Category: | Used Car Dealer |
Address: | 3405 N 1st Ave, Tucson, AZ 85719, USA |
Phone: | +1 520-293-3324 |
Site: | canyonautotucson.com |
Rating: | 4.8 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–5PM Closed |
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Christopher Ray
Canyon Auto Sales has nothing but positive reviews for a reason - They are genuine and are REALLY there to help! Ive never been more comfortable and at ease, at of all places, a car dealership! --- Yes, I said it. An actual 100% positive, no BS experience at a place most of the general consumers dread to visit. If Andy and the rest of the crew would have had Spa music playing in the background, I probably would have felt that I needed to tip them once we were done signing the Purchase Order. --- I know, a bit over the top, but, Im trying to give you a visual ;) These folks understand the value of customer service and they truly practice it to perfection. Whether you are a parent in the market looking for a vehicle for one of your kids, or you just are ready to trade in your car for something new, this is the place to go! The prices are more than fair to where you almost have to rub your eyes and clean your ears once you get there because you will not believe it! You may even do cartwheels then feel like skydiving once youre done!! ... Okay, okay, again, Im being a bit over dramatic, but, you get where Im going :) On a more serious note, one of the biggest reasons I have waited so long to get a new car is because of my past experiences with other dealerships of getting lied to, treating me like they dont want my business because I dont want a nicer and more expensive vehicle, etc. I would have never thought buying a car would have been as simple as it was at Canyon Auto Sales. Andy, Justin, and Cindy, thank you for such a positive experience and making me feel like family. You, definitely, have a new customer for life.
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Greg Burgess
I located a vehicle online and responded to Canyon Auto Sales to look at and test drive the vehicle. This was my fourth dealership to visit that day. Might I say that I was pleasantly surprised with my overall experience. In the past, I have been hesitant to do business with the smaller dealerships in town. My opinion has now changed as a result of doing business with Canyon Auto Sales. I was permitted to take the vehicle to my wife while she was at work during the test drive on the west side of town. After determining that I wanted to purchase this vehicle, a fair purchase price was agreed upon. The overall staff interaction was a great experience. It included a "no pressure" environment as you wouldnt typically expect from a car dealership. After purchasing the vehicle, I noted several issues with it and contacted Andy (owner) via telephone. Andy simply instructed me to bring the vehicle back and he would take care of the issues. The vehicle was dropped off just prior to the close of business. The following day, I received a telephone call from Andy informing me that the repairs were complete. After this experience, I felt it was necessary to pull Andy aside to speak with him individually. My conversation with him was simple and genuine. I informed Andy that my overall experience was so positive that I wouldnt hesitate to purchase additional vehicles from him in the future. In closing, Andy, thank you for the wonderful experience and I wish "other" dealerships practiced business in the same manner you do! Thank you, Greg
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Wesley Gurr
We bought a 04 F-350 with 89k actual miles that was exactly as the presented it. It has been my experience (Im 70 so have a little) as a car guy since I was a kid that used car lots and sales people are more often that not sketchy at best and had intended to look at a different truck when we ended up at Canyon (my wife and I originally ment to go to a different lot) and saw this F-350 and while we were looking it over we were approached by a salesman (Luther) he was very cordial and not at all pushy, he gave us the current info about the vehicle, said the engine had been gone thru and cited a few other things that had been done. While on the test drive (without Luther) we realized this wasnt the truck we originally drove to Tucson from the Prescott area (200+ miles) to see but the way we were treated by Luther and his sales manager was awesome. Also Luther mailed us all of the receipts for all the work that was done while the truck was at Canyon which was in excess of 3 grand! If we ever need another vehicle Canton is the 1st. place well look. Thx...Wes
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Ashlee Lewis-Hagin
My Husband and I stopped by Canyon Auto Sales to look at a 2012 VW Passat TDI that was for sale, we had been looking for a Diesel Car for quite some time so we were excited to check it out. We read some great reviews about Canyon Auto and we wanted to see if they lived up to it! Luther was our sales guy and he was awesome, he wasnt pushy, he was just there to answer questions and give us great info and advice! I have many family members that are in car sales so I know what to look for, with that said, Luther and Canyon Auto are legit! After the purchase I ran into a few very small issues with the vehicle and they took care of them right away and were very accommodating! I will definitely recommend them to my friends and family!
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John McLaughlin
I was looking for a 2006-2007 Jeep Liberty with low miles, but everything in Iowa had rust already starting on the inside of the doors from winter road chemicals. Found one at Canyon Auto Sales with just 52000 miles. They description over the phone was detailed and they had plenty of photos to make sure we werent surprised. They even arranged for some new tires so we could just grab they keys and go without messing with getting fresh rubber installed elsewhere. Yea, it is 23 hours of driving from Tuscon to Des Moines, but finding a fresh, low mileage Jeep at an honest dealership was worth it. They even added a 3000 miles warranty to make sure we were covered on the way home.
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Miguel Fleishman
Our mantra has been never to buy any vehicle from a lot - only private party. My view has changed since we first started looking at 2006 Honda Ridgeline at Canyon. Andy, Nick, Jen, and Justin were truly wonderful to work with. I have no question about the integrity of this group. I never felt that I was going through the whole used car salesman runaround. This group is straightforward and easy to work with. I appreciated their kindness and willingness to work with us through out the process. While my general view of the used car lot has not much changed, Canyon Auto is true carve out and outlier. So pleased we found them.
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William Tatz
I went and checked out a Nisssan Armada. It was pretty well priced, but since I dont know much about cars I took it to my mechanic. The vehicle was leaking from the radiator and from the a/c in the back and they estimated that the repairs would be a couple grand. Im not saying that Canyon did it purposefully, but its certainly a good idea to pay to have the car checked! When I brought it back they said they would have it checked out and give me a call on Monday, but I never got a call back. Im not rating them as a 1 because I dont think there was intentional deception, but it doesnt say a lot about their business practices to me.