|Category:||Office Supply Store|
|Address:||5550 E Broadway Blvd, Tucson, AZ 85711, USA|
|Working:||8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–8PM 10AM–6PM|
They probably have everything you might want but good luck finding it because products are thrown willy-nilly around the store. Even the ads are random. Searching for an office chair, we found various items on all 4 pages of the current ad, rather than placed together - and almost no connection to the chairs placed all around the store. Signage was incomplete and if there were any sales people it wasnt obvious - we never saw a single person on the floor in over an hour of shopping. Another example: post-its. Rather than being placed together so that a comparison of sizes, colors, and prices could be made, we found 4 different groups of post-its - accidentally - which seemed to be without rhyme or reason. We did finally find one of the doorbuster items from the sales flyer, and there was just a single package on the shelf - we never found any sales staff to ask if more of the product was available, and left having spent 50c rather than purchasing the $250 chair or any of the other items we wanted.
If I could give it no stars, I would. Took in a disc for them to print out a PDF file off of. Not only were they unable to process the printing order, they nuked the disc, told me that scratches were to blame when I came back later complaining that my disc was wiped clean. They sent me to someone who does not buff discs, but they referred me to someone who does. Even after buffing, it didnt work. Took it home, my daughter spent time referring to the internet and fixed it. Office Max screwed up the disc when they rebooted their computer because they couldnt get the file to spool up. I dont hold the gal responsible who did it-she didnt know any better. Even their "tech" support guy didnt know any better. Even manager admitted they really dont have tech-savy people in the building. Buy your supplies there is you must, but dont let them touch yourself or expect them to know details about their own business.
Likely the worst experience for office supplies. James chatting up a storm on the phone while puffing away on his e-cig. I cant believe this guy is on the clock. Chitchat about what kind of printer he has at home and the ability of his home printer to print on envelopes, the person on the other end of the line wasnt getting a word in; this was the Somkin James Show at OfficeMax. This wasnt even a sales call; this was some guy puffing and bragging on what he has for personal use while a line of customers awaits. Finally off the phone, a few more puffs, wanders to me, first in line, and wanders off again to help someone else who was just arriving leaving the four customers in line waiting. F-him! Theres no end to the pathetic service at this location.
About 45 mins to print 18 pages. Customer in front of me had an incorrect spelling on an invitation...despite the line and being the only one at the desk, employee decided now was a good time to fiddle around with Photoshop and scanning. Employee #2 finally shows up, thank goodness, but oh wait, its only because employee #1 is leaving for break. He never came back. Now employee #2 is photoshopping. Facepalm. Employee #3 eventually came over to help about 10-15 mins later, was very nice but 1/10 computer skills. Had to walk him through it. Nice dude but painfully long experience.
Compared to other Office Max/Depot stores in Tucson, this one has slim pickings. I came in for some basics -- a set of Pentel Pens, toner and a calendar. The writing instrument section has shrunk down to a few brands, and they didnt have mine. The store had celebrity poster calendars, but none of the basic monthly business calendars we use. I did get all the toner for my Epson printer, but man was it expensive! $104 for the basic 4 colors. The next day I went to the Office Max on Wetmore and got everything I needed.
Theres only one reason that we didnt like it and that is because the salesman told us that the printer that we had bought did not have ink included with it but when we got it home we had found that it did have an concluded and we had spent an extra $60 that we didnt need to spend but it was a great deal though we save $60 overall
Filthy store with zero customer service. We wanted to buy a specific desk and office chair. Couldnt find an employee to help, they avoid customers. The floors and shelves are filthy and falling apart. Even the exit door was broken. Youll need to manually pull it apart if you want to get out. Go elsewhere.
Extremely friendly staff, and they try to help you save money by giving you other options. Several times Ive walked out spending less money than Ive planned on. They offer a discount on prints and copies for students with valid student ID as well, so make sure you take advantage of that if youre studying.
Chris in the Printing dept. Is the best customer service agent Ice felt with on a while. Hes polite , helpful, knowlegable and professional. He makes the regular trips to get my printing very enjoyable.
This store really suck I was going to purchase a new computer system and there was no one to help. Even though there was employees in the store I was ignored. Best Buy had better service.
The manager Angel was very patient with me as well as helpful. I would recommend this office Max with out hesitation to everyone I know. Thank you Angel
Not too many friendly staff if you can not find want you are looking for. Cashier just rung up our purchase and said anything to us.
Friendly service. I am rather disappointed theyve done away with their teacher discounts. Now they only offer periodic coupons.
Ivory in the print department is the best! I get things made here for work and the quality, speed, & pricing is great!
Has all your office needs. However, if you want your supplies to look pretty I suggest Target.
Good selection of products, knowledgeable sales staff to help you make the right selection.
Found what I came for with assistance from the store clerks who were courteous and friendly.
Excellent service from Ginger! She was very helpful and knowledgeable about products!
Staff really helped me out... to create programs last minute for my fathers funeral
Staff doesnt have a clue as stock is a mess, that is what there is on the shelves.
marco antonio monteros
No te atienden bien
The printing service was amazing, definitely would go back. 10/10
Good place, helpful employees.And theyll match Amazon prices.
Needed copies...self service was convenient...no long lines.
It offers alot but does not have very competitive prices.
I love how they have so many art/school supplies and ect.
This has all the supplies you need for a home office
Very clean and the staff was really knowledgeable!
Not enough helpers . Had to wait way to long.
Phone repair was quick and done well. thanks
Great customer service. Prices are so so.
Mark & Roseanna Stephens
Amazing!! Awesome customer service!!
Always helpful and has what I need.
Very helpful and friendly staff.
Good service! Nice employees.
Quick easy, and convenient.
Clean store, helpful people
Friendly attentive staff!
Good price and service
Always someone to help
Trisha Olivas Pho2gr4
Fast friendly service.
Sales are great!