Category: | Furniture Store |
Address: | 350 E Bell Rd, Phoenix, AZ 85022, USA |
Phone: | +1 602-863-9955 |
Site: | furnitureaffair.com |
Rating: | 3.3 |
Working: | 10AM–6PM Closed Closed 10AM–7PM 10AM–6PM 10AM–6PM 10AM–6PM |
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laura oglesby
I have been to the store on a few occations. At times you can find good deals but they are far and few between. They ALWAYS have the 20% off "sale". If you buy bedding MAKE SURE you verify the size prior to purchasing. They mark alot of them as queen and in reality its king. When its a fitted comforter that doesnt work and they wont take a return. This happened to me and also my mom. They tried to make me pay for a piece of furniture their employee badly damaged loading from the store. Bring your own people to load as you will be held responsible if their employee does damage or youll be the owner of damaged goods. The ruddest people Ive ever had to deal with and the bedroom set I bought is so cheaply made I wish I wouldnt have bought it. Be careful when shopping there! Their prices arent even that great so save your gas and shop else where. Only a 1 star because they do do a good job of staging in the store.
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Lynsi Brady
Staff is just as bad as at Ashley Furniture or any other place. They follow you around and constantly ask if you are doing ok. Super pushy with sales and I feel like they just make up prices on things that may get miss tagged. Prices have gone way up since their move. I have noticed several pieces of furniture from Bombay, Thomasville and potato barn their that are more expensive at furniture affair than the original store it came from!!!. Not cool. The women there take SO long to check out your purchases and ask way to many personal questions. I was completely annoyed and just wanted a quick and normal check out. Seriously the women staff is what makes me not want to ever go back along with increased prices. Blahh. Was a major fan but not anymore. Try another place to shop not worth going here!!
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petina johnson
If I could give this place a NEGATIVE 5 I would! Service toward non-White customers is truly pathetic. Received no greeting as I entered the store, while the White couple behind me were kindly welcomed in. Two male employees walked the floor inquiring with friendliness if each person needed assistance, while I was not even acknowledged and completely skipped over. Interestingly i found wall art that I admired but after considering how I was treated this business will never get a dime from me. Perhaps the owner should strongly consider management and customer service training for the employees working here before you lose more potential customers.
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Lisa J
the owner is a real piece of work, I have purchased from the store several times. I mentioned one piece never fit the space and she yelled at me and got really intense. She said they have no return policy or exchange, I did not ask for either. I asked another employee if they knew how angry she was and they told me she was the owner and they hated working for her. No thanks Nancy. Your mostly dated goods can collect dust.
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Brandon T
Furniture Affair is a fantastic place to shop for hard-to-find items for your home. While every staff member is nice, I find Michelle to be especially kind and helpful. You tell her what youre looking for and she will help you find it. Support local, shop here!
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Deanna Kwochka-pritchard
I was shocked at the prices there. You can buy the same things brand new for cheaper. There was a lamp in there that had the shade all torn and they wanted 79.00 for it. Like seriously???? Wont be back
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Donna Boetger
Drove all the way from Anthem today, Tuesday, and store was closed. Sign on door says "Closed Wednesdays".....Not a great way to do business.
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Robert Reynolds
This is a good consignment store, well laid out with new items being displayed weekly. Staff is very willing to help.
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Tina C
Loved this place! All kinds of furniture at low prices. Not just furniture either; rugs, signs, decorative things.
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Destiny P
Love this place, amazing owners extremely friendly, great inspiration and I hope to try to painting class soon!
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Donna Jones
Mostly furniture from model homes. Prices vary and selection could be hit or miss. Worth seeking out.
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A Private User
Great store with lots of treasures. Staff is friendly but not pushy - will leave you alone to browse.
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anita mercer
Love this place, great service, bought many pieces of furniture and one Persian rug over the years
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Linda Gates
Great place, wonderful finds and prices! Totally recommend it
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A Private User
overpriced used junk