Category: | Wine Store |
Address: | 403 W University Dr # 104, Tempe, AZ 85281, USA |
Phone: | +1 480-967-5643 |
Site: | topsliquors.com |
Rating: | 4.6 |
Working: | 9AM–12AM 9AM–12AM 9AM–12AM 9AM–12AM 9AM–2AM 9AM–2AM 12–10PM |
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Andre
I used to be a frequent visitor at Tops because their selection of beer, wine, and spirits is incredible; however, my patronage has been permanently lost. I had a recent poor experience that was not only disturbing enough to merit calling the police, but when I attempted to remedy the issue, it was more trouble for me then it was worth. A few weeks ago, I stopped by Tops to pick-up rum for a meal I was preparing. I approached a man at the counter who was distracted by his text message and asked for assistance with locating the rum. The man behind the counter looked up at me, then back at his phone, slowly meandered around the counter, stood in front of me (still looking at his phone), then said simply, “Ok, what do you want?” I responded, albeit not politely, “you would know if you weren’t texting”. The employee told me to find it myself before shouting that Id better leave. He physically touched me and shouted at me about an inch from my face to intimidate me. I asked the other employee (who was clearly upset) for the manager and was told that the very person who was shouting at me was the manager. I was shocked, and as I was leaving the “manager” threatened to “f***-up” my motorcycle. I never raised my voice or swore, nor did I insult him personally. I simply pointed out the poor customer service. I even would have accepted being told that he needed to send the message and would have waited. Instead, I was ignored the threatened. I attempted to reach the owner to give him a chance to resolve the issue before posting this. He is apparently impossible to find. I went to his other store (Sun Devil Liquors) and was told that they do not know how to reach the owner, adding being lied too to the list of my grievances. They may have the best selection and best prices, but if this continues to be their idea of good customer service, I will not give them my business or risk my health by disagreeing with them on their property.
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Gypsy Lizzard
Tops has every bottle of beer made to man kind. Surely if you cant find it there you made it up. This place is no more then a library of congress of liquor. From beer to whiskey and everything else in between. It seemingly overwhelming when you first enter but you start to look around then you get lost and amazed of just how much your favorites costs but suddenly entertained on the selctions they have on all sorts of spirits and wines. A selction from standard to extotic to things you never heard before. Kegs to individual beer bottles cases of wine to boxes of rum. The staff is really knowledgeable. They like to be up on things and customers find in fun to quiz them from time to time or they just teach you something. The other thing about them if they dont have it theyll get it for you. If you need to know it they teach and share the knowledge about it. If they cant teach you help you or bring it to you, they will know someone who can. To help out what you need.
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Blythe Mariano
I bought beer tonight from my favorite brewing company, Mable. However, the conditions the beer is stored in and cared for is incredibly poor. The beer was not only outdated but it was hot to the touch and exposed to severe lighting conditions; both of which produce a bad tasting beer. That is what happened in this case. I have been going to Tops for over a year now and have never been dissatisfied, until tonight. My beer was completely exposed to the wrong elements, which left me with a disgusting tasting beer. They seriously need to consider having a better method to storing their beer and have knowledge about what can make a beer turn sour. If they wish to have a wide selection they also need to learn the basics of handling a product, to provide only the best to their customers. This was definitely the last time I buy from Tops.
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Andrew Burchill
I swear allegiance to Tops Liquor. There is no other liquor store but Tops. All hail Tops! But actually, this is my favorite liquor store of all the liquor stores Ive ever frequented. Amazing selection; funny, helpful, and expert staff; and often really cheap prices. Anecdote: Goose Island in Chicago produces a limited edition Kentucky Bourbon County Stout once a year. Even in Chicago, getting ahold of one of these bottles is somewhat difficult and expensive. But Tops is well stocked. I even ended up buying a few bottles here, and taking them home to Chicago with me for Christmas!
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Brendan Butler
Cluttered, crowded, a dive bar in the form of a liquor store... And its amazing. Ive been visiting tops since 2009 and its the best liquor store Ive ever been in. So much selection, so many good deals, employees who actually know good alcohol, and a prime location. Ive even special ordered a few bottles and they came in without a hitch. Plus next door is their tasting room: Taste of Tops which is the best no frills, "I just want to sit and have a drink" bar in Tempe. Long live Tops.
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Joshua Bellman
Tops is the only spot you should purchase your liquor in Tempe. Forget going to the grocery store, they have an unbeatable selection and generally better prices than any other local stores. Cruise next door and they offer an awesome selection of beer and wine in their personal bar. Grab a beer or wine flight and mingle with the cool crowd that hangs out there. The people that work there are awesome too, especially Ben, super knowledgeable friendly dude.
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Geno M
Best liquor store in Tempe! Pretty much my go to spot for any craft beer. Has basically any beer youd want aside from the rare stuff you wouldnt get anyway. Service is always great, and prices are pretty fair. They also have a good wine selection for when I dont feel like wine. Liquor is also more than plentiful, but not exactly my cup of tea. Check it out!
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Michael Comroe
Nothing wrong with the store, or the alcohol. Awful place to have CO2 tanks filled. NO scales are used in filling tanks. They were only capable of putting 2lbs in my CO2 tank (needs 8 more to be full) and still charged $10 for the service. Take your CO2 tanks elsewhere
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James Keary
Pretty good selection of most things. Rum selection does not have as many unique brands as before. Still of you dig around you can find some good selection buried on the shelves. Just becareful the shelves are really full, im amazed more bottles dont end up on the floor.
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Matthew Schulz
Cluttered, claustrophobic and full of gems. You wont find a more comprehensive indie liquor store in the state. Buy everything from King Cobra to Balvenie 17 to French wine and everything in between. It may not be organized but youll find something to like here.
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rez99999
Incredible place, no shortage of interesting and fascinating items. Its like a total wine but not corporate, and everything is condensed. Build your own six packs of beer. Rare and lovely liquors in abundance. Workers are always kind and helpful.
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Thomas Kramer
Truly a helpful and amazing staff, called me to let me know bottles have come in, always try and stock new different alcohols. Im trying to build a home bar and Tops has been a huge part of it. Will always go here first. Thanks team!
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Ryan Painter
This place has something for everyone and a few hidden gems amount the countless bottles of great things. If they dont have the exact thing youre looking for, ask them! They can usually order it for you without a giant mark up.