Category: | Thrift Store |
Address: | 3130 E Thomas Rd, Phoenix, AZ 85016, USA |
Phone: | +1 602-535-4271 |
Site: | goodwillaz.org |
Rating: | 3.8 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–6PM |
WE
Wendy Sattler
I was having fun shopping and finding things, everything was great. I went to try on some things and I had more then 6 items. I took 6 and left the rest in the cart, I tried things on and put my yeses back in the cart and the nos on the go back rack, I took more in and when I was done with those my cart was gone alone with all of my things. A worker was going by with some of my items and I told her she took my cart, she said " oh, well do you still want these?" I thought it was the rudest thing ever. She didnt even knock nor call out to see if the cart belonged to anyone. I didnt even go look for what I had, I just left. Im never shopping here again. They didnt even apologize.
JA
Janmichael Johnson
Great location always end up finding real nice treasures at this location. The only thing that is a hassle is returning purchased items... Takes forever and the cashier has to call manager , and the manager disappears for like 20 min comes back to look at you like your a shoplifter who is trying to return something that was not purchased... FYI i have a 100 other things to be doing and that kind of treatment is definitely not one of them... I spend hundreds of $$$$ between 5locations If having to remember which location and taking back to that location is a way of being convienient, ill pass.. Just sayn, but keep up the good work goodwill. Lol
S
S S
The "manager" Mal or Mol was extremely rude, she kept making passive aggressive threats and rude remarks towards me. I clearly gave her proof of purchase of items I wanted to return, with tags and receipt. Still, she went out of her way to waste our time to "check cameras" and call managers to verify when, like I said, I had gave her a receipt. The clothes had their tags on still from the day before which was half off day and only reason why I didnt try them on before was because it was way over crowded in the fitting rooms. Still I dont see why make a big deal for stuff they get for free. They must pay good here.
SO
Soane Otukolo
The staff isint helpful at all. Their is many things that the manager should do around the store, for example, 1. Too many homeless standing around the store door.2.clothes are thrown on the ground.3. Shoe racks are never filled with shoes.4.changing rooms are never clean.5. YOUR PRICES ARE WAY TO FUC*** HIGH!!!!! 6.dirty floors. 7. Bad hyegeine of clothing.8.Too many customers with vad hygeine 9. Cashiers are rude. 10 . CEO also gives low wage for goodwill workers. Abd he says giving people jobs, lol hes a billionaire with mula, and gives used clothing with sky rocketing prices. LOL. RIP GOODWILL 2017
LI
Lillian Atwood
Incredibly rude staff. I have tried giving this particular place three chances, thinking that maybe my experiences were due to someone having a bad day. This is clearly not the case. I have been racially discriminated against at this location by an elderly staff member, spoken to extremely rudely, given uppity attitude for no apparent reason, and just downright disrespected upon each visit. I really enjoy my goodwill treasure hunting, but I will not be shopping at this location ever again.
RH
Rhett Lawmaster
This location has potential, but lacks layout and staffing. When you enter the store, you have to navigate through the customers who are leaving as well creating congestion. The checkout lines back up quickly no matter what day you shop. Training is needed to improve efficiency with the checkout. The prices are decent but the selection is limited compared to other locations. Of course this means the donations are not coming in.
KI
Kimberly doughtie
I live in the neighborhood so this store is very confident. I have used the career center twice the staff were very helpful and friendly. The actual Thrift part of the store the staff are a little rude theres a limited variety of merchandise compared to other Goodwill stores. I definitely dont like the return policy even if you have receipt.
EL
Elligons
I gave 1 star because the store itself is well stocked. But the staff is rude. They didnt announce they were closing and gave me dirty looks for being the last one in the store, even though I was in the dressing room so I didnt see customers leaving. I wont be returning to this location.
KE
Kerry B
This store is dreary and depressing. Bare shelves and empty racks. Significant number of homeless in the area so that may have an impact on their donor base. The only reason it gets 3 stars is because of career center, though I see no other reason to go there.
DA
Dani Milich
Not a favorite, this was my first time to this location and I dont see myself coming back... It was clean but it had a very small selection. The gal that checked me out was slooow but very nice, I didnt find any of the employees to be rude.
JU
Julie Ruiz
I like the cleanliness and atmosphere. My only criticism is that many items are priced so close to retail. Ex: Sewing patterns, these are used! And who knows what might be missing. The staff is efficient and there is a good variety.
DG
DGR Rosetti
Usually some good buys! And some unexpected surprises too, picked up a Wi for $25 it was half off day! Goodwills are always great places to check out if your looking for inexpensive clothes and miscellaneous items.
AB
Abilene Slavens
Could use a bit of organization and when it comes to accepting clothing and furniture it would be nice to see clothes without rips tears and stains. Much of the furniture is damaged beyond repair but sold there.
ST
Stan Gondzar
Store VERY ORGANIZED,AND NEAT! YOUNG CASHIER COULD NOT HAVE BEEN NICER OR BETTER TRAINED , SHE WRAPPED ALL POTTERY AND GLASSWARE, DOUBLED HEAVY BAG , AND NOT LIGHT BAG ! WHAT A PLEASENT EXPERIENCE!!!!
MI
Mike Grimler
I really like this location because they have a Career Center inside. They are very helpful in setting up a resume and applying for jobs online.
KE
kevlynn whaley
I like lots of things you can get i would recommend it but there arent any camras to see people so i would try to get some but good so far.
MI
Michael Giambra
Not the cleanest goodwill. But it has a decent selection and lines usually arent too long. Every other Saturday everything is half off.
OL
Olga Gudima
Foarte bun,magazin, se merita sa mergi. recomand.
HA
Handy Hero Services
WAY OVER PRICED! The items, the place gets free and trys to charge nearly full retail for things. They sell alot of broken junk.
VI
Vianitta Carrillo
They have horrible customer service. They act as if you are not a paying customer. They are very rude and nor friendly.
AL
Ali Olshan
That store literally has everything. We were on a roadtrip and needed some hiking accessories! Goodwill had us covered!
JE
Jeremy Short
Good location , 1 lady that works there is a pain in the ass - acts like a supervisor but not sure what her position is
SH
Sheila Stone
I caught a sale on DVDs and paid only $.60 each for some really good older movies for my dad who collects them!!
JA
Jason Romero
Got a fan and vacuum for $4.00 . On half price saturday. This is not the best goodwill but it i was in the area.
KA
Katie Bloomfield
They have nice clothes that arent worn down or frayed. I have received many a compliment on clothes from here.
MI
Michelle Hodson
Best "queen" shoe selection I have ever seen! Wish I could still wear those big heals. Big sizes available!
DA
Dawn Patton
I usually find what I need and extra. Its clean 99% of the time and the staff is nice and helpful.