he tried to charge an additional tune fee. He never told me he was going to charge me more. End all, he is good but he is also very unprofessional and wont treat you well. I wont ever be going back for anything from his shop in the future. I will drive the extra 30 minutes to the next bike shop because its worth it!
MA
Mark Putnam
I have been to this bike shop several times. Marco has always taken great care of me and my bikes. He is the true definition of bicycle enthusiast. He shares that passion with his customers. Marco took the time to get into the different ways I was going to use the bike. Typically, that leads to the sales person showing the most expensive bike in the shop. Not here. Marco actually started me out pretty low in the price scale. He explained the difference for each bike. In the end, I bought a close out deal on a 2015 Anthem and got a smoking deal on it. Marco took the time to tune the bike several times during my test rides. He got it just right to give me the best feel for what I was looking for. Take the time to stop by and see what these guys can do for you before going anywhere else.
CH
Charlie Wilson
After being away from biking for many years, I decided to give it a try again now that Im retired. Marco was terrific in helping me find the right bike and all the necessary equipment to get my "knees back in the breeze", as he loves to say. He took all the time necessary to answer my questions and make me feel comfortable about what I was purchasing, while at the same time, not pushing anything on me. I highly recommend this shop to anyone interested in biking.
JE
Jeannette Dillon
Ive been dealing with American Cyclesport for over a couple years and Marco is amazing. I know nothing about bikes except that I Love to ride. The first bike I brought him, he answered all my questions and treated me with respect. The pricing is very competive and I am currently in the process of buying a bike from here. I also have referred many people to Marco and he never disappointed. He is an AZ alum. Thank you
KE
Ken Bush
Marco was referred to me by a friend and he didnt let me down. I had a few issues with a used bike that I bought. Marco fixed it up to be in great and safe riding condition. On top of that he operates his shop with integrity, treating people fairly.
ST
Steven Sawyer
Best bike shop in the Denver Metro area. I have purchased 2 bikes from American Cycle Sport. The owner Marco is fantastic to work with. Full service tunes and tons of inventory. Finally a bike shop that operates with integrity!
DO
Donald McAbier
The staff at American Cyclesport was terrific. They were very thorough and patient helping my 70 year old parents get new bikes. Now they have properly fitted bikes and can safely enjoy some some fresh air.
SA
Sam Scott
I drove up from the Springs to purchase my bike from Marco. He was more helpful and competitively priced than my local shops. If I buy a new bike around here in the future it will be with him.
JA
Jacob Schnur
Marco was very friendly and quite helpful. I was able to find what I needed for the Elephant Rocks bike ride. I traveled from AR and was looking for a bike store. Thx
ED
Ed Tokarski
Great products, great service. Marco always takes care of what we need. Worth visiting for new bikes or accessories.
JA
James Warfield
I just bought our 4th bike from here. They have been helpful every time and the prices have been great.
SH
Shawn Busby
Have purchased 3bikes from Marco. Good service, knowledgeable, and always easy to work with on pricing.
MA
mark phannenstiel
Best Bike shop in Castle Rock. Marco has raised the Bar. He has a damn good mechanic as well!
BR
Brian Cain
Great business, ever so helpful!
JO
John Imre
Top notch services & products