Category: | Florist |
Address: | 3150 E Cactus Rd, Phoenix, AZ 85032, USA |
Phone: | +1 602-867-3400 |
Site: | phoenixflowerama.com |
Rating: | 2.9 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 9AM–3PM Closed |
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Katherine Hillman
I just received flowers for Mothers Day from this florist (32nd St & Cactus location in Phoenix). They were supposed to be delivered yesterday (on Mothers Day - I doubt they were even open) and they claimed they tried, but did not call or make other efforts. No sticker on the door. No efforts with neighbors. The arrangement selected by my daughter was beautiful. The delivery? Six pink roses, lots of little wimpy carnations, some burgundy mum type flower - small, very minimal among of greenery. This was not artfully arranged but shoved in to a too tall vase. Water a bit gray and slightly murky. If I could post pics I would. Delivery was about 1/4 - 1/3 the size the arrangement should have been. VERY poor service. No skills with flowers. Do not waste your money here.
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A Private User
I have lived in Phoenix only 3 years ! I used this place for my wedding and rthey did a great job ! every year I used them to send flowers to my wife on Birthdays and valentines day ! I ALWAYS send Carnations and they know this , Now they do not send carnations for valentines day only roses ! That is Bull ! I spend close to a $ 100.00 every time I send flowers / with balloons , bears etc ! and the way the lady treated me on the phone yesterday ! I would fire her butt ! Was told I can come and get them myself , That they would not deliver them ! I WILL NEVER USE THEM AGAIN ! and will tell everyone I meet at my business not to use them ! Really ticked off !
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A Private User
I called to put in a purchase for an arrangement for a friends childs funeral...It turned out I called the wrong shop because my information was wrong...The woman who answered was very curt while I was trying to give the info and seemed annoyed that I called the wrong place after I said I guess I need to get my facts and thanked her for her help she hung up with out a word...Not sorry I couldnt help you...nothing...dead air...Maybe the woman was having a bad day...but it is bad business to be to busy to give other human beings appropriate verbal protocol...Customer service???
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Zack Chicola
Tuesday evening, I found out that my girlfriend had to fly home to be with her dad. I found this out around 6:30 pm, and this store was already closed by then. I called this store at about the same time and reached someone to my surprise. I told them of the situation, and they gladly waited for me to get the flowers that I ordered for my girlfriends birthday. The blue-and-white and white hydrangeas were beautiful, and my girlfriend loved them! I highly recommend this place, and I would gladly buy from them again. Thank you Flowerama for this great experience!
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Kim Pfennigwerth
Great Service, Wonderful Prices, Excellent Product! I called from the east coast to Flowerama at the last minute the afternoon before Thanksgiving to get flowers for my mother. This florist was wonderful! They went out of their way to deliver the flowers to mother and my mother thought it was the prettiest flower arrangement shes ever received. Fresh flowers, brilliant colors, beautifully arranged. I wont use any other florist.
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Jessica Pickard
Very bad customer service. Not interested in meeting my needs only interested in selling you as many roses as they can. I specifically asked for no roses in my bouquet and she tried convincing me I needed roses because without them it would look cheap. Maybe I want a cheap looking bouquet than but thats not how you treat a paying customer.
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William Mottas
I went into the store and looking for flowers to buy among other items which had no price tags at all. How to you sell items without price tags 32nd street and Cactus. Chimes candles Flo the Manager Extremely Rude and un-professional. I wouldnt recommend this place to anyone. Beware no PRICE TAGS ON ANYTHING
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Rita Hene
Flo the manager was absolutely wonderful to work with. She put together wedding flowers for me over the phone on very short notice. Exactly what I wanted. Beautiful. Fresh. Perfect! Highly recommend that you see Flo whenever you need flowers. Shes the BEST!
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Janet Clayton
Worst service I have ever had. Charged Credit Card didnt deliver, apparently took too many orders couldnt follow through. Even after several call to verify delivery. Not willing to make it right.
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Adam Feldpausch
Only hours after calling Flowerama, the flowers I ordered were delivered to my girlfriends desk, to the dismay of all her jealous co-workers! Prices are good, service is good. A+
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mags morgan
I went in the shop to order flowers for delivery in another city, They obviously didnt wanted to be bothered in any way and gave me a phone number for a store in that city.
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bill Slattery
The driver left his clipboard at my house 17621 North 22 nd drive
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Marsha Mardock
Most adorable flower arrangement ever! Beautiful Flowers.
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A Private User
THESE PEOPLE HAVE BEEN JUST GREAT. THANK YOU. R.I.PENCE
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Nella Pizzi Harris
Not the best selection.