Category: | Pet Supply Store |
Address: | 5700 W 120th Ave, Broomfield, CO 80020, USA |
Phone: | +1 303-466-5971 |
Site: | willowrunfeed.com |
Rating: | 4.3 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM 10AM–5PM |
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A Private User
This store sells great products. I buy high end dog food for my dogs because Im very picky about their diets and I dont want them to be eating a bunch of junk that isnt good for them. I also buy digestive enzymes for my dogs, because I have a boxer with terrible gas (whos boxer doesnt have terrible gas!?). The employees at the store were the ones who suggested the enzymes in the first place, after hearing my dogs symptoms, and they gave me great suggestions as to which would work the best for my dog. My dog no longer has gas, at all, so I want to thank the employees of this feed store for their help! They definitely care and they definitely take the time to help you find the best products for your animals. I trust that anything I buy there doesnt have a ton of preservatives, additives and junk my dogs dont need and shouldnt have. The only down side is that sometimes service is extremely slow! Like another reviewer said, DO NOT be in a HURRY when you go to this store. They do take their time to help you, but that also means they take their time to help the person in front of you. Each employee is very knowledgeable, which often means you will be there for a while listening to all the education they are willing to provide. Ive gotten great suggestions, but Ive also spent way longer than I wanted to and felt I needed to at the feed store! Also, sometimes when you go to the store, the employees are outside doing chores or something and you have to wait a while before you find someone to come in and help you! I still go back. I still like the staff. I think its worth it.
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Keni M
You will NOT find nicer, more customer-friendly peeps than at Willow Run. Every time I go in, I end up spending 3 times more than I had planned. Mostly because I want to just hang out and see everything - the atmosphere is inviting and you want to stay and chat. I have seen lower prices on many things at Willow Run than at a big chain Petco down the street, and some things may be slightly higher. But, I really really want to support small business, so if something is 50 cents more, then so be it. I would like to see more small businesses succeed today, and you dont get knowledge, customer service and someone demanding to carry your chicken feed to your car for Walmart prices. For the stuff I buy, Willow Run has had matching or better prices than Big Box.
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A Private User
Ive been to Willow Run a few times, as I own multiple pets. The food they sell is extremely overpriced (you can find it for much less online), and while they have many options, they refuse to sell quite a few products. The staff is great, however after meeting the co-owners I must say I will never give that business any money again. The owners are condescending, "know-it-all", and downright disrespectful. There is a reason that the business only has 2 employees that have been there longer than a month. I personally have witnessed one of the owners speak extremely rudely to an employee. In addition, the kennel has a "doggy" smell and always seems to be a mess. I would never board a pet there.
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Charlotte Parker
Understaffed as of late, tired of waiting in long lines only to find out the product I need is not in stock. Today trying to buy cat food cost me over 20 min because Georgia couldnt figure out how to run credit cards. One client in front of me and I was never acknowledged by her. Finally another staff member who did seem friendly but was busy assisting with something else explained to the owner (Georgia) how to run credit cards. Honestly if you cannot run the front of the store, please hire help to do so, though they do have high turnover Ive noticed so perhaps they dont treat employees well, judging by the service I got today.
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Christine Garcia
What a Gem of a find! This place is a One-Stop shop for all things Animal, Domestic AND LiveStock! The Pricing is Amazing, for Excellent-Quality food, and beats Any other place that I have bought from! For example, a 40# bag of VICTOR Senior at Remingtons Pet Spa was $63, with Tax, here at Willow Run that same 40# bag is $37.99 plus tax! HUUUUGE DIFFERENCE! BIIIIG SAVINGS! Also, Marty has to be the Nicest, most Helpful young Man that I have had the pleasure of doing business with! Thank You Willow Run! You have earned a new customer! ❤
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Laura Schofield
This is one of the only places near us - and its 20 miles away - that carries the healthy dog food and treats that we feed our dog. They dont sell any of the inexpensive, unhealthy dog food that you see in the grocery store and chain pet stores. The prices are a little higher only because they carry better brands. Its worth it. The owner and people that work there are well informed and very enjoyable to talk to. And they welcome pets in the store! I highly recommend Willow Run to animal owners.
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Eric Ault
Lots of great natural pet treats and foods, and the employees and owners are always super nice. However the prices have become absolutely exorbitant. I stopped buying the dogs food here a while ago, good brands but none are worth 60 bucks a bag. We swung by to grab some treats/chews the other day and got three chicken feet and a couple small bully sticks for over $40. Its just totally outrageous. Good stuff, nice people, prices are too inflated.
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Samantha Barkus
Great place! They staff are very friendly and very customer service oriented. We used to be corporate petstore people but after being treated so well by the staff here we switched! Best decision ever! We feel much better now that we have a kennel that we trust and we know that our pet food purchases are supporting small local buisness that really values their customers. I would definitely recommend!
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Jen J
This place is amazing. They carry a variety of healthy dog food brands. Averaged priced items. I have an older dog with food sensitivities and is a very picky eater. The employees took their time to help me find an appropriate food for her. I have been going there for years and will continue to do so. Cant sing their praises enough!
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Heather Rood
I wouldnt call this a feed store, more of a glorified, overpriced pet store. Real feed stores have actual bales of hay out back, not just the bagged kind. And at a real feed store you can get 10 lbs of rabbit food for $7, not 5 lbs for $18. It was like a yuppie version of a feed store.
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Jerry Lancaster
This place is smaller but really nice with friendly staff. I used to get my chicken feed primarily from here, but theyve been priced out by the big box stores for me. I still go here whenever I need something for my animals (dogs and chickens) other than food.
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Megan Wilson
Great place for health dog and cat food, fun toys and really helpful employees. These guys and girls wont let you carry anything out to the car! They go above and beyond every visit and are always making suggestions for better items for me and my pets.
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Jay Lee
Only place that I have found that keeps healthwise in stalk, yes online is cheaper but its actually more because of shipping. Ive always had good, prompt service. One guy is stuckup but I think its his personality. The rest of the staff is very nice.