Category: | Florist |
Address: | 1812 E McDowell Rd, Phoenix, AZ 85006, USA |
Phone: | +1 602-258-8307 |
Site: | azflowershop.com |
Rating: | 3.2 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–12PM Closed |
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A Private User
PEOPLE READ THIS REVEW. I decided to use this flower shop to deliver some valentines day flowers to my wife who works at a nearby hospital the saturday before. BIGGEST MISTAKE I HOPE NO ONE ELSE MAKES. I picked out a 60 dollar arrangement and they charged me $15 dollars to deliver. I was okay with this because it was a gift. Well my wife proceeds to text me thank you for the flowers. I thought this was weird and I figured it was just because she was busy. Cut to her getting home, I kid you not the flowers she brought home looked like they were picked off of the side of the road. there was one big ORANGE flower and the rest was highway scrap. I got angry and understood why I only received a text message. I told her how dissappointed I was and she told me I shouldve seen the FIRST arrangement they sent and she sent back. That was it, I called back the shop and told them I wanted a refund for the garbage they charged me. Well the salesman proceeded to tell me that they would refund me only when I returned the flowers. My wife said she would take them back on tuesday and tell the entire hospital to not use this company. Well the manager called us back later this day to apologize for the flowers and offer a new arrangement. Well my wife got on the phone and told her that this was unacceptable and that a refund was needed The manager then proceeded to tell us the stores policy is to not offer refunds but give an exchange arrangement. Well my wife proceeded to rip the manager a new one to point the manager said "FINE IF YOU WANT A REFUND YOU CAN HAVE A REFUND GOODBYE!" and hung up on us. Well to cut to the end of the story, she ended up only refunding me the cost of the flowers and not the delivery, but Ill gladly pay 15 dollars so that no one ever has to make the mistake of using this store for flowers.
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A Private User
DO NOT GO HERE!!! I like many other ppl who wrote on here got completely cheated by what seems to be a greedy owner named Catherine who preys to make a profit and take advantage of far away family members tryin to send somethin nice to loved ones.. I spend close to $70 for an arrangement for my daughters bday she got basically a vase of greenery hardly no flowers a couple of wilted old pink carnations and I payed extra for a balloon to go with it and she sends an ugly bright orange one that looks like its from Halloween.. I was so embarrassed and of course my sweet daughter said nothin but I cud tell probably what she thought.. When I called to question what happened and spoke with Catherine she was rude and said she wud just go and take the arrangement back or send another balloon. Are you kidding mje??? Been ordering flowers for family for years.. This place is horrible and this owner is taking advantage of ppl and is greedy and only cares about makin a buck with old ugly flowers.. She probably buys nice ones for herself or her family with all the money she cheats ppl... PUT HER OUT OF BUSINESS DONT GO HERE!!!!
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A Private User
I placed an order that they never delivered. Six days after the delivery date I embarrassingly found out that my gift never arrived. When I called to enquire about it, I was treated very rudely. They claim they contacted me by phone and email to tell me I should find a florist in Tucson (the deliver to location) because it is too far from them. Firstly, I dont believe them because I never got a voice mail or email. Secondly, I suggested that their website should not have accepted the order if they dont deliver to Tucson. She kept saying well they accept orders "from" anywhere, and that things were difficult because I am in Connecticut. She seemed unable to understand the difference between my location and the location where the flowers are supposed to be delivered to. I was very polite the entire time, and cannot understand why a business person would have such a negative attitude to her own mistake. To top it all off, she hung up on me! Unfortunately, that was before I could ask about getting a refund.
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Shelly Jerez
My recent online order with Arizona Flower Shop was better than I expected. It was very easy to work with; they provided clear pictures and descriptions and provided a simple and smooth order process; and they offer very competitive prices. My order was processed and delivered on-time and the final delivered product was exactly what the picture looked like! Thats a rare find, if youve ever ordered flowers online before you likely know this. So, Ill definitely use them again and highly recommend them to you!
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Sue Markunas
I always get the best service here! Everyone is so nice and accommodating. I can describe what I think I want to have made and or sent and my expectations are surpassed! The designer that they have is amazing! You should see the flowers that he did for our daughters wedding! Beautiful and original! Everyone said they made the wedding! I can not say enough nice things about this florist! I am just glad they are around so I can order and know that I am getting quality arrangements and service.
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Cody T
My wife was in Phoenix for 12 days for work and my kids were missing her something bad! So we ordered her the beachy keen flowers with a smiley face balloon!! Her being in Phoenix and the kids and I here in Ohio was eating my wife up my 2 little girls wanted something that would make her smile and think about them playing at the beach while we were out on the lake!!! She had no idea that we did this and they would be in her room when she got back from her meetings!!!! THANKS SO MUCH!!!!
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A Private User
I ordered flowers through a florist in Montana for my mom in Phoenix, and apparently this Phx florist figured she could get away with poor quality flowers, NOT the flowers I ordered (tulips, iris, and roses), but instead substituting the cheapest flowers, carnations, lilies, etc. Id hoped to send my mom something awesome for her 80th birthday and ended up being embarrassed about the whole thing. Its a good thing the thought counts because the flowers didnt...
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Robin Wilson
I received 3 deliveries from Arizona Flower Shop and they were spectacular. The first was 2 dozen lavendar roses - beautifully arranged and very fresh. The second was a large pink bouquet of beautiful flowers ... it was stunning. The third was a teapot with a bright cheerful arrangement. I was thrilled with each and every delivery and have referred them to my friends since then. I highly recommend this shop for its quality, speed of delivery and service.
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A Private User
I decided to drive across town to see this flower shop because they do so much advertising. Let me tell you, it is a dump. Not only is the location terrible, but their flowers were awful. I saw some designs and they look like a 5th grader had done them. No wonder all they did is show me a book. There is no imagination or style. I would never recomend them to anyone, at least not if you want something that doesnt look like it came from Walmart.
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A Private User
***** GORGEOUS FLOWERS / EXCELLENT CUSTOMER SERVICE: I have flowers sent to my girlfriend from Arizonza Florists Shop. Catherine always gives me "excellent service & magnificent romantic flowers", so I will continue to be one of her many "satisfied" customers. I live in Las Vegas & have beautiful & professionally "florist designed" flowers sent to my Phoenix girlfriend. ***** HIGHLY RECOMMENDED & DEPENDABLE DELIVERY SERVICE!!!!! *****