Category: | Beauty Supply Store |
Address: | 12415 E Mississippi Ave #104, Aurora, CO 80012, USA |
Phone: | +1 303-577-0144 |
Rating: | 2.2 |
Working: | 9:30AM–7:45PM 9:30AM–7:45PM 9:30AM–7:45PM 9:30AM–7:45PM 9:30AM–7:45PM 9:30AM–7:45PM 11AM–5PM |
DE
DeAira Potts
I will never come to this place again. I was on a journey to find 5 wigs for my vacation. First entered the store and there were only two other customers in the store with 2 employees from what I can see when entering. Walked around for 10-15 minutes still not greeted until after reaching for my 4th wig that someone would finally assist me. Then was advised I need to purchase a cap for a dollar try on due to sanitary reasons(understandable) but then they say I can only try on three wigs because they dont like to keep bringing them down. So basically they dont care to sell a person the amount of wigs they want KNOWING no lady is going to buy a wig without trying it on at least. Dont worry I took all my cash to another store willing to offer me suggestions and purchased them there. Clearly a place that is not aware they are open because of customer!
DE
Desi Vigil
Very rude the lady at the front seemed irritated and made me feel unwelcome. From the minute I walked in and asked her to direct me to the clipin extensions she said "you wont find anything for under $90 in your color" with a very rude tone and I didnt ask for a price. Its like she assumed I was broke so didnt wanna help me. But I have plenty money I just finished working out so was in sweatpants. I found hair I liked without there help but didnt buy I refused to give them a penny of my money. Im hard to make mad but the way I was treated made me very angry.
HE
heart lee
horrible customer service!!!! there was a rude girl probably in her thirtys. she had a terrible attitude and when we showed our dismay she actually released the most discussing gas i have ever smelled in my life, we tried to get away from her as she followed us around purposely doing it again and again. we were shocked as she followed to the door and smiled with a sick sense of humor like smile to skunk us out of there. I would have to be forced to ever walk through that door again and eould certainly vomit at the thought of that monster. beware OMG.
CH
Cheria Cauley
I used to love this place, but Im not shopping here anymore. I walk in normal deal, normal thing I buy my hair its 64 dollars. I paid with card and used my own pen!!!! The red head guy who works the cashier gonna say I stole the pen. I was like is this really happening after I pulled it out of my purse AND spent money here we argued... I know petty but in customer service the customer is always right, I know for a FACT it was my pen, and I spent good money there. Ending: It really upset me, Im not going back I will be ordering hair online.
YO
Yolanda Spotted Horse
I wouldnt recommend spending your money at this store. The owners and staff lack customer service skills. They are very rude, and were more attentive to watching their products than helping the customers. (I kid you not. I heard three different women have to ask them for help - it really made for a bad shopping experience.) I will never go back to that store EVER. I hope you go else where for your products. Nobody should have shop in that kind of environment.
DI
dijah trout
They make you give a star.....the people in this store watch/follow you, they get very mad if you record them doing so. They follow small children around, and wont ring you out untill they find everything the CHILD may have picked up..... Id rather shop online than go to one of these awful shops, they do not know or understand customer service. They also dont know or understand the product they are selling. Bad experience everytime!!!
JO
Joella Baumann
Showed up 5 mins to 8 p.m. and they (employees/owners) were walking to their cars. They watched me walk to the door and see it closed and got into their cars and drove off. If your hours are until 8 p.m. stay in the store and open until 8 p.m. I doubt that if I had gotten there 10 min til that they would have been open because they were already walking out. This isnt the first time. I wont spend any more of my money here.
AL
alainadavon
Great selection. Ive shopped here several times. This time, I needed a little more help than previous visits. The woman who helped me was very eager to assist. She at first thought she was out of stock of the product that I was interested in, but she insisted on remedying the situation, and eventually discovered the product in another place. Super nice and helpful.
DE
delta 14o6
I dont know why there are such bad reviews.. I have been coming here for 6 years because I love theuir. And have never had an issue with customer service. The ladies are always very helpful, knowledgeable, and always offering to help me find something if I am looking for something different. The hair is great quality for decent prices.
WH
Whitney Taylor
HORRIBLE CUSTOMER SERVICE!!!! Rude, doesnt want to help! The lady always has an attitude and seems like she doesnt like blacks. I caught her rolling her eyes a few times at customers just having conversations!! Clearly only in it for the money. The one on Mississppi is better and MUCH MUCH better customer service.
DA
danielle jones
They were not rude to me but a lady that was sharing a mirror with me they wanted her to use the small mirror. There selection of hair is limited and you have to pay a dollar to try on wigs and can only try on three not even really worth it
KE
Kellee Bell
Not sure about anyone elses experience but mine was very pleasant thankfully!! They had the exact hair I needed, were very kind, and didnt treat me as if I were about to steal anything. Ill be back for sure.
CO
Coco Spencer
Best hair store in the Denver Colorado area.... especially for black ladies looking for quality at its best price, I travel from Lakewood CO every two weeks cause its well worth it
MA
Maryum Hill
Over priced didnt like the racist vibe following people around giving attitude like no Im spending my own money give more respect !!!!!!!
CA
Candy
After an epic fail with another beauty supply I came here and was shocked at the level of service I recieved. They are so nice!
SE
sena s
This is the worst and most expensive beauty supply in the whole state of colorado. They have a horrible customer service.
AP
April Long
Trash all outside their store. Feel like dont be a menace, "Hurry up and buy. " Dont treat your customers like thieves.
SH
Shulawn Avant
Ive been going here, they are really helpful. They have everything you need, and really try help.
TH
The Besttt Everr
Been coming here since i was 5 so i grew up knowing the workers great costumer service
BR
Brakayla Johnson
Rude Asian man that works there ...not helpful at all.. Bad customer service
SH
Shannon Curry
Ive been going for years, great product, and amazing price love them.
IN
Indya Clark
Very rude staff, great products
RA
Ramy Keita
they dont even deserve a star
OZ
ozrenetta howard
They have a decent selection
TO
tonya Thompson
Lots of hair products
ES
Estifanos Siyum
Customer service 0.
SE
Selah Johnson
Terrible staff
EA
Earlene P.
Friendly