Category: | Drug Store |
Address: | 16545 E Palisades Blvd, Fountain Hills, AZ 85268, USA |
Phone: | +1 480-836-8337 |
Site: | cvs.com |
Rating: | 4.3 |
Working: | 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM |
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A Private User
This place is a joke. The three women in the pharmacy I can only describe as Moe, Larry and Curly. A stressful clown act is what it was. CVS didnt have my prescription on their shelf so one of the women called the company to see if she could maybe get it in. After 30 minutes of waiting she said she was able to order it and it would be there for pick up on Friday. I had to wait 4 days. Went back on Friday to pick up the prescription and when I got home to use it, I discovered that the pharmacy had given me the wrong prescription. So I called and spoke to the man pharmacist and told him I got the wrong prescription and I needed the name brand. He informed me that they dont carry the name brand. I told him it was special ordered on Monday. He got short with me and told me that prescription was like winning the lottery and they dont have it. (Its eye drops for heaven sakes.) I asked him to double check because it was ordered. He came back to the phone and still short with me said he located it, but muttered that he found it ridiculous that I wanted the name brand. I found myself explaining to him why I had to use the name brand. He interrupted me telling me I have to return the first bottle, get a refund first and then they would give me the other brand. I returned that afternoon to find Moe, Larry and Curly. After standing in line, listening to Larry making small talk to a customer about pole dancing and bars for over 20 minutes, (I kid you not) I went to the other end to talk to Moe. I told her that I received the wrong prescription. Moe sent me to Curly. Curly then sent me back to Moe. My husband had enough and said, can you please just give us the right prescription. Moe, Larry and Curly gathered together and stood in a pow wow circle and had a brief meeting. Finally, after another 25 minutes passed Larry brings me the prescription and tell me its going to cost $60. I told her the pharmacist looked it up already and with my insurance card the price should only be $10. She replied, "Nope, its $60." I handed the prescription back to her and we left. I had my prescriptions from CVS transferred to another pharmacy who not only had the name brand prescription in stock, I got the prescription for $10. We wont walk into this place again. I was never a fan of The Three Stooges.
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Ted M
top notch place great attitude knowledgeable staff and no looking down on you like walgreens thinking they are to big to wait on us little as to the complainer CVS is probably glad she is gone now wakgreens problem
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Robin Franklin
Outstanding service, great attitude, helpful and friendly. Gene and Stacy are great. The long winded complainer in the first box is inaccurate. I take CVS over Walgreens any day. Nice store well managed.
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A Private User
I bet this lady "Amy" went to get Adderall loll
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George Seimon
Clean and organized. Staff is always friendly.